

Datadog and Darktrace compete in the monitoring and security analytics category. Based on the data comparisons, Datadog leads in ease of integration and user-friendliness, while Darktrace excels in AI-driven autonomous response capabilities.
Features: Datadog offers a wide array of integrations, an intuitive tagging system, and user-friendly dashboard creation for monitoring complex infrastructures. It allows seamless integration with major cloud providers to monitor metrics, logs, and traces. Darktrace features AI-driven threat detection and autonomous response capabilities, providing comprehensive network visibility and security analytics.
Room for Improvement: Datadog users report challenges with feature complexity, pricing visibility, and a need for improved query capabilities and cost management features. Users of Darktrace focus on reducing false positives, enhancing endpoint protection, and simplifying its complex interface. Better integration with other security systems and more competitive pricing are also suggested for Darktrace.
Ease of Deployment and Customer Service: Datadog is widely used in cloud environments, praised for straightforward integration, diverse cloud support, and strong customer service. Darktrace typically deploys in on-premises and hybrid cloud settings, with proactive and comprehensive customer support, although users sometimes face challenges navigating its interface.
Pricing and ROI: Datadog's high pricing is seen as justified by its feature set, though better transparency and management could enhance the user experience. Users note strong ROI due to reduced detection and resolution times. Darktrace is described as expensive but flexible in its licensing structure, valued for security benefits despite its high cost, with significant ROI for enhanced security dependent on deployment scale.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
| Product | Market Share (%) |
|---|---|
| Datadog | 1.9% |
| Darktrace | 1.8% |
| Other | 96.3% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 19 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 98 |
Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.
Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.
Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.
Darktrace Cyber AI Loop
The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.
The key components of the loop are:
Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts.
Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.
Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
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