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CyberArk Identity vs F5 BIG-IP Access Policy Manager (APM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users praised CyberArk Identity for its long-term value, cost savings, and contribution to a secure environment.
Sentiment score
8.0
Organizations experience significant ROI from F5 BIG-IP Access Policy Manager through cost savings, security improvements, and critical access availability.
 

Customer Service

Sentiment score
6.3
CyberArk Identity support is praised for resolution speed but criticized for slow responses and limited staff product knowledge.
Sentiment score
7.8
F5 BIG-IP Access Policy Manager support is professional and helpful, but users suggest improved response times and communication.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
If there is a solution, they don't always communicate it.
F5 technical support is responsive and helpful.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity offers strong scalability for diverse enterprises, with successful implementations; some users experience performance issues at higher scales.
Sentiment score
7.8
F5 BIG-IP APM offers high scalability and usability for enterprises, with straightforward scaling and valuable traffic analysis tools.
We can use it on different phones and computers, demonstrating its scalability.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is praised for high stability and reliability, with a 99.9% SLA ensuring minimal disruptions and strong support.
Sentiment score
8.0
F5 BIG-IP APM is highly rated for stability, enabling reliable remote work despite minor log issues.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
With respect to stability, I find that stability is very good.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
 

Room For Improvement

CyberArk Identity requires enhancements in mobile management, scalability, integration, usability, governance, translation, multifactor authentication, support, and reporting.
F5 BIG-IP APM needs improvements in usability, integration, documentation, reporting, and support to enhance cloud integration and competitiveness.
There's a need to enhance network performance.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS.
 

Setup Cost

CyberArk Identity is costly but offers value with flexible licensing, appealing to enterprises despite potential setup costs.
F5 BIG-IP Access Policy Manager is costly but valued for its reliability; licensing is simplified, though cloud costs vary.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
 

Valuable Features

CyberArk Identity integrates diverse IDs with Active Directory, enhancing security with features like MFA, SSO, and compliance tracking.
F5 BIG-IP APM offers a robust, scalable platform with secure remote access, customization, and easy integration, ideal for corporate environments.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
CyberArk Identity provides an easy identity portal, single console, log capture for GRC compliance, and efficiently rotates passwords unknown to users, enhancing security.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
F5 BIG-IP Access Policy Man...
Ranking in Access Management
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (17th), Network Access Control (NAC) (8th), SSL VPN (5th), Remote Access (9th)
 

Mindshare comparison

As of June 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.3%, up from 2.2% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM ( /categories/application-performance-monitoring-apm-and-observability )) does not have a direction for SaaS. Most solutions focus more on remote access and acc...
 

Also Known As

Idaptive
F5 Access Policy Manager
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about CyberArk Identity vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.