CyberArk Identity and F5 BIG-IP Access Policy Manager (APM) are two leading identity and access management solutions. CyberArk Identity is preferred for its pricing and support, while F5 BIG-IP APM is favored for its robust features, making it worth the investment according to user reviews.
Features: Users value CyberArk Identity for its strong identity management, single sign-on, and multi-factor authentication. F5 BIG-IP APM is praised for its comprehensive access control, scalability, and integration options. Despite the advanced features of both products, F5 BIG-IP APM offers a more extensive feature set.
Room for Improvement: CyberArk Identity users suggest enhancements in integration with third-party applications, more detailed documentation, and additional customization options. F5 BIG-IP APM users look for improved user experience, reduced complexity in configuration, and enhanced reporting capabilities.
Ease of Deployment and Customer Service: CyberArk Identity is commended for its straightforward deployment process and responsive customer support. F5 BIG-IP APM, while powerful, is noted to have a more complex deployment process and mixed reviews on customer service effectiveness. Users tend to find CyberArk Identity easier to deploy with better support experiences.
Pricing and ROI: CyberArk Identity is viewed positively for its cost-effectiveness and satisfactory return on investment. F5 BIG-IP APM has higher upfront costs, but users believe its extensive capabilities justify the expense over time. This indicates CyberArk Identity’s clear advantage in pricing, while F5 BIG-IP APM is endorsed for long-term value through its advanced features.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
If there is a solution, they don't always communicate it.
F5 technical support is responsive and helpful.
We can use it on different phones and computers, demonstrating its scalability.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
With respect to stability, I find that stability is very good.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
There's a need to enhance network performance.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
CyberArk Identity provides an easy identity portal, single console, log capture for GRC compliance, and efficiently rotates passwords unknown to users, enhancing security.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access.
BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.
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BIG-IP APM Features:
Reviews from Real Users
Below are some reviews and helpful feedback written by BIG-IP APM users.
Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."
Clyde Livingston, Senior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."
Chris Lam, Senior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.
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