CTERA Enterprise File Services Platform Reviews

Name: CTERA Enterprise File Services Platform
Brand: CTERA
Rating: 4.6 (9 reviews)

Vendor: CTERA

4.6 out of 5

9 reviews
100% willing to recommend

218 followers

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What is CTERA Enterprise File Services Platform?

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

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CTERA Enterprise File Services Platform is the #2 ranked solution in top File System Software solutions, #2 ranked solution in top Cloud Storage Gateways, #7 ranked solution in top Cloud Migration solutions, #8 ranked solution in top Disaster Recovery Software, #9 ranked solution in top NAS solutions, #10 ranked solution in top Cloud Storage solutions, #11 ranked solution in top Content Collaboration Platforms, and #12 ranked solution in top Cloud Backup solutions. PeerSpot users give CTERA Enterprise File Services Platform an average rating of 9.2 out of 10. CTERA Enterprise File Services Platform is most commonly compared to Veeam Data Platform: CTERA Enterprise File Services Platform vs Veeam Data Platform. CTERA Enterprise File Services Platform is popular among the small business segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 69% of all views.

Buyer's Guide

CTERA Enterprise File Services Platform

May 2025

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Featured CTERA Enterprise File Services Platform reviews

Igal Muginstein

Engineering & Network Division Storage, Backup & Os Team Manager at a comms service provider with 5,001-10,000 employees

First and foremost, flexibility is highly valuable. I can separate different workloads across various hardware platforms depending on the implementation, without being locked into a particular vendor’s hardware. For example, if I need a special filer for home directories to optimize performance or accessibility, we can create separate virtual machines. We also maintain a large archive because we need to store call recordings from our call center for seven years due to regulatory requirements. By using different virtual machines, we can separate data according to implementation needs and SLAs. Managing the data is simple since the platform operates on a virtual machine. The interfaces are user-friendly, and after two to three hours of training, our support staff is capable of using the interface to assist customers with file restoration. Adding new infrastructure, servers, and virtual machines is straightforward.

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Richard Saini

Lead Infrastructure Architect at a financial services firm with 501-1,000 employees

File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.

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reviewer2588745

Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees

I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device. The replication and versioning work great. Users can self-serve basic restorations of one or two gigabytes, but administrators need to handle bigger restores of several gigabytes. CTERA has out-of-the-box data protection capabilities. It sends the data to the cloud. As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it. We haven't used Ransom Protect, but we'll roll that out with the next firmware upgrade.

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CTERA Enterprise File Services Platform mindshare

Product category:

As of May 2025, the mindshare of CTERA Enterprise File Services Platform in the File System Software category stands at 8.8%, up from 4.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

File System Software

PeerResearch reports based on CTERA Enterprise File Services Platform reviews

Type	Title	Date
Category	File System Software	May 9, 2025	Download
Product	Reviews, tips, and advice from real users	May 9, 2025	Download
Comparison	CTERA Enterprise File Services Platform vs Nasuni	May 9, 2025	Download
Comparison	CTERA Enterprise File Services Platform vs Panzura CloudFS	May 9, 2025	Download
Comparison	CTERA Enterprise File Services Platform vs Amazon FSx	May 9, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	N/A	94%	423 interviews Add to research
Zerto	4.5	N/A	98%	309 interviews Add to research

Valuable Features

CTERA Enterprise File Services Platform excels with its scalability and flexibility, allowing seamless data separation across hardware, ensuring remote access, and offering data backup. Users benefit from its user-friendly interface, quick learning curve, and three-in-one capabilities. The platform supports hybrid environments, ensures data security through versioning, and offers immediate recovery. Notable features include cache gateways, data eviction, migration tool, and robust technical support.

"CTERA stood out due to its ease of use and superior security features."
"The best feature is the migration tool within CTERA."
"CTERA is a very scalable product, allowing us to grow."

Room for Improvement

CTERA Enterprise File Services Platform requires improvements in monitoring, easier updates without downtime, and better cache size management. Enhancements in NFS and SMB collaboration, user experience in the web portal, and Drive Connect's stability are suggested. Legacy system upgrade paths, centralized device management, detailed logging, additional storage solutions for HC400s, and a more effective migration tool also need attention. AI features, predictive analytics, and customizable reports would enhance functionality. Performance tuning for faster operations is desired.

"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."

ROI

Users achieved a 10% to 15% time-saving, potentially growing with further platform integration. While initial expenses increased, total ownership costs decreased compared to Nasuni. Adding SSD storage to Windows servers was costly, but storing data in an S3 bucket lowered costs significantly. Eliminating manual storage management and reducing service processes minimized expenses. Users praised CTERA for saving considerable amounts by streamlining storage operations and reducing dependence on specific hardware.

Pricing

CTERA Enterprise File Services Platform offers competitive pricing, which users find reasonable and in line with industry standards. It is considered more affordable than rivals like EMC and Nasuni and offers a flexible software licensing model that doesn't require new hardware purchases, thereby reducing total cost of ownership. While specific pricing figures are not widely known, users note significant savings compared to other solutions, highlighting CTERA's cost-effectiveness and financial benefits for enterprise buyers.

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"So far, pricing seems to be fine."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."

Popular Use Cases

CTERA Enterprise File Services Platform is utilized for scalable production file sharing due to uncontrollable data growth. It serves multiple purposes like providing modern infrastructure to customers, internal file server, SMB shares, object storage, and centralized storage. Organizations use it for global file sharing, and as a hosted cloud system. Many transitioned to it due to security concerns, and it's employed across sites worldwide, often replacing previous platforms for archival and backup needs.

Service and Support

CTERA Enterprise File Services Platform offers excellent customer service and support. Users consistently rate it high, with agents being described as accessible, enthusiastic, and effective. Support teams address high-priority issues promptly, often collaborating with engineering for new developments. Early adopters appreciated quick assistance, and the ticketing system has improved over time. Users value the ability to directly connect with their team and note the positive impact of key personnel on the service experience.

Deployment

CTERA Enterprise File Services Platform's initial setup varied from straightforward to challenging. Many users appreciated the platform's deployment ease and valuable support team assistance, but manual migration and integration efforts required time. Some faced protection issues, while others noted improved migration tools over time. Teams often managed maintenance and updates with CTERA's aid. Despite initial hurdles, users successfully expanded implementations, citing streamlined management and positive experiences with scaling their environments.

Scalability

CTERA Enterprise File Services Platform demonstrates strong scalability, supporting global users and flexible capacity expansion. Organizations praise its easy scalability modifications through eviction policy adjustments, allowing immediate space management. While some express concerns about licensing constraints on device upgrades, others appreciate its adaptability in infrastructure upgrades and resource allocation. Small devices may face limitations, but broader offerings are highly capable. It accommodates vertical and outward scalability, enabling resource additions as needed.

Stability

CTERA Enterprise File Services Platform exhibits strong stability, with users experiencing minimal downtime and occasional minor issues often resolved quickly. Initial bugs have been largely fixed, contributing to improved reliability. Though some encountered synchronization problems affecting access, updates have ameliorated these concerns. Organizations report reliable data availability even during infrequent offline occurrences. Setup misconfigurations were responsible in a few cases, but users rate its overall stability highly, with scores ranging from eight to ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CTERA Enterprise File Services Platform Buyer's Guide for additional reliable information.