No more typing reviews! Try our Samantha, our new voice AI agent.

Vtiger CRM vs WORKetc comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Vtiger CRM
Ranking in CRM
29th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Help Desk Software (45th), Sales Force Automation (13th)
WORKetc
Ranking in CRM
72nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of Vtiger CRM is 1.3%, up from 0.8% compared to the previous year. The mindshare of WORKetc is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Vtiger CRM1.3%
WORKetc0.5%
Other98.2%
CRM
 

Featured Reviews

Valdi Venter - PeerSpot reviewer
Owner | Director of Operations at Expert Technology Solutions
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.
it_user633570 - PeerSpot reviewer
Executive Manager at a construction company
The project and task management features are valuable.
Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"Very flexible and customizable; we appreciate being able to host it locally with direct access to the backend."
"The most valuable feature of Vtiger CRM is automation."
"It is deceptively simple but remarkably powerful."
"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."
"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."
 

Cons

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"The charts and graphs available out of the box are pretty outdated, and you're a little limited in how you can present information on the dashboard without adding modules."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."
"The UI needs to move forward to a refreshed version but this is in the works."
"It just feels that the current UI is a bit old school."
 

Pricing and Cost Advice

"We are using the free open-source version of Vtiger CRM."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
Information not available
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
886,011 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Retailer
20%
Construction Company
16%
Manufacturing Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Also Known As

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk
No data available
 

Overview

 

Sample Customers

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Information Not Available
Find out what your peers are saying about Vtiger CRM vs. WORKetc and other solutions. Updated: April 2026.
886,011 professionals have used our research since 2012.