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UserLock vs Zluri SaaS Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
UserLock
Ranking in Access Management
34th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th)
Zluri SaaS Management
Ranking in Access Management
17th
Average Rating
10.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
SaaS Management Platforms (7th), SaaS Security Posture Management (SSPM) (8th)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Cisco Duo is 3.1%, down from 3.3% compared to the previous year. The mindshare of UserLock is 1.2%, up from 1.0% compared to the previous year. The mindshare of Zluri SaaS Management is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
Zluri SaaS Management0.7%
UserLock1.2%
Other95.0%
Access Management
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Centralized insights have transformed how we track SaaS usage, security, and cost savings
The dashboard provided by Zluri SaaS Management is the best feature. It is very intuitive and gives 360-degree visibility into all SaaS applications. The dashboard ranks usage of the application, provides real-time spending details, active user counts, and the authorization level of each user across each application. The most valuable features are the authorization levels and usage levels as they provide immediate notifications when unauthorized users access the application. This helps maintain data security, and real-time spend tracking proves useful for managing quarterly budgets and future planning. Zluri SaaS Management has helped identify inactive users and inactive applications, saving approximately $60,000 in the last quarter alone. This has directly impacted overall revenue, leading to a 15% increase. This was primarily accomplished through the dashboard and automated alerts that Zluri provides. Zluri offers AI integrations with ChatGPT, Claude, DeepSake, and others, but the accuracy of these integrations is not yet 100%. The output provided by Zluri SaaS Management is highly reliable. However, in terms of accuracy, the consistency is not maintained as of now, and more work could be done on maintaining consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"Duo is a cloud-based product and it is a good product to maintain the security for the VPN."
"Furthermore, the reporting, logs, and management capabilities are exceptional with Cisco Duo, which stands out as its best feature."
"The user interface is what I appreciate the most about Cisco Duo."
"You can do online and offline authentication."
"My advice for other companies that are considering getting Cisco Duo is to try it, and you will be amazed at how easy and how productive this tool is."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The product is really amazing, and I think it is one of the best documentation sets I have ever seen."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"Zluri SaaS Management is a game-changer for access audits, truly saving us during audits with visibility of what software is assigned to users in one place, which has been extremely helpful for off-boardings."
"Zluri SaaS Management has helped identify inactive users and inactive applications, saving approximately $60,000 in the last quarter alone, which has directly impacted overall revenue, leading to a 15% increase."
 

Cons

"I evaluate the stability and reliability of the solution as somewhat tricky. Cisco Duo Access Gateway is mostly VM-based, and while I'm not sure whether there is an on-premises hardware-based solution, having this VM-based solution can be buggy."
"I know that Cisco Duo is pretty expensive; we have affiliates that use the Microsoft product just because Cisco Duo is so expensive, and they don't want to pay for it."
"The experience with customer support and tech support when I first started with Cisco Duo was lacking on some parts where we were having issues."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"At the moment, I believe that more integration between Cisco Duo Identity Intelligence and the classic Cisco Duo console can be improved, since it is still a separate platform, and when I click on Identity Intelligence, I have to open a new window and log in again."
"I think improving the user interface would be beneficial."
"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"Zluri SaaS Management has been a very great tool, though some application integrations require additional setup or validation to ensure usage data is fully accurate, which can take time during onboarding."
"Zluri offers AI integrations with ChatGPT, Claude, DeepSake, and others, but the accuracy of these integrations is not yet 100%."
 

Pricing and Cost Advice

"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Its price is reasonable. It is not highly expensive."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
Financial Services Firm
14%
Manufacturing Company
14%
Construction Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
No data available
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zluri SaaS Management?
Involvement in the product's purchase was minimal, so the pricing details are uncertain.
What needs improvement with Zluri SaaS Management?
Zluri SaaS Management has been a very great tool, though some application integrations require additional setup or va...
What is your primary use case for Zluri SaaS Management?
My main use case for Zluri SaaS Management is that it gives us clear, actionable visibility into our SaaS environment...
 

Also Known As

Duo Security
No data available
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Overview

 

Sample Customers

Information Not Available
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
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