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Trend Vision One vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Trend Vision One offers cost-effective automation, improving security and efficiency while reducing labor costs and enhancing threat protection.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
 

Customer Service

Sentiment score
7.0
Trend Vision One's customer service is generally praised for responsiveness, but experiences vary, highlighting regional and escalation challenges.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
The engineers are not readily available.
 

Scalability Issues

Sentiment score
8.0
Trend Vision One provides strong cloud-based scalability, seamlessly adapting to company growth, integrating smoothly with existing systems for flexibility.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
 

Stability Issues

Sentiment score
8.3
Trend Vision One is stable and reliable, rarely encountering issues, and often surpasses previous solutions in performance.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
The stability is very high.
Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support.
 

Room For Improvement

Trend Vision One needs improved integration, reporting, usability, and automation to enhance threat detection efficiency and reduce false positives.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

Trend Vision One pricing is generally fair, offering competitive value and flexibility, though some features require additional payment.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Trend Vision One offers a competitive price-to-value ratio.
 

Valuable Features

Trend Vision One enhances threat detection and response with robust security, seamless integration, and advanced AI for comprehensive protection.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (4th), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Trend Vision One is 2.8%, down from 3.0% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Dennis Niedling - PeerSpot reviewer
The CREM feature is an absolutely essential feature that helps us meet security requirements
Since we started using Trend Vision One, we've been able to enhance our security posture significantly. Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago. The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements. It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention. Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security. Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually. Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement. When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful. It took about half a year to realize the benefits of Trend Vision One after implementation.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
6%
Computer Software Company
14%
Healthcare Company
10%
Financial Services Firm
10%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
The pricing and licensing model for Trend Vision One is fair overall, especially with the good discounts we got. Currently, no extra costs—though we pay a monthly fee that gets converted into credi...
What needs improvement with Trend Micro XDR?
The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vi...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
Carbon Black CB Response
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
ALLETE belk
Find out what your peers are saying about Trend Vision One vs. VMware Carbon Black Cloud and other solutions. Updated: June 2025.
861,803 professionals have used our research since 2012.