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Trellix Helix Connect vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Sentiment score
4.4
Wazuh offers significant ROI through reduced detection times and cost-effectiveness, benefiting small and medium businesses financially.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
Sentiment score
4.3
Wazuh support is effective for paid users, but open-source users face variability in community responsiveness and documentation use.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
They responded quickly, which was crucial as I was on a time constraint.
There is no dedicated technical support for Wazuh as it is open source.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
 

Scalability Issues

Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
Sentiment score
6.6
Wazuh offers adaptable scaling, effective for most, despite challenges, excelling in compliance and endpoint management with varied scalability scores.
We support the largest companies in the world and can cater to large environments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
Sentiment score
6.6
Wazuh's stability generally ranges from moderate to high, contingent on proper maintenance, updates, and user-specific technical environments.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
The indexer frequently times out, requiring system restarts.
The stability of Wazuh is largely dependent on maintenance.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
 

Room For Improvement

Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
Wazuh requires enhanced interface usability, scalability, AI integration, and easier deployment, with improved reporting and native system integration.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
Machine learning is needed along with understanding user behavior and behavioral patterns.
Wazuh could improve by creating videos on YouTube covering installation, use cases, and integration of third-party APIs for different scenarios that other SAAS services provide.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
 

Setup Cost

Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
Wazuh is cost-effective for enterprises with open-source availability but incurs costs for infrastructure, support, and managed hosting.
It is not the cheapest, but also not the most expensive solution.
Wazuh is completely free of charge.
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Wazuh is free to use, but there are licensing fees for third parties.
 

Valuable Features

Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
Wazuh offers customizable open-source security solutions with SIEM, MITRE, and compliance tools for cloud-native, Kubernetes, and Azure environments.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
With this open source tool, organizations can establish their own customized setup.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
 

Categories and Ranking

Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Log Management (1st), Extended Detection and Response (XDR) (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. The mindshare of Wazuh is 10.2%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Wazuh10.2%
Trellix Helix Connect0.7%
Other89.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
Ebenezer Okoh - PeerSpot reviewer
Innovative platform enables proactive threat hunting and endpoint monitoring
I have not seen Wazuh moving in the direction of AI-driven threat detection projects myself, but since the market is moving that way, I wouldn't be surprised if they implemented it soon. My plans to increase the usage of Wazuh or switch to another tool depend on what my boss decides. We don't refer to any community support specifically, as we rely on other platforms such as GitHub or Discord, depending on the application. I recommend that as more companies come on board with Wazuh, it will motivate those who contribute to it, but I am also cautious that as it gains attention, a large company might buy it and change its course of business. Overall, I rate Wazuh a nine out of ten.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
6%
Computer Software Company
15%
Comms Service Provider
9%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
The lack of AI features is an issue at the moment in the industry. Forti provides user behavior capabilities, which I would want to see in Wazuh. In FortiSIEM, they provide user behavior understand...
What is your primary use case for Wazuh?
At the moment, I'm working in software integration, so we are working with FortiGate. To research and get an idea, I did some investigation into Wazuh. They have already used Fortinet products. The...
 

Also Known As

FireEye Helix, FireEye Threat Analytics
Wazuh All-In-One Deployment
 

Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Information Not Available
Find out what your peers are saying about Trellix Helix Connect vs. Wazuh and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.