

Trellix Helix Connect and Wazuh are competing products in the cybersecurity space, each with unique benefits. Trellix Helix Connect holds the upper hand in customer support and pricing, while Wazuh is superior for its comprehensive features.
Features: Trellix Helix Connect offers advanced threat detection, integrates with cloud services, and focuses on real-time analytics. Wazuh provides extensive security monitoring, compliance management tools, and broader SIEM capabilities.
Room for Improvement: Trellix Helix Connect could enhance its feature set to match Wazuh's breadth and improve its open-source integration. Wazuh could improve its initial deployment process, customer support responsiveness, and reduce the need for extensive customization.
Ease of Deployment and Customer Service: Trellix Helix Connect is known for straightforward deployment and robust customer support with a quick setup process. Wazuh offers flexibility with open-source options but requires more customization effort.
Pricing and ROI: Trellix Helix Connect has a competitive pricing model and substantial ROI due to efficient support infrastructure. Wazuh offers a cost-effective solution initially with its open-source nature, though it may require additional investment for full capability deployment.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
They responded quickly, which was crucial as I was on a time constraint.
We use the open-source version of Wazuh, which does not provide paid support.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The stability of Wazuh is largely dependent on maintenance.
The indexer frequently times out, requiring system restarts.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Machine learning is needed along with understanding user behavior and behavioral patterns.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
It is not the cheapest, but also not the most expensive solution.
Wazuh is completely free of charge.
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Totaling around two lakh Indian rupees per month.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Wazuh is a SIEM tool that is highly customizable and versatile.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
With this open source tool, organizations can establish their own customized setup.
| Product | Market Share (%) |
|---|---|
| Wazuh | 8.3% |
| Trellix Helix Connect | 0.9% |
| Other | 90.8% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 15 |
| Large Enterprise | 8 |
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
Wazuh offers an open-source platform designed for seamless integration into diverse environments, making it ideal for enhancing security infrastructure. Its features include log monitoring, compliance support, and real-time threat detection, providing effective cybersecurity management.
Wazuh stands out for its ability to integrate easily with Kubernetes, cloud-native infrastructures, and various SIEM platforms like ELK. It features robust MITRE ATT&CK correlation, comprehensive log monitoring capabilities, and detailed reporting dashboards. Users benefit from its file integrity monitoring and endpoint detection and response (EDR) capabilities, which streamline compliance and vulnerability assessments. While appreciated for its customization and easy deployment, room for improvement exists in scalability, particularly in the free version, and in areas such as threat intelligence integration, cloud integration, and container security. The platform is acknowledged for its strong documentation and technical support.
What are the key features of Wazuh?In industries like finance, healthcare, and technology, Wazuh is utilized for its capabilities in log aggregation, threat detection, and vulnerability management. Companies often implement its features to ensure compliance with stringent regulations and to enhance security practices across cloud environments. By leveraging its integration capabilities, organizations can achieve unified security management, ensuring comprehensive protection of their digital assets.
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