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Trellix Helix Connect vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Sentiment score
5.6
Wazuh provides significant ROI with fast detection and response times, cost savings, and benefits for SMBs and MSPs.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
Sentiment score
6.0
Wazuh support receives mixed reviews; commercial support excels but free users face delays and time zone challenges.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
They responded quickly, which was crucial as I was on a time constraint.
There is no dedicated technical support for Wazuh as it is open source.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
 

Scalability Issues

Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
Sentiment score
7.5
Wazuh is scalable, ideal for SMBs and enterprises, but requires technical knowledge and resources for complex deployments.
We support the largest companies in the world and can cater to large environments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
Sentiment score
6.6
Wazuh offers stable performance with proper maintenance, yet frequent updates and configuration challenges can cause occasional issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
The stability of Wazuh is largely dependent on maintenance.
The indexer frequently times out, requiring system restarts.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
 

Room For Improvement

Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
Wazuh needs enhancements in UI, scalability, and integration, with focus on AI, log analysis, and efficient user management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
Wazuh could improve by creating videos on YouTube covering installation, use cases, and integration of third-party APIs for different scenarios that other SAAS services provide.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
 

Setup Cost

Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
Wazuh is a cost-effective, open-source security solution with optional support, but consider additional infrastructure and third-party service costs.
It is not the cheapest, but also not the most expensive solution.
Wazuh is completely free of charge.
Wazuh is free to use, but there are licensing fees for third parties.
Totaling around two lakh Indian rupees per month.
 

Valuable Features

Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
Wazuh offers robust security features, easy integration, and scalability, excelling in compliance and intrusion detection across environments.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
With this open source tool, organizations can establish their own customized setup.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
 

Categories and Ranking

Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
Log Management (1st), Extended Detection and Response (XDR) (5th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. The mindshare of Wazuh is 11.8%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
5%
Computer Software Company
15%
Comms Service Provider
9%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
That would require me to discuss with the Wazuh team regarding areas that could be improved, as I have numerous ideas. From a developer's perspective, this is a Linux system with an active communit...
What is your primary use case for Wazuh?
Wazuh is a SIEM platform with various applications in today's environment. Compliance checks have helped with regulatory requirements. I pulled in PCI DSS to check for file integrity monitoring. I ...
 

Also Known As

FireEye Helix, FireEye Threat Analytics
No data available
 

Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Information Not Available
Find out what your peers are saying about Trellix Helix Connect vs. Wazuh and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.