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Trellix Helix Connect vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Sentiment score
3.7
Wazuh offers cost-effective security, reducing detection to an hour and response to two days, benefiting small businesses.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Presales Lead at a outsourcing company with 11-50 employees
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Customer Service

Sentiment score
6.1
Trellix Helix Connect's support is generally responsive but varies in efficiency and access to experts, facing occasional delays.
Sentiment score
3.5
Users generally praise Wazuh's support, highlighting strong customer service and useful community resources, despite occasional delays in response times.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
Presales Lead at a outsourcing company with 11-50 employees
They responded quickly, which was crucial as I was on a time constraint.
Cyber Security Software Engineer at a tech services company with 11-50 employees
We use the open-source version of Wazuh, which does not provide paid support.
Tech Lead at a tech vendor with 201-500 employees
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
Student at Dakota State University
 

Scalability Issues

Sentiment score
7.3
Trellix Helix Connect scales well for medium to large enterprises but may be costly for smaller businesses.
Sentiment score
6.7
Wazuh is scalable and flexible, but deployment complexity and technical expertise are needed for handling large data sets.
We support the largest companies in the world and can cater to large environments.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Presales Lead at a outsourcing company with 11-50 employees
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Security Operations Center Analyst at mailbox.org
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Security Consultant at ebenezer.okoh@agorasecurity.it
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
Tech Lead at a tech vendor with 201-500 employees
 

Stability Issues

Sentiment score
7.8
Trellix Helix Connect is highly reliable with minimal downtime and manageable performance tweaks, rated nine to ten by users.
Sentiment score
6.2
Wazuh is generally stable, though updates may cause issues; proper maintenance and installation minimize potential disruptions.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
Presales Lead at a outsourcing company with 11-50 employees
The stability of Wazuh is strong, with no issues stemming from the solution itself.
Tech Lead at a tech vendor with 201-500 employees
The stability of Wazuh is largely dependent on maintenance.
Security Operations Center Analyst at mailbox.org
The indexer frequently times out, requiring system restarts.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Trellix Helix Connect needs interface enhancements, better integration, improved dashboards, and refined configuration to elevate user experience.
Wazuh needs user interface improvements, scalability, integration, enhanced cloud security, better documentation, and reduced resource consumption for effectiveness.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Presales Lead at a outsourcing company with 11-50 employees
Machine learning is needed along with understanding user behavior and behavioral patterns.
Engineer - Information Security at N-Able (Pvt) Ltd
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
Tech Lead at a tech vendor with 201-500 employees
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Setup Cost

Trellix Helix Connect's pricing is competitive yet high, with free use for FireEye users and discounts for bulk purchases.
Wazuh is a cost-effective open-source platform with optional managed services and support, emphasizing affordability for enterprises.
It is not the cheapest, but also not the most expensive solution.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Wazuh is completely free of charge.
Security Consultant at ebenezer.okoh@agorasecurity.it
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Engineer - Information Security at N-Able (Pvt) Ltd
Totaling around two lakh Indian rupees per month.
Tech Lead at a tech vendor with 201-500 employees
 

Valuable Features

Trellix Helix Connect offers seamless integration, AI features, and fast incident response to enhance network security and threat management.
Wazuh offers cost-effective, flexible security solutions with features like SIEM, EDR, and compliance management for diverse environments.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Wazuh is a SIEM tool that is highly customizable and versatile.
Security Operations Center Analyst at mailbox.org
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
Security Consultant at ebenezer.okoh@agorasecurity.it
With this open source tool, organizations can establish their own customized setup.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
50
Ranking in other categories
Log Management (1st), Extended Detection and Response (XDR) (4th)
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix Connect is 0.9%, up from 0.4% compared to the previous year. The mindshare of Wazuh is 8.3%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Wazuh8.3%
Trellix Helix Connect0.9%
Other90.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.
RS
Engineer - Information Security at N-Able (Pvt) Ltd
Has faced limitations in AI capabilities and pricing flexibility
Pricing-wise, Wazuh stands out, along with deployment flexibility and its documentation which is extremely good in comparison to Forti. The community support is also incredible. They have helped quite a bit because previously, we had a separate tool and management dashboard to do our compliance. With Wazuh, we receive that information without having to do anything extra. We just set up the SIEM and all of that information was automatically populated. The dashboards are very easy to understand and very quick with no lag or delay. I have experienced delays on Forti's dashboards, but not with Wazuh. Wazuh is quite good. In comparison to Forti, they are quite similar. They are very good at detection.
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
14%
Comms Service Provider
10%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
The lack of AI features is an issue at the moment in the industry. Forti provides user behavior capabilities, which I would want to see in Wazuh. In FortiSIEM, they provide user behavior understand...
What is your primary use case for Wazuh?
At the moment, I'm working in software integration, so we are working with FortiGate. To research and get an idea, I did some investigation into Wazuh. They have already used Fortinet products. The...
 

Also Known As

FireEye Helix, FireEye Threat Analytics
Wazuh All-In-One Deployment
 

Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Information Not Available
Find out what your peers are saying about Trellix Helix Connect vs. Wazuh and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.