Symantec Cloud Secure Web Gateway vs Trustwave Secure Web Gateway [EOL] comparison

Broadcom and Trustwave are both solutions in the Secure Web Gateways (SWG) category. Additionally, 100% of Broadcom users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Symantec Cloud Secure Web Gateway and Trustwave Secure Web Gateway [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG).

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: December 2025).

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Secure Web Gateways (SWG)

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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cto543714

CTO at a tech services company with 11-50 employees

Simplifies management by shifting from on-premises solutions to cloud-based

Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

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JonathanChawatama

IT Security Consultant at ZOL Zimbabwe

Enables policies on threats from downloads, social networks, and AV plug-ins

It has helped a lot with bandwidth management Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of the AV plug-ins, Secure Web Gateway is a better product. The default size for database logging should be improved. More than…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"It was a very easy product to install. It can be deployed very fast."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

More iboss pros

"This solution does not require much administration."

"The product is easy to install and deploy on the cloud."

"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."

"Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of AV plug-in, Secure Web Gateway is a better product."

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes, obviously, there are bugs."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."

"WSS runs slowly sometimes, I would like for this to be looked into."

"The product is cost-effective, considering its features, technology, and support services."

"The default size for database logging should be improved."

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"The price is fixed and affordable."

"Pricing is favorable. Yearly licensing is preferable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

16%

Performing Arts

12%

Manufacturing Company

12%

Computer Software Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What needs improvement with Symantec Web Security Service?

Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...

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What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?

Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced rel...

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What advice do you have for others considering Symantec Cloud Secure Web Gateway?

Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly,...

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Product Reports

Buyer's Guide

iboss

December 2025

Download iboss product report

Buyer's Guide

Secure Web Gateways (SWG)

December 2025

Symantec Cloud Secure Web Gateway report

Download Symantec Cloud Secure Web Gateway product report

Buyer's Guide

Secure Web Gateways (SWG)

December 2025

Trustwave Secure Web Gateway [EOL] report

Download Trustwave Secure Web Gateway [EOL] product report

Also Known As

iBoss Cloud Platform

Symantec Web Security Service

Trustwave SWG

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Increasing web use, rapid cloud adoption, and greater numbers of remote users are exposing your network to additional risk. Symantec Cloud Secure Web Gateway (formerly Web Security Service) is an indispensable line of defense against modern-day cyber threats. A critical capability of Symantec Web Protection, it enables enterprises to control access, protects users from threats, and secures their sensitive data.

Broadcom

Trustwave SWG blocks new malware in real time with several advanced engines. To block dynamic new obfuscated or encrypted drive-by downloads, Trustwave SWG decrypts, unpacks and assembles web pages and exposes their malicious behavior. Trustwave leads the industry in this advanced capability.

Trustwave

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

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Buyer's Guide

Secure Web Gateways (SWG)

December 2025

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