We performed a comparison between Symantec Messaging Gateway and Trustwave Secure Email Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The anti-malware and spam features are valuable."
"The feature that I like the best is the fingerprinting concept."
"Messaging Gateway is stable."
"The solution is stable and the performance is good."
"The solution is excellent at blocking spam."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"This product would benefit from better integration with Symantec Endpoint Protection."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"It could be more scalable."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
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Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews while Trustwave Secure Email Gateway is ranked 14th in Secure Email Gateway (SEG) with 2 reviews. Symantec Messaging Gateway is rated 8.2, while Trustwave Secure Email Gateway is rated 7.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trustwave Secure Email Gateway writes "Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI". Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security, whereas Trustwave Secure Email Gateway is most compared with Microsoft Exchange Online Protection (EOP) and Microsoft Defender for Office 365. See our Symantec Messaging Gateway vs. Trustwave Secure Email Gateway report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.