Symantec Endpoint Security Complete and ThreatLocker Zero Trust Endpoint Protection Platform are both strong contenders in the field of endpoint security. Based on feature availability and user feedback, ThreatLocker appears to have an advantage due to its comprehensive application control and user-friendly management features.
Features: Symantec Endpoint Security Complete includes adaptive protection to reduce attack surfaces, antivirus and EDR functionalities to offer advanced threat defense, and consolidation capabilities for existing security solutions. ThreatLocker excels with its application allowlisting, ring-fencing capabilities ensuring granular control, and a mobile-enabled decentralized control mechanism. The integration with training resources also enriches user knowledge and operational efficiency.
Room for Improvement: Symantec Endpoint Security Complete users note issues with its complex installation, insufficient mobile support, and high resource consumption that impacts scalability. There are also calls for more modern features such as enhanced EDR and XDR. ThreatLocker users seek staggered policy updates to prevent network saturation, improved user interfaces and reporting, and suggest more diversified and flexible training options to better accommodate user needs.
Ease of Deployment and Customer Service: Symantec Endpoint Security Complete offers flexible deployment options, though there are mixed reviews about its customer support, indicating room for consistency improvement. ThreatLocker gains positive user feedback for its effective deployment options, customer service responsiveness, and support team's promptness, while noting the need for better access to support services during off-hours.
Pricing and ROI: Symantec Endpoint Security Complete is considered expensive, particularly with add-ons such as email gateways and URL filtering, leading to a perceived decline in ROI. ThreatLocker, on the other hand, is seen as reasonably priced with a flexible model that suits different organizational sizes, offering tangible value against its cost and effectively meeting comprehensive security needs. Some user challenges with approaches to contract renewal, however, do exist.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
I don't know the current situation with Broadcom, however, it was good when I was involved.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
They could improve the user interface.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
ThreatLocker Zero Trust Endpoint Protection Platform offers robust endpoint security through application control and allowlisting, safeguarding servers and workstations from unauthorized software execution.
ThreatLocker Zero Trust Endpoint Protection Platform provides extensive application control with features like ring-fencing and selective elevation, ensuring meticulous execution management. Offering learning mode and extensive support, it integrates threat detection and activity monitoring to enhance compliance, reduce costs, and bolster cybersecurity through alerts and approvals. Despite its strengths, there are areas for improvement in training flexibility, policy updates, and interface enhancements, along with challenges in handling non-digitally signed software. Deployed across environments, it works well with existing cybersecurity instruments for real-time threat prevention.
What are the top features of ThreatLocker?ThreatLocker Zero Trust Endpoint Protection Platform is widely implemented to safeguard IT infrastructures against unauthorized access and application use. In sectors where data security is paramount, this platform enables users to prevent unauthorized software installations and control device applications, ensuring real-time threat prevention and compliance with industry regulations.
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