Symantec Endpoint Security Complete and ThreatLocker Zero Trust Endpoint Protection Platform compete in the cybersecurity domain, providing security solutions for endpoint protection. ThreatLocker appears to have an upper hand in pricing and flexibility, offering better value for money and satisfactory ROI.
Features: Symantec Endpoint Security Complete offers advanced firewall protection, real-time threat detection, and URL filtering, with significant strengths in Adaptive Protection and threat-hunting capabilities. ThreatLocker focuses on application whitelisting, ring-fencing, and allowlisting, providing granular control over application usage and enhanced monitoring capabilities. These features align well with compliance strategies and effectively reduce the attack surface.
Room for Improvement: Symantec faces challenges with a complex installation process, packaging confusion, and the need for better iOS and Android device support. Users also desire a more lightweight architecture and improved EDR and XDR functionalities. ThreatLocker needs improvements in training flexibility and visibility within its ticket system. The learning curve and the potential to overwhelm networks when policies are updated are noted areas for development.
Ease of Deployment and Customer Service: Symantec's deployment is versatile across public and private clouds and on-premises, though some complexity is noted, with technical support receiving mixed feedback. ThreatLocker offers flexible deployment seen as more straightforward, with customers valuing its responsive and knowledgeable support, though some desire more availability during non-working hours.
Pricing and ROI: Symantec is viewed as expensive with complex renewal processes and additional costs for certain features. Its ROI is mixed due to its high cost overshadowing some benefits. ThreatLocker is considered reasonably priced with flexible models, offering better value for money and satisfactory ROI due to reduced management overhead and effective attack prevention.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
I don't know the current situation with Broadcom, however, it was good when I was involved.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
Mac OS upgrades would break them before new versions were available.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
| Product | Market Share (%) |
|---|---|
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.1% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
ThreatLocker Zero Trust Endpoint Protection Platform empowers organizations with application control, selective elevation, and ring-fencing to enhance security and prevent unauthorized access.
ThreatLocker provides comprehensive security management using application allowlisting to ensure only approved software operates across servers and workstations. The platform's centralized management simplifies security processes by consolidating multiple tools, and its robust capabilities align with zero-trust strategies by actively blocking unauthorized applications and ensuring compliance. Users note intuitive features such as mobile access, helpful training resources, and responsive support, which effectively reduce operational costs and help desk inquiries. The managed service providers prefer ThreatLocker to maintain network integrity by preventing malicious scripts and unauthorized access attempts. However, users identify room for growth in training and support flexibility, the interface, and certain technical challenges like network saturation from policy updates.
What are the most important features?Organizations utilize ThreatLocker for application allowlisting, ensuring only authorized software operates to prevent unauthorized access efficiently. Deployed across servers and workstations, its features support zero-trust principles and are favored by managed service providers for application management and network integrity.
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