Sophos EPP Suite and Symantec Endpoint Security Enterprise compete in the endpoint security space. Symantec holds an edge with its advanced threat protection and comprehensive features.
Features: Sophos EPP Suite offers strong malware detection, lightweight performance, and ease of use. Symantec Endpoint Security Enterprise provides advanced threat protection, comprehensive reporting tools, and a broader feature set.
Room for Improvement: Sophos EPP Suite needs better Mac support, enhanced mobile protection, and more detailed reporting. Symantec requires a less complicated setup, reduced resource consumption, and user-friendly interfaces.
Ease of Deployment and Customer Service: Sophos EPP Suite is praised for quick deployment and responsive customer service. Symantec Endpoint Security Enterprise has mixed reviews on deployment but also well-regarded customer support.
Pricing and ROI: Sophos EPP Suite is considered cost-effective with satisfactory ROI. Symantec users note higher initial costs but recognize the value of its comprehensive features. Symantec represents a substantial investment with potential for higher long-term ROI.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The enterprise integration is very poor, requiring a lot of manual work.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Product | Market Share (%) |
---|---|
Symantec Endpoint Security Enterprise | 0.5% |
Sophos EPP Suite | 1.0% |
Other | 98.5% |
Company Size | Count |
---|---|
Small Business | 44 |
Midsize Enterprise | 7 |
Large Enterprise | 14 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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