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Sophos EPP Suite vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
5.7
Symantec Endpoint Security Enterprise offers significant ROI, reducing manual tasks, aiding compliance, and securing data against cybercrime threats.
 

Customer Service

Sentiment score
7.7
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
6.5
Symantec Endpoint Security support is responsive but inconsistent post-acquisition, with European and African customers facing significant challenges.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
6.5
Symantec Endpoint Security Enterprise is highly scalable, adaptable for various business sizes, but challenges include licensing cost and extension compatibility.
 

Stability Issues

Sentiment score
9.0
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
8.5
Symantec Endpoint Security Enterprise is stable and reliable, despite occasional performance issues with Windows updates and full scans.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
Symantec Endpoint Security Enterprise needs enhanced features, user-friendliness, performance improvements, better support, and more comprehensive threat coverage at a competitive price.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
Symantec Endpoint Security Enterprise offers a 60-day trial, with annual costs from $70-$100 per user, varying by features.
The cost is reasonable and cheaper than other alternatives.
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
Symantec Endpoint Security Enterprise provides advanced threat protection, scalability, AI integration, and user-friendly management for comprehensive and efficient security.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
Intekhab Ahmad. - PeerSpot reviewer
A product that offers good threat detection capabilities to its users
The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...
What needs improvement with Sophos EPP Suite?
The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
 

Also Known As

EPP Suite
No data available
 

Overview

 

Sample Customers

EK Services
Information Not Available
Find out what your peers are saying about Sophos EPP Suite vs. Symantec Endpoint Security Enterprise and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.