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Skype for Business vs StarLeaf comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
StarLeaf
Ranking in Virtual Meetings
46th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.7%, down from 13.0% compared to the previous year. The mindshare of StarLeaf is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.7%
StarLeaf0.8%
Other95.5%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It saves trouble, and it saves us time."
"It is a business solution that helps our company connect globally to others in our sphere."
"The most valuable feature is the ease of organizing and setting up a meeting."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"It's a good product, we like using it."
"The quality of the meetings is very good."
"It's a good and stable product that suits my needs because I've been working from home for the past couple of years."
"We have noticed positive outcomes for our organization since adopting Skype for Business, including improvements in efficiency and reduced costs."
"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
 

Cons

"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"There are issues with the bandwidth, particularly for external meetings,"
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"WebEx has a feature that allows you to zoom in when you're giving a presentation. To get the same result with Skype requires going through the host."
"Skype for Business is not stable."
"There might be some invitation issues with Skype for Business."
"Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks)."
"The technical support from Microsoft needs to be improved."
"We have had some problems with stability. A week ago, we had outaging but it has stablized."
 

Pricing and Cost Advice

"Our company pays for a license for us to use the solution."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"Previously, I did not use another solution."
"Skype for Business' pricing is reasonable."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"It may be slightly costly, but the features are awesome."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
11%
Marketing Services Firm
10%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
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Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Kinderspaital Zurich, HGEM, Stronghold
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: May 2026.
899,258 professionals have used our research since 2012.