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Skype for Business vs StarLeaf comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
StarLeaf
Ranking in Virtual Meetings
49th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 8.6% compared to the previous year. The mindshare of StarLeaf is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
StarLeaf0.7%
Other95.4%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"It's a good and stable product that fits my needs."
"Overall, this is a good product and I recommend it."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"I have found Skype for Business to be stable."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"Screen sharing, control in the session, and file sharing are easy."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
 

Cons

"I don't recall coming across any big missing features."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"The technical support from Microsoft needs to be improved."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"This is not a solution I would recommend."
"I would not recommend Skype for Business because Microsoft Teams has more features, a lightweight application that I access on my mobile."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"We have had some problems with stability. A week ago, we had outaging but it has stablized."
 

Pricing and Cost Advice

"Previously, I did not use another solution."
"The licensing is billed on a yearly basis."
"It may be slightly costly, but the features are awesome."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"I am using a corporate account for which I have not made any payments."
"A license is required to use the solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
Ask a question
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Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Kinderspaital Zurich, HGEM, Stronghold
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,769 professionals have used our research since 2012.