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Microsoft Teams vs StarLeaf comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
StarLeaf
Ranking in Virtual Meetings
49th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.8%, up from 3.1% compared to the previous year. The mindshare of StarLeaf is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.8%
StarLeaf0.7%
Other95.5%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can access it from any device, and it’s great if you want to access data or information."
"The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups."
"Microsoft Teams is a very stable app."
"You can scale the solution if you need to, as it does quite well in that regard and covers our needs very well, and a company that needs to expand it out can do so quite easily."
"I find the ability to maintain group and conference information for project-related work useful."
"Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository."
"The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
"The most valuable feature for us is the Teams Planner module."
"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
 

Cons

"I would like to be able to see a larger number of participants in the gallery view, that would improve the product."
"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
"The only thing that can be improved is that when you are talking one on one, there is no recording facility."
"I would like to see Outlook options added to this solution."
"Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."
"One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."
"Its screen-sharing feature could be better compared to a few competitors."
"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."
"We have had some problems with stability. A week ago, we had outaging but it has stablized."
 

Pricing and Cost Advice

"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"We have a license for the solution."
"It is a bit more than moderately expensive."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"We have a license needed to use Microsoft Teams."
"We are satisfied with the price of this solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Kinderspaital Zurich, HGEM, Stronghold
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,769 professionals have used our research since 2012.