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StarLeaf vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

StarLeaf
Ranking in Virtual Meetings
44th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of StarLeaf is 0.8%, up from 0.1% compared to the previous year. The mindshare of Zoom Workplace Business is 7.8%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.8%
StarLeaf0.8%
Other91.4%
Virtual Meetings
 

Featured Reviews

JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
"Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"The collaboration features are good."
"The Zoom software is complete and effective, light and secure."
"Zoom has a variety of functions, including setting up virtual offices and virtual office hours. It's a stable and scalable platform with good chat support."
"Any cloud-based service offers a lot of benefits for customers: They don't have to invest in any on-prem infrastructure and they can use it on the go; they can be in the office, at home, traveling, at a hotel, or wherever, and they can start a meeting."
"The interface is very intuitive. It's very easy to use."
"It functions well. I have had no issues with attaching files to chats."
 

Cons

"We have had some problems with stability. A week ago, we had outaging but it has stablized."
"We have had some problems with stability."
"Zoom could be improved as the connectivity can be a little tricky sometimes, and it's not clear when people need to be let in or not."
"I can't speak of any shortcomings. It worked fine."
"Technical support is in need of improvement."
"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."
"We have had some quality and lagging issues with video regardless of connection quality."
"The technical support is very bad."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"One thing that Zoom can improve is the chat."
 

Pricing and Cost Advice

Information not available
"The cost for Zoom is reasonable."
"Zoom can be used for free."
"The annual price of approximately $200 for the solution is reasonable."
"We are using the free version of the solution."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"We pay a yearly licensing fee."
"I use the free version of Zoom that is available for download."
"I am not paying any licensing costs for the solution."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
11%
Financial Services Firm
8%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
 

Overview

 

Sample Customers

Kinderspaital Zurich, HGEM, Stronghold
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2026.
893,244 professionals have used our research since 2012.