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Singularity Platform vs Trellix ESM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Singularity Platform offers significant ROI, saving time and costs while enhancing security with rapid returns within nine months.
Sentiment score
3.2
In-house teams claim McAfee offers high ROI, but executives struggle to see it without C-level focused reports.
The impact of a ransomware attack typically encrypts all critical data and stops production.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Large enterprises that can afford it often choose SentinelOne for its ease of management compared to other platforms.
Security Engineer at a tech vendor with 11-50 employees
If I estimate how much time it has saved me, I would say it has saved almost 30 to 40 percent of time compared to other tools.
Cyber Security Mentor and trainee at DataSpace Academy
 

Customer Service

Sentiment score
7.4
Singularity Platform's technical support receives mixed reviews, with effectiveness varying based on the competence of assigned engineers.
Sentiment score
4.3
Trellix ESM customer service is generally satisfactory, but technical support varies with noted delays and skill gaps.
A lot of people have to reach out to one sole person who has basically developed the system, creating a bottleneck for responses.
Treasury Management at standard casualty company
On a scale of one to ten, the technical support of SentinelOne would be rated as an 8.5.
Security Engineer at a tech vendor with 11-50 employees
I would evaluate their customer service and technical support as very good, five stars.
Co-Founder & VP Sales and Marketing at a tech services company with 11-50 employees
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
Cyber Security Engineer at Protec
 

Scalability Issues

Sentiment score
7.6
Singularity Platform is scalable, flexible, and stable, praised for efficient expansion and onboarding with positive user feedback.
Sentiment score
8.6
Trellix ESM is highly scalable and adaptable, excelling in enterprise environments but may have limitations for medium enterprises.
I have not run into any issues regarding how scalable Singularity Platform is, so I do not see any limitations for scalability.
Information Security Officer at a tech vendor with 51-200 employees
Scalability is not an issue for Singularity Platform because it is delivered as a SaaS service, so scalability is taken care of by SentinelOne.
Presales Manager at a manufacturing company with 201-500 employees
I believe that the system is scalable but it all goes back to personnel behind the scenes and the availability of those people, plus the knowledge they hold in terms of being able to bring larger clients onboard.
Treasury Management at standard casualty company
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
7.1
Users praise Singularity Platform's stability and efficiency but occasionally report search issues and unannounced maintenance without major impact.
Sentiment score
8.3
Trellix ESM is generally stable with effective support, though some users experience bugs and interruptions affecting reliability.
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
Information Security Officer at a tech vendor with 51-200 employees
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
Associate Vice President at Novac Technology Solutions
The product is pretty stable, and even if the agent is offline, it will handle the threats.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Room For Improvement

Singularity Platform needs improvements in threat analysis, customization, integration, alerting, and response time to compete effectively.
Trellix ESM requires stability, HTML5 migration, and upgrades in customization, integration, support, usability, and AI for improved functionality.
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Cyber Security Mentor and trainee at DataSpace Academy
Correlation in general is done very well with the storyline because it is the platform's own field for correlating data.
Information Security Officer at a tech vendor with 51-200 employees
If you are asking if this is fully customizable, I would say it is partially customizable, not fully customizable.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Setup Cost

Singularity Platform offers premium features and flexible licensing, seen as valuable despite higher pricing compared to competitors.
Trellix ESM offers flexible, slightly costly licensing, valued for its SOC features, with straightforward setup and deployment.
My philosophy is you pay for what you get, so if you decide to cheapen out on the cost of your platform, you are not going to get what you want.
Treasury Management at standard casualty company
As a SIEM tool, if it were priced less, many more people could explore it.
Cyber Security Mentor and trainee at DataSpace Academy
While it offers very good features at the enterprise level, it comes at a premium price.
Security Engineer at a tech vendor with 11-50 employees
 

Valuable Features

Singularity Platform streamlines threat detection, offers customizable tools, and enhances efficiency with AI-driven features and cloud protection.
Trellix ESM excels in real-time threat detection, user-friendly interface, quick deployment, and strong integration with other technologies.
Real-time monitoring is very much available in Singularity Platform because once the agent is up to date, it protects critical assets across our network against malicious attacks.
Associate Vice President at Novac Technology Solutions
Singularity Platform's functionality for ransomware rollback is quite useful because if you have a ransomware attack, most EDR solutions do not have the feature to do a rollback and bring the system to its earlier state, but that is one of the unique features that Singularity Platform has which can be a game changer for customers.
Presales Manager at a manufacturing company with 201-500 employees
This allows executives to determine if they have to liquefy any of their assets at a certain point in time, providing a great view in terms of risk management and current available cash balances while also considering the strategic direction in the next year or two where they plan on going with their cash balances.
Treasury Management at standard casualty company
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

Singularity Platform
Ranking in Security Information and Event Management (SIEM)
37th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
AI-Powered Cybersecurity Platforms (12th)
Trellix ESM
Ranking in Security Information and Event Management (SIEM)
28th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Singularity Platform is 0.4%, up from 0.0% compared to the previous year. The mindshare of Trellix ESM is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Trellix ESM1.2%
Singularity Platform0.4%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Akash Das Barman - PeerSpot reviewer
Cyber Security Mentor and trainee at DataSpace Academy
Log analysis has become faster and more accurate, enabling precise threat detection
Regarding areas for improvement in Singularity Platform, I would say the data security posture and control over sensitive information could be enhanced. If the control were more robust, then it would be better. For instance, when I analyze a log using Singularity Platform, the logs I see are clear, but if they were more descriptive, it would be much better. For example, when I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me. I would not have to go through many logs to find this information.
MD
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Offers comprehensive report generation while maintaining ease of integration
We need to improve Trellix ESM by making sure that most of the logging devices available in the global market should be covered, and if there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that. We can add some new features regarding AI in the future for Trellix ESM, but the maturity will take a longer time. There are many false positives that happen in an environment during the first couple of months, or around six months, so the system analyst is not able to identify whether the event which has occurred is a true positive or a false positive.
report
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Construction Company
10%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Singularity Platform?
In terms of pricing for Singularity Platform, I believe they are competitive with the market. I do not believe they are cheap or expensive; I believe they try to be within a few basis points of oth...
What needs improvement with Singularity Platform?
I believe there is room for improvement in Singularity Platform regarding its product. First of all, with all automated systems, they need to have the capabilities to expand rather quickly. When I ...
What is your primary use case for Singularity Platform?
My use case working with Singularity Platform was to implement clients from the insurance business onto the platform.
What is your experience regarding pricing and costs for McAfee ESM?
When discussing Trellix ESM pricing and licensing, if you consider some premium product, the pricing also has to be premium, however, enterprise customers who look for a premium product, alongside ...
What needs improvement with McAfee ESM?
Areas of Trellix ESM that could be improved or enhanced include checking on the clients who are still on-prem, especially banks, as most are not moving everything to the cloud due to confidentialit...
What is your primary use case for McAfee ESM?
My customer's usual use case for Trellix ESM involves one client, as most of the users have moved to ESM. Nowadays, they don't use IPS only, since McAfee IPS is standalone; they incorporate firewal...
 

Also Known As

No data available
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Information Not Available
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about Singularity Platform vs. Trellix ESM and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.