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Siebel Sales vs Zoho CRM comparison

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62 views|47 comparisons
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779 views|515 comparisons
Featured Review
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
607,127 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Due to the many features that are built in from a CRM perspective, it is the best product we have."

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"CRM software that's simple to use, with good technical support, scalability, and stability.""I like that it is easy to get data in and out of it. We can export and import CSV files. I also like that the database is hierarchical, which allows me to be able to look at a parent and multiple children.""One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution.""Zoho CRM is easy to use and easy to understand.""Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me.""It is customizable. We have customized the CRM according to our needs.""For the most part, the solution is stable.""The most valuable feature of Zoho CRM is its ease of use."

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Cons
"The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place automatically without manual intervention."

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"I would like to see more integrations and customization options in the next release.""This solution needs a more user-friendly interface.""The only thing I noticed was that it does not support multi-country operations. In Canada, for example, we do not use the term "state," but rather "province," and we do not use zip codes, but rather "postal codes."""The mobile application is a little complicated and could be simplified.""It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart.""Sometimes, there are technical glitches. When we add product details, the information disappears. It can be improved from this aspect. Some of the bugs also need to be resolved.""There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently.""I'm not sure that there is scalability potential for enterprises."

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Pricing and Cost Advice
  • "This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
  • More Siebel Sales Pricing and Cost Advice →

  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
  • More Zoho CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Due to the many features that are built in from a CRM perspective, it is the best product we have.
    Top Answer:This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving… more »
    Top Answer:The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place… more »
    Top Answer:The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place.
    Top Answer:We pay a subscription. The license is the subscription where we pay $50 per month per user. Zoho CRM pricing is very affordable. There are no costs in addition to the subscription fees.
    Top Answer:It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same… more »
    Ranking
    46th
    out of 69 in CRM
    Views
    62
    Comparisons
    47
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 69 in CRM
    Views
    779
    Comparisons
    515
    Reviews
    11
    Average Words per Review
    472
    Rating
    7.6
    Comparisons
    Learn More
    Overview
    Designed to improve pipeline visibility, sales effectiveness, and bottom-line results, Siebel Sales enables your organization to share information across teams. Oracle's Siebel Sales is fully integrated with the entire Siebel product family, including CRM On-Demand - enabling flexible, phased deployments for constantly changing and growing companies.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Offer
    Learn more about Siebel Sales
    Learn more about Zoho CRM
    Sample Customers
    Hover Automotive India Pvt. Ltd., Boxfusion, Grupo Arcor, SMSA Express Transportation Company Ltd., Sascar, Banca Transilvania, UL, Australian Finance Group Ltd., Ingersoll Rand, Telekom Deutschland GmbH
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm22%
    Marketing Services Firm11%
    Wellness & Fitness Company11%
    University11%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider26%
    Wholesaler/Distributor7%
    Performing Arts4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business68%
    Midsize Enterprise16%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise18%
    Large Enterprise61%
    Buyer's Guide
    CRM
    June 2022
    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
    607,127 professionals have used our research since 2012.

    Siebel Sales is ranked 46th in CRM with 1 review while Zoho CRM is ranked 5th in CRM with 12 reviews. Siebel Sales is rated 7.0, while Zoho CRM is rated 7.6. The top reviewer of Siebel Sales writes "CRM used for order management with many features built into the solution". On the other hand, the top reviewer of Zoho CRM writes "Low cost, flexible, has excellent support, and ease of implementation". Siebel Sales is most compared with , whereas Zoho CRM is most compared with Pipedrive, Freshsales, Bitrix24, Acumatica and Salesforce Sales Cloud.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.