ShareFile vs Zoho Sign comparison

ShareFile and Zoho are both solutions in the eSignature (Electronic Signature) category. ShareFile is ranked #4 with an average rating of 10.0, while Zoho is ranked #10. ShareFile holds a 2.0% mindshare in EAS, compared to Zoho’s 2.3% mindshare. Additionally, 90% of ShareFile users are willing to recommend the solution, compared to 80% of Zoho users who would recommend it.

ShareFile

Read 11 ShareFile reviews

2,173 Views
152 Comparison Views

90% willing to recommend

Zoho Sign

Read 5 Zoho Sign reviews

267 Views
267 Comparison Views

80% willing to recommend

ShareFile

Zoho Sign

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Zoho Sign and ShareFile compete in the digital signature and file-sharing domain. Zoho Sign is preferred for affordability and customer support, while ShareFile is noted for its robust features.

Features: Zoho Sign provides seamless automation, integration with Zoho apps, and a simple signing process. ShareFile offers secure file sharing, storage options, and comprehensive editing capabilities.

Room for Improvement: Zoho Sign could improve by offering advanced file management features, better offline capabilities, and enhanced security options. ShareFile may need to simplify its user interface, reduce deployment complexity, and lower its pricing structure for smaller businesses.

Ease of Deployment and Customer Service: Zoho Sign's deployment is straightforward, supported by strong customer service. ShareFile's deployment is more complex due to advanced features, yet it provides a responsive support system.

Pricing and ROI: Zoho Sign is cost-effective with a quick ROI due to low entry costs. ShareFile requires a larger investment, which could lead to a longer ROI period, but justifies the cost with extensive functionality.

To learn more, read our detailed ShareFile vs. Zoho Sign Report (Updated: September 2025).

Buyer's Guide

ShareFile vs. Zoho Sign

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ShareFile

Ranking in eSignature (Electronic Signature)

4th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (8th), Cloud Data Exchange Services (3rd)

Zoho Sign

Ranking in eSignature (Electronic Signature)

10th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the eSignature (Electronic Signature) category, the mindshare of ShareFile is 2.0%, down from 2.6% compared to the previous year. The mindshare of Zoho Sign is 2.3%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Market Share Distribution
Product	Market Share (%)
ShareFile	2.0%
Zoho Sign	2.3%
Other	95.7%

eSignature (Electronic Signature)

Featured Reviews

David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

Provides good integration and invoice facilities

I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Citrix has a very good file auditing features and security features."

"Easy to manage and fully secure."

"The solution is scalable."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"This provides us with a secure way of sending tax returns without having to use passwords."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"It's user-friendly for end users."

"The most valuable features of Zoho Sign are its integration and invoice facilities."

"I like that there is a hierarchy in sending the documentation."

"It is a scalable solution."

"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."

"It works very well, and its pricing is also good."

Cons

"The user interface is not very intuitive."

"They should integrate the solution with more email services."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"My only issue with this solution is the cost, which should be improved."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"Everything they have should be integrated into one item."

"There are sometimes scalability issues after updates."

"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."

"The solution limits the number of contracts one can sign."

"Zoho Sign has to be made more user friendly."

"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."

"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."

Pricing and Cost Advice

"You have to work hard in order to get the suitable licenses."

"Citrix has a very good file auditing features and security features."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Overall, I feel the solution's pricing is good."

"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."

"The solution's price is reasonable."

"It's significantly cheaper than DocuSign."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Legal Firm

11%

Manufacturing Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

No data available

Comparisons

Box vs ShareFile

Compared 19% of the time

SharePoint vs ShareFile

Compared 16% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 15% of the time

Egnyte vs ShareFile

Compared 12% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 10% of the time

More ShareFile Competitors

DocuSign vs Zoho Sign

Compared 40% of the time

EasySend vs Zoho Sign

Compared 31% of the time

SignNow vs Zoho Sign

Compared 29% of the time

More Zoho Sign Competitors

Product Reports

Buyer's Guide

ShareFile

September 2025

Download ShareFile product report

Buyer's Guide

eSignature (Electronic Signature)

September 2025

Download Zoho Sign product report

Also Known As

Citrix RightSignature, Citrix ShareFile

No data available

Overview

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

ShareFile

Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.

Zoho

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville

Buyer's Guide

ShareFile vs. Zoho Sign

September 2025

Free Report: ShareFile vs. Zoho Sign

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