We performed a comparison between ServiceNow Security Operations and Tenable Vulnerability Management based on real PeerSpot user reviews.
Find out in this report how the two Risk-Based Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reduces time to closure and closure metrics for vulnerabilities."
"The product has a very simple UI."
"The solution is available over the cloud and is easy to manage."
"My favorite feature is the application vulnerability scanner."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"The ease of use is great."
"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."
"It's stable."
"I would rate Tenable's dashboards and reporting capabilities for illustrating security posture a nine out of ten, with ten being the best."
"The dashboard is pretty intuitive, and it lets you do a drill-down analysis of each vulnerability. That is something that brings a lot of value to the organization."
"Tenable.io, in particular, is quite a powerful product. It looks at your traditional environment, which is pretty much anything that is on-premises, and it also goes a step ahead and covers your modern assets, which is anything that is currently sitting in the cloud. You get complete visibility of your entire environment and tech operation. The ability to give you visibility across the entire tech surface is one of the biggest advantages that Tenable.io has."
"The solution creates vulnerability tickets within the VM profile but should also include them under the Remediation tab so the fixes can be viewed in the ticketing queue."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"You can customize each point in new scans."
"The solution is quite friendly."
"The initial setup is not complex."
"The threat intelligence module needs a better dashboard."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"It doesn't interact with things very well."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change."
"Tenable could improve visibility into assets, including automated asset tagging. You should be able to automatically tag assets based on location, function, ownership, etc. That would help us because we spend a lot of time identifying and tagging assets by hand."
"The product could be easier to set up on the cloud."
"The stability has room for improvement."
"Users get confused between VPR and CVSS ratings."
"I'd like to see them improve their support."
"The product is a bit expensive."
"I'm not satisfied with the reporting structure."
"The tool's reports are bad. They're not very customizable or flexible. During audits, we often have to exclude things that aren't relevant to our organization, but we can't do that easily with the reports. They come in HTML or PDF format, and we can't compare current results with previous ones in Excel because we never receive reports in Excel."
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ServiceNow Security Operations is ranked 6th in Risk-Based Vulnerability Management with 14 reviews while Tenable Vulnerability Management is ranked 2nd in Risk-Based Vulnerability Management with 39 reviews. ServiceNow Security Operations is rated 8.0, while Tenable Vulnerability Management is rated 8.2. The top reviewer of ServiceNow Security Operations writes "Mature with nice UI and customizable workflows". On the other hand, the top reviewer of Tenable Vulnerability Management writes "Discovers vulnerabilities and integrates well with other solutions". ServiceNow Security Operations is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Microsoft Sentinel, IBM Resilient and Swimlane, whereas Tenable Vulnerability Management is most compared with Tenable Security Center, Tenable Nessus, Qualys VMDR, Amazon Inspector and Microsoft Defender Vulnerability Management. See our ServiceNow Security Operations vs. Tenable Vulnerability Management report.
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