| Product | Market Share (%) |
|---|---|
| Salesforce Industries | 7.2% |
| SAP Variant Configurator | 10.4% |
| Oracle CPQ Cloud | 10.1% |
| Other | 72.3% |
| Product | Market Share (%) |
|---|---|
| Salesforce Service Cloud | 11.1% |
| Microsoft Dynamics CRM | 14.1% |
| Zendesk | 6.9% |
| Other | 67.9% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 24 |
With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
We monitor all Product Configuration and Quoting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
