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Rackspace Cloud [EOL] vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rackspace Cloud [EOL]
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)
 

Featured Reviews

RS
Director - DevOps and Infrastructure at INTIGRAL
There is easy integration with multiple providers and third-party services
It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."
"There is easy integration with multiple providers and third-party services."
"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."
"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."
"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."
"Ability to quickly create reliable virtual servers."
"The most valuable feature for us is the support, which is really efficient."
"The solution provides a preferred method of backing up data."
"A very flexible solution."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The product is pretty responsive."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"The solution is highly scalable, as a company can easily scale if they need to and it effectively expands to meet your needs."
 

Cons

"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."
"Comparatively, this solution is a bit expensive."
"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."
"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"They should provide access to data quality tips and tricks to make it better."
"The back end really isn't user-friendly at all."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"With Salesforce, I do feel that I'm doing a lot of repetitive tasks."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"Identification management systems integration should be easier."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
 

Pricing and Cost Advice

"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."
"Comparatively, this solution is a bit expensive."
"Pricing for the Salesforce Platform is too expensive."
"The product's additional features can be expensive."
"It is very expensive. Its licensing is on a monthly basis."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"In general, the price is an area where there is always room for improvement."
"It is expensive. Licensing is on an annual basis."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
14%
Financial Services Firm
14%
Healthcare Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

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How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.
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