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Microsoft Azure vs Rackspace Cloud [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
Rackspace Cloud [EOL]
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
RS
Director - DevOps and Infrastructure at INTIGRAL
There is easy integration with multiple providers and third-party services
It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure is very user-friendly, I was able to create some database servers really fast, and the user interface is intuitive."
"We have found the most valuable feature to be the pricing calculator."
"The Azure Portal has an advantage in terms of UX making buying resources or downgrading really easier to understand, and while AWS has micro, smaller functionalities, Azure has more end-to-end focus which makes it easier, saving you time and money."
"The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
"Azure services like EDM and Batch are all famous, but one of the most popular services for development is Azure Functions, especially the PaaS option. Depending on a customer's environment, they can go for the PaaS."
"SQL Server has been most beneficial for our client’s workload."
"All services in the cloud are easy to set up, the services are ready to use from the outset."
"For me, it's a perfect product and I enjoy its capabilities."
"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."
"Ability to quickly create reliable virtual servers."
"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."
"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."
"There is easy integration with multiple providers and third-party services."
"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"The most valuable feature for us is the support, which is really efficient."
 

Cons

"More integration with other platforms is what I would like included in the next release for this solution."
"The cost of the product is too high. It would be ideal if they could lower it a bit for their customers."
"There are many bugs in the solutions and we already have a ticket to Microsoft."
"The Azure Billing API could be so much better. It only provides billing metrics for a set duration."
"The pricing could be better."
"Sometimes when you try to connect, it is quite unresponsive. When you want to communicate using the API, you get an internal error."
"The first level of support should be improved in terms of quality and response time."
"I would like to see all of the cloud providers be more compatible with each other."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."
"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"Comparatively, this solution is a bit expensive."
"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."
 

Pricing and Cost Advice

"Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it."
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"The price needs to be lower because they're competing with AWS."
"The long-term cost is higher than if you set up the servers on-premises, which is something that could be improved through more competitive pricing."
"It is operational expenditure (OPEX). There is no cost upfront. When you start using it, you have to pay the charges. Initially, the cost is less, but after you start using it more and more, the cost will go higher. It is a little bit costly, but that is okay because you get better resources. You also get better support in terms of how you create the resources. Documentation is available, and the SLAs are met."
"The licensing price is fine."
"Licensing costs for Enterprise are on an annual basis."
"Licensing fees are paid monthly."
"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."
"Comparatively, this solution is a bit expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
Aug 21, 2014
Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.
2 out of 4 answers
it_user105252 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Aug 20, 2014
I completely agree. Cloud Computing vending is a scale business. And unless you have the $$ Billions to invest in DCs, interconnects, CDN capacity, as well as in continually investing in the OS and Management software infrastructure, you cannot be anything but a vendor that caters to a particular narrow segment. Its a bit like telephony. You aren't going to do very well going up against GE/Sprint, ATT or Southwest Telecom. BUT if you are an EarthLink, you can play in then niche space of those who want a "socially responsible" Telco. About a year ago, both Rackspace and Centurylink were looking for "capital partners" for future growth investment precisely because of these issues. I don't think they ever raised enough $$. I have been saying for about 5 years now that there is room for 4-5 major cloud vendors and they were going to be: Amazon, Google, Microsoft. and then fighting for the last 1-2 slots were IBM, salesFORCE.com, EMC and perhaps Oracle. Oracle seems to have opted not to keep fighting, and EMC is now more focused on delivering services. So you basically have IBM leveraging its corporate DC and mainframe hardware consolidation capabilities and Salesforce is leverging its lead in CRM to get apps built on Force.com But pretty much everyone else is a niche player. The Future is Platform As A Service. NOT "vms" and Rackspace and Dimension Data all were hoping to move from VMs to PaaS but that's a hard move to make.
it_user8685 - PeerSpot reviewer
Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)
Aug 20, 2014
DISAGREE. VMware is the present and the Future. Be it VMware vCloud and vSphere suites, tough competition for Amazon etc. or be it vCHS. Also, VMware's very own Public IaaS Cloud; vCHS (VMware vCloud Hybrid Service) which will change everything in days to come vis-a-vis Rackspace, IBM's Softlayer etc. Microsoft is not in a competition at all, because it lacks quality compared to the names mentioned above. __Tushar Topale
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
6%
University
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
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Also Known As

Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: April 2026.
896,387 professionals have used our research since 2012.