Microsoft Azure vs Rackspace Cloud [EOL] comparison

Microsoft and Rackspace Technology are both solutions in the PaaS Clouds category. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of Rackspace Technology users who would recommend it.

Microsoft Azure

Read 324 Microsoft Azure reviews

31,507 Views
17,014 Comparison Views

95% willing to recommend

Rackspace Cloud [EOL]

Read 11 Rackspace Cloud [EOL] reviews

100% willing to recommend

Microsoft Azure

Rackspace Cloud [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft Azure and Rackspace Cloud [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds.

To learn more, read our detailed PaaS Clouds Report (Updated: July 2026).

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PaaS Clouds

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Azure

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

324

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)

Rackspace Cloud [EOL]

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Q&A Highlights

Avigail Sugarman

Community Manager at PeerSpot (formerly IT Central Station)

Aug 21, 2014

Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree

Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.

See all answers

Featured Reviews

Syed Abid

Snr. Infrastructure Architect (Data Centre) at LogicEra

Versatile integrations and reliable customer satisfaction elevate cloud service experience

For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

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Rajbir Singh

Director - DevOps and Infrastructure at INTIGRAL

There is easy integration with multiple providers and third-party services

It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customer service and support are very good. When we raise a ticket, we quickly get feedback or someone assigned to help us identify the problem, which, 90% of the time, was on our end. I'm very happy with the support they provide."

"I use a virtual machine for remote desktop and Microsoft Azure is user-friendly."

"In terms of managing and configuring infrastructures, Azure is fairly good."

"It is easy to use. It is also stable."

"Microsoft Azure is very stable."

"It's a cloud-based application, so installation is straightforward and doesn't take much time."

"Microsoft Azure is a very dynamic cloud service that allows you to migrate your workload, applications, and data."

"Azure is very flexible."

More Microsoft Azure pros

"The most valuable feature for us is the support, which is really efficient."

"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."

"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."

"Ability to quickly create reliable virtual servers."

"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."

"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."

"There is easy integration with multiple providers and third-party services."

Cons

"The cost management and billing section features could be improved."

"The price of the Azure license could be cheaper."

"The integration pipeline could be a bit more broad in terms of applications."

"Establishing the account in the beginning was very difficult."

"Getting support is very painful because tickets get assigned to different countries."

"In my opinion, what could be improved is making the actual costs more predictable. It is very difficult to estimate the cost or the budget you are going to need to run your environment in Azure Cloud. You have to be a specialist to understand how you will be charged, which constantly changes."

"We had issues with the Mobile Service ORM and the Azure SQL Database (cloud version of SQL Server). At times, the queries that are created automatically from the ORM mapping are not very well optimized for this database and that can lead to performance and stability issues. On occasion, the connection manager from the ORM does not handle the database connections very well."

"It's possible that the performance could be improved, but it's not a big issue."

More Microsoft Azure cons

"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."

"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."

"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."

"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."

"Comparatively, this solution is a bit expensive."

"It would be nice to have more built-in suites compared to others. It would enable easier integration."

Pricing and Cost Advice

"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."

"The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive."

"Its price should be optimized so that we can use more features."

"Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources."

"The licensing is pay per usage, so it can be both monthly and yearly."

"It’s necessary to use third party products or to use good self-management economic tools"

"We are on an annual subscription. However, there are other options available."

"I believe that we have a three-year license, and I'm happy with the pricing."

More Microsoft Azure pricing and cost advice

"Comparatively, this solution is a bit expensive."

"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison

Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…

Read full review

Answers from the Community

Avigail Sugarman

Community Manager at PeerSpot (formerly IT Central Station)

Aug 21, 2014

Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree

Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.

2 out of 4 answers

it_user105252

CTO at a healthcare company with 51-200 employees

Aug 20, 2014

I completely agree. Cloud Computing vending is a scale business. And unless you have the $$ Billions to invest in DCs, interconnects, CDN capacity, as well as in continually investing in the OS and Management software infrastructure, you cannot be anything but a vendor that caters to a particular narrow segment. Its a bit like telephony. You aren't going to do very well going up against GE/Sprint, ATT or Southwest Telecom. BUT if you are an EarthLink, you can play in then niche space of those who want a "socially responsible" Telco. About a year ago, both Rackspace and Centurylink were looking for "capital partners" for future growth investment precisely because of these issues. I don't think they ever raised enough $$. I have been saying for about 5 years now that there is room for 4-5 major cloud vendors and they were going to be: Amazon, Google, Microsoft. and then fighting for the last 1-2 slots were IBM, salesFORCE.com, EMC and perhaps Oracle. Oracle seems to have opted not to keep fighting, and EMC is now more focused on delivering services. So you basically have IBM leveraging its corporate DC and mainframe hardware consolidation capabilities and Salesforce is leverging its lead in CRM to get apps built on Force.com But pretty much everyone else is a niche player. The Future is Platform As A Service. NOT "vms" and Rackspace and Dimension Data all were hoping to move from VMs to PaaS but that's a hard move to make.

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it_user8685

Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)

Aug 20, 2014

DISAGREE. VMware is the present and the Future. Be it VMware vCloud and vSphere suites, tough competition for Amazon etc. or be it vCHS. Also, VMware's very own Public IaaS Cloud; vCHS (VMware vCloud Hybrid Service) which will change everything in days to come vis-a-vis Rackspace, IBM's Softlayer etc. Microsoft is not in a competition at all, because it lacks quality compared to the names mentioned above. __Tushar Topale

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Financial Services Firm

11%

Construction Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	141
Midsize Enterprise	54
Large Enterprise	153

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?

IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...

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Which is better - SAP Cloud Platform or Microsoft Azure?

One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...

See all answers

How does Microsoft Azure compare to Google Firebase?

I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...

See all answers

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Comparisons

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Compared 10% of the time

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Oracle Cloud Infrastructure (OCI) vs Microsoft Azure

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Compared 6% of the time

Alibaba Cloud vs Microsoft Azure

Compared 5% of the time

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Xigo Dimension Data vs Rackspace Cloud [EOL]

Compared 19% of the time

Amazon AWS vs Rackspace Cloud [EOL]

Compared 17% of the time

Google Firebase vs Rackspace Cloud [EOL]

Compared 15% of the time

Oracle Visual Builder Cloud Service vs Rackspace Cloud [EOL]

Compared 14% of the time

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Compared 13% of the time

More Rackspace Cloud [EOL] Competitors

Product Reports

Buyer's Guide

Microsoft Azure

June 2026

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Buyer's Guide

Rackspace Cloud [EOL]

June 2026

Download Rackspace Cloud [EOL] product report

Also Known As

Windows Azure, Azure, MS Azure

No data available

Overview

Microsoft Azure is a versatile cloud platform known for its scalability, flexibility, and ease of use, offering comprehensive solutions like virtual machines, identity management, and data storage with robust security measures and global data centers.

Azure provides a straightforward setup with dynamic scaling and seamless integration with existing tools. Its robust security, compliance with privacy laws, and global data center presence make it a trusted choice for enterprises. With features supporting DevOps, IoT, AI/ML, and hybrid cloud environments, Azure facilitates efficient cloud migration and modernization, enhancing operational efficiency.

What are some of the key features of Microsoft Azure?

Scalability: Adjust resources automatically to meet demand.
Flexibility: Support for hybrid cloud setup and smooth integration with existing tools.
Virtual Machines: Extensive support for VMs to run various workloads.
Active Directory: Robust identity and access management services.
Data Storage: Diverse storage options for different data management needs.
Security Measures: Comprehensive security protocols and compliance support.

What benefits and ROI should users consider when evaluating Microsoft Azure?

Cost Efficiency: Managed services that reduce operational costs.
Reliability: High availability with global data center coverage.
Ease of Migration: Facilitates transition from on-premises solutions to the cloud.
Operational Efficiency: User-friendly interface and extensive training resources.

Organizations primarily use Azure for infrastructure services, application hosting, and data management across industries such as finance, healthcare, and retail. Resellers deploy cloud services for clients in private, public, and hybrid clouds, supporting enterprise applications and digital transformation projects.

Microsoft

Rackspace is a listed company that specializes in hybrid cloud environments to support your applications and sites. The environments are based on its open-source operating system OpenStack.Rackspace Cloud caters for the private cloud, public cloud, dedicated servers, or a hybrid of platforms.

Your Rackspace Cloud environment is customizable according to your cloud requirements, and all products work together seamlessly from one portal.

Rackspace Technology

Sample Customers

BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.

3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: July 2026.

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