Amazon AWS vs Rackspace Cloud [EOL] comparison

Why PeerSpot?

Amazon Web Services (AWS) and Rackspace Technology are both solutions in the PaaS Clouds category. Additionally, 93% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Rackspace Technology users who would recommend it.

Amazon AWS

Read 260 Amazon AWS reviews

44,835 Views
17,934 Comparison Views

93% willing to recommend

Rackspace Cloud [EOL]

Read 11 Rackspace Cloud [EOL] reviews

100% willing to recommend

Amazon AWS

Rackspace Cloud [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon AWS and Rackspace Cloud [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds.

To learn more, read our detailed PaaS Clouds Report (Updated: October 2026).

Buyer's Guide

PaaS Clouds

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

260

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)

Rackspace Cloud [EOL]

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Q&A Highlights

Avigail Sugarman

Community Manager at PeerSpot (formerly IT Central Station)

Aug 21, 2014

Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree

Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.

See all answers

Featured Reviews

Manojchekkilla Manojchekkilla

Data Analyst at a tech vendor with 10,001+ employees

Cloud training has boosted my data analytics skills and simplifies building small projects

One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.

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Rajbir Singh

Director - DevOps and Infrastructure at INTIGRAL

There is easy integration with multiple providers and third-party services

It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"So far, so good, it has met every challenge we have provided, it has worked, never failed, we have never experienced any kind of downtime, and we are very happy so far."

"The storage is most valuable. The gateway and documentation are also quite good."

"The technical support is good."

"The solution has very good Lambda functions within AWS."

"The price forecasting and billing dashboard by service, with billing budgets and alerts, have helped us shut down resources that were accruing costs that we no longer needed, saving us money."

"This solution is magnificent."

"The initial setup is straightforward."

"Customers don't need to calculate what their future requirements need to be; they can start using Amazon AWS no matter what the requirements are, and if they increase size it can support them, and by using the solution they can reduce their infrastructure, which helps them reduce the cost of their infrastructure."

More Amazon AWS pros

"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."

"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."

"There is easy integration with multiple providers and third-party services."

"The most valuable feature for us is the support, which is really efficient."

"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."

"Ability to quickly create reliable virtual servers."

"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."

Cons

"We've dealt with technical support in the past and have not been satisfied for the most part. Azure's technical support is much better."

"The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."

"While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice."

"It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."

"The initial setup was very complex."

"The pricing is reasonable but there is always room to be better."

"Some of their well-listed services are not super configurable — at least to the extent that we would like to configure and customize them."

"I'm just bugged by the charges that I'm not really able to manage."

More Amazon AWS cons

"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."

"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."

"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."

"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."

"It would be nice to have more built-in suites compared to others. It would enable easier integration."

"Comparatively, this solution is a bit expensive."

Pricing and Cost Advice

"The cost is on a monthly basis."

"The price for AWS is good."

"It is not the cheapest one, but there is a good ratio between the quality of service and the pricing. Its price is good for me."

"We have a monthly subscription for Amazon AWS."

"The pricing may vary and is often influenced by marketing strategies."

"The pricing is fair."

"AWS is much too expensive compared to current on-premises solution for this type of work."

"I rate the tool's pricing a six to seven out of ten."

More Amazon AWS pricing and cost advice

"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."

"Comparatively, this solution is a bit expensive."

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison

Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…

Read full review

Answers from the Community

Avigail Sugarman

Community Manager at PeerSpot (formerly IT Central Station)

Aug 21, 2014

Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree

Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.

2 out of 4 answers

it_user105252

CTO at a healthcare company with 51-200 employees

Aug 20, 2014

I completely agree. Cloud Computing vending is a scale business. And unless you have the $$ Billions to invest in DCs, interconnects, CDN capacity, as well as in continually investing in the OS and Management software infrastructure, you cannot be anything but a vendor that caters to a particular narrow segment. Its a bit like telephony. You aren't going to do very well going up against GE/Sprint, ATT or Southwest Telecom. BUT if you are an EarthLink, you can play in then niche space of those who want a "socially responsible" Telco. About a year ago, both Rackspace and Centurylink were looking for "capital partners" for future growth investment precisely because of these issues. I don't think they ever raised enough $$. I have been saying for about 5 years now that there is room for 4-5 major cloud vendors and they were going to be: Amazon, Google, Microsoft. and then fighting for the last 1-2 slots were IBM, salesFORCE.com, EMC and perhaps Oracle. Oracle seems to have opted not to keep fighting, and EMC is now more focused on delivering services. So you basically have IBM leveraging its corporate DC and mainframe hardware consolidation capabilities and Salesforce is leverging its lead in CRM to get apps built on Force.com But pretty much everyone else is a niche player. The Future is Platform As A Service. NOT "vms" and Rackspace and Dimension Data all were hoping to move from VMs to PaaS but that's a hard move to make.

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it_user8685

Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)

Aug 20, 2014

DISAGREE. VMware is the present and the Future. Be it VMware vCloud and vSphere suites, tough competition for Amazon etc. or be it vCHS. Also, VMware's very own Public IaaS Cloud; vCHS (VMware vCloud Hybrid Service) which will change everything in days to come vis-a-vis Rackspace, IBM's Softlayer etc. Microsoft is not in a competition at all, because it lacks quality compared to the names mentioned above. __Tushar Topale

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

10%

Construction Company

16%

Outsourcing Company

14%

Financial Services Firm

14%

Healthcare Company

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	131
Midsize Enterprise	48
Large Enterprise	120

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

See all answers

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

See all answers

Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

See all answers

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Comparisons

Akamai Connected Cloud (Linode) vs Amazon AWS

Compared 18% of the time

SAP Business Technology Platform vs Amazon AWS

Compared 7% of the time

Dell ObjectScale vs Amazon AWS

Compared 6% of the time

Microsoft Azure vs Amazon AWS

Compared 4% of the time

Alibaba Cloud vs Amazon AWS

Compared 3% of the time

More Amazon AWS Competitors

Microsoft Azure vs Rackspace Cloud [EOL]

Compared 20% of the time

Oracle Visual Builder Cloud Service vs Rackspace Cloud [EOL]

Compared 14% of the time

Google Firebase vs Rackspace Cloud [EOL]

Compared 13% of the time

Xigo Dimension Data vs Rackspace Cloud [EOL]

Compared 13% of the time

Lumen Symphony vs Rackspace Cloud [EOL]

Compared 10% of the time

More Rackspace Cloud [EOL] Competitors

Product Reports

Buyer's Guide

Amazon AWS

October 2026

Download Amazon AWS product report

Buyer's Guide

Rackspace Cloud [EOL]

October 2026

Download Rackspace Cloud [EOL] product report

Also Known As

Amazon Web Services, AWS

No data available

Overview

Amazon AWS offers cloud services known for ease of use, scalability, and diverse services such as EC2, S3, and Lambda. Its pay-as-you-go pricing and robust security features make it a preferred choice for businesses managing growing demands efficiently.

Amazon AWS provides a comprehensive ecosystem with services like EC2 for computing, S3 for storage, and Lambda for serverless computing. It emphasizes scalability and quick resource provisioning, allowing businesses to handle IT workloads, host websites, and manage analytics seamlessly. AWS integrates a wide range of services, enhancing flexibility and reliability while offering robust security and automated management to streamline operations.

What are the most important features of Amazon AWS?

EC2: Offers scalable computing capacity in the cloud to manage business applications efficiently.
S3: Provides highly secure, durable, and scalable cloud storage solutions for data archiving and backup.
Lambda: Enables running code without provisioning or managing servers, improving application deployment.
Pricing: Employs a pay-as-you-go model, allowing cost-effective resource usage.
Security: Implements comprehensive security protocols to ensure data protection across services.

What benefits should users look for in reviews?

Scalability: Supports business growth by easily scaling resources according to demand.
Integration: Offers seamless integration capabilities with numerous services, enhancing operational flexibility.
Performance: Provides stable and reliable performance for critical IT workloads and applications.
Management: Features automated management tools that reduce overhead and improve deployment efficiency.

Amazon AWS is widely implemented across industries for cloud computing, infrastructure hosting, and data storage. Businesses in finance, healthcare, and technology sectors leverage AWS for running applications, hosting analytics databases, and deploying scalable solutions. By utilizing tools like EC2, S3, and Lambda, they ensure flexibility and security in infrastructure management and data applications, meeting diverse operational needs effectively.

Amazon Web Services (AWS)

Rackspace is a listed company that specializes in hybrid cloud environments to support your applications and sites. The environments are based on its open-source operating system OpenStack.Rackspace Cloud caters for the private cloud, public cloud, dedicated servers, or a hybrid of platforms.

Your Rackspace Cloud environment is customizable according to your cloud requirements, and all products work together seamlessly from one portal.

Rackspace Technology

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: October 2026.

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We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.