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Ping Identity Platform vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (13th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Ping Identity Platform is designed for Authentication Systems and holds a mindshare of 3.6%, up 3.6% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.4% mindshare, up 2.3% since last year.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform3.6%
Microsoft Entra ID8.2%
Cisco Duo5.3%
Other82.9%
Authentication Systems
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.4%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other73.7%
Identity Management (IM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"People use the solution to secure their applications and authenticate particular processes."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution."
"We use the product to run different reports."
"I like PingFederate."
"It offers robust features and customization options that justify the cost."
"The setup process is straightforward."
"It provides basic automatic user administration and role provisioning to save time."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The most valuable feature is the user experience for managing information."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
 

Cons

"PingID would benefit from a better user interface for integration."
"The product's community has certain shortcomings that require improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Sometimes, there are issues with its stability."
"There is room for improvement in the solution, particularly in security."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"It has a long way to go until it is a cloud-based solution."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"The pricing could be better."
"SAP Identity Management can improve risk analysis and authority checks."
"I have encountered issues with the host authentication feature."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
 

Pricing and Cost Advice

"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
Manufacturing Company
15%
Financial Services Firm
8%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: December 2025.
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