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Ping Identity Platform vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (16th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Ping Identity Platform is designed for Authentication Systems and holds a mindshare of 3.2%, down 3.6% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.3% mindshare, down 2.6% since last year.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.2%
Microsoft Entra ID6.6%
Okta Platform4.6%
Other85.6%
Authentication Systems
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.3%
SailPoint Identity Security Cloud10.1%
Microsoft Entra ID7.4%
Other80.2%
Identity Management (IM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"It provides ease of connecting all our devices."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"We use the product to run different reports."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I found most valuable in SAP Identity Management is process automation."
"I find it an excellent tool for data synchronization and cleansing."
"The most valuable feature is the user experience for managing information."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
"It provides basic automatic user administration and role provisioning to save time."
 

Cons

"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Sometimes, there are issues with its stability."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"SAP Identity Management can improve risk analysis and authority checks."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"It needs to have the SSO for the HANA modules that SAP is releasing."
 

Pricing and Cost Advice

"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Manufacturing Company
14%
Energy/Utilities Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: March 2026.
886,576 professionals have used our research since 2012.