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PeopleSoft vs Sapience [EOL] vs Workday comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
it_user801477 - PeerSpot reviewer
Has good Performance Manager, Recruitment manager, Payroll and HR core functionalities
We use the on-prem deployment model. Our primary use case is for document management and for all of the functionalities of HRMS. We are resellers of this solution.  The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this…
Eslam Abo Elnaga - PeerSpot reviewer
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to scale, expand and make bigger."
"A valuable feature is FSCM."
"Flexibility in configuration."
"A valuable feature is HCM."
"The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
"PeopleSoft allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption."
"I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI."
"I like the speed of the processing and how easy it is to use."
"The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."
"Provides flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration."
"I'm happy with the features Workday offers. But in particular, Core HCM is the best."
"What I appreciate best about Workday is the recruiting component."
"It's a fully consolidated system. All the transactions and configuration are co-located in one fully in-memory system, so there is no need to go to different data sources (multiple DBs) to pull data; it’s all in one place."
"The solution is easy to use and provides great flexibility and security."
"Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance."
"The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company."
"We use this solution to manage financials, payroll and recruiting."
 

Cons

"I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
"Scalability is not there in PeopleSoft. Its performance and resilience are also very bad. When you're trying to stretch it, it breaks. It is not resilient. It is also not stable. It is stable as far as data is concerned, but the infrastructure is not stable."
"Areas for improvement include implementing/upgrading tools and documentation. The Oracle support website can be difficult to navigate."
"The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this."
"Agile system configurations to accommodate business dynamics."
"The support is medium quality through the Oracle support portal. It's neither exceptionally good nor particularly bad."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
"My developers want to use more HTML instead of the specialized tool, PeopleTools because, they say, it's better from a user perspective."
"The learning development functionalities has room for improvement."
"They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
"Workday could improve by adding other features, such as messaging to candidates and other recruiting capabilities that other new-age solutions have."
"Workday could give us industry-specific or vertical-specific solutions."
"There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
"Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market."
 

Pricing and Cost Advice

"Check all options before a decision is made."
"It's approximately $3,000,000 to $4,000,000 USD per year."
"The main issue we have with the solution is that it is very expensive."
"The tool is expensive."
"The expenses related to the solution are nominal."
"I would consider this to be an expensive product, but the quality justifies it."
"The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
"There are no additional costs for licensing."
Information not available
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"It is on a yearly basis."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
"I rate the product’s pricing a ten out of ten."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"It has an annual subscription rate, but I'm not sure how it will work."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"The solution is flexible in terms of pricing."
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Top Industries

By visitors reading reviews
Government
10%
University
8%
Manufacturing Company
8%
Comms Service Provider
8%
No data available
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise41
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...
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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

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Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
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AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
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