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Pega Robotic Process Automation vs Robusta RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Robusta RPA
Ranking in Robotic Process Automation (RPA)
68th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Pega Robotic Process Automation is 2.1%, down from 3.1% compared to the previous year. The mindshare of Robusta RPA is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Pega Robotic Process Automation2.1%
Robusta RPA0.3%
Other97.6%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.
Burce Cesur - PeerSpot reviewer
Assistance Mnager at Sistem Global Danışmanlık A.Ş.
A highly scalable product that helps organizations solve problems easily and produces a high return on investment
Sometimes, the initial setup is hard. We don't find the components to solve the exact problem. We need to get some scripts. It can take time. The time taken for deployment depends on the processes. Complex processes take days. Sometimes, we get processes that can be completed within hours. We usually get complex processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"User-friendly, easy to understand and has many features including the ability to track."
"The workflow system is very intuitive."
"I am impressed with the tool's recording feature."
"It helped cut short the release cycle by almost 40% compared to the previous solution.​"
"The most valuable aspect for myself was access to the .net framework."
"The platform's most valuable feature is the ability to perform most tasks reliably. It efficiently integrates with other systems and automates various tasks."
"The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing."
"The product helps us solve problems easily and immediately."
 

Cons

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"Pega Robotic Process Automation can improve the OCR area. They don't have a powerful OCR engine to read documents or files like other tools."
"I would like to see an enhanced auditing feature included."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The orchestration needs to be better."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"The solution must provide more AI services."
 

Pricing and Cost Advice

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"Pega Robotic Process Automation is an expensive solution."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"The licensing cost is too high."
"I would rate the product's pricing a nine out of ten."
"Pega is pretty costly."
"The product is cheap in Turkey."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
14%
Computer Software Company
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership co...
What is your primary use case for Pega Robotic Process Automation?
For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be done by process reengineering; we use it for activities such as process mining to i...
What advice do you have for others considering Pega Robotic Process Automation?
I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer of SAP, Camunda, and others. RPA hasn't been around for more than five to six yea...
Ask a question
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Also Known As

Pega RPA, OpenSpan
No data available
 

Overview

 

Sample Customers

eBay Enterprise, M&I Bank
Information Not Available
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2026.
892,646 professionals have used our research since 2012.