Pega BPM vs Temenos Quantum comparison

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Pega Logo
9,576 views|7,260 comparisons
90% willing to recommend
Temenos Logo
378 views|253 comparisons
81% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and Temenos Quantum based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. Temenos Quantum Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable.""This is a customizable product.""The technical support of Pega BPM is very good.""Can do a lot of things with minimum time and cost.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.""Powerful, full-featured business process management with excellent support""When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

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"It is a single platform that can cater to mobile and web development requirements, making it convenient for businesses looking to transition into the digital space.""With the new VM releases, it is a faster product with more abilities that benefit the user.""The best feature is the Kony Studio, which is the product that is used to develop interfaces.""The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables.""The initial setup of Temenos Quantum was easy.""You can do rapid development across multiple platforms.​""The most valuable feature is usability. You can develop components inside it and reuse them in different parts of your application, wherever needed. You can replicate them. There's also a Quantum Fabric on the back end, which provides a middle layer between your database and the third-party systems you need to integrate. It also provides the integration to handle all sorts of exceptions and timeouts on the Fabric. This makes it easy to troubleshoot errors coming from third-party APIs.""I like the complete, professional social site."

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Cons
"Sometimes when we are patching some data from the database, we are getting added as a timeout.""From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.""The pricing model needs to be improved. Right now, it's too expensive.""Pega should work on redefining their model and creating a demand for their skills.""It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work.""Business specific functionality is needed.""It needs more integration with other platforms.""Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

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"Temenos Quantum is not quite stable yet.""There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications""It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends""They need to improve their tech support's abilities. They do have a good tech support, but it still requires improvement.""We would like to have widgets for graphs and analytics, as well as the integration of machine learning.""When developing our application, we also encountered certain issues related to delays and time-consuming builds.""The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful.""There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "​The price is too high. The annual cost for the Kony license is very high. Every year you have to renew it in order to maintain it​"
  • "This is an expensive solution, and it is the biggest challenge that we face when we present this platform to customers."
  • "The product is expensive. First, they must purchase the product, and then pay an annual renewal fee. The renewal fee depends on the product details and the license term’s length. Clients can buy licenses for five or ten years and pay for them upfront, or they can set up a yearly renewal cycle."
  • "Temenos Quantum is an expensive tool. Taking into consideration my company's use of Temenos Quantum for a bank, the costs attached to the solution ranged from 3,00,000 to 5,00,000 USD for building one application for the bank."
  • "It is expensive solution."
  • More Temenos Quantum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother… more »
    Top Answer:The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a… more »
    Ranking
    Views
    9,576
    Comparisons
    7,260
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Views
    378
    Comparisons
    253
    Reviews
    10
    Average Words per Review
    560
    Rating
    6.8
    Comparisons
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 16% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 7% of the time.
    IBM BPM logo
    Compared 6% of the time.
    Also Known As
    Pegasystems, SmartBPM
    KonyOne, Kony, Kony Quantum
    Learn More
    Pega
    Video Not Available
    Temenos
    Video Not Available
    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Temenos Quantum is a Multiexperience Development Platform (MXDP) that combines ease-of-use and speed of low-code productivity with deep enterprise capabilities for both consumer grade digital experiences across multiple touchpoints and robust backend services for identity, integration, orchestration, business process automation, and business rules management.

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Partners FCU, Banco Bolivariano, PSECU, CFG Bank, Commerce Bank
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company63%
    Financial Services Firm38%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company12%
    Government6%
    Real Estate/Law Firm6%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Pega BPM vs. Temenos Quantum
    March 2024
    Find out what your peers are saying about Pega BPM vs. Temenos Quantum and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Pega BPM is ranked 7th in Rapid Application Development Software with 55 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. Pega BPM is rated 8.2, while Temenos Quantum is rated 7.2. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Temenos Quantum is most compared with OutSystems, ServiceNow, Mendix and Microsoft Azure App Service. See our Pega BPM vs. Temenos Quantum report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.