"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"The most valuable feature is signature-based malware detection."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The solution's integration capabilities are excellent. It's one of the best features."
"The protection from malware is the most important feature. It has some endpoint information about the vehicle of the virus, malware, etc. It is also stable and easy to install, and they also provide good technical support."
"The product so far has been good at protecting us. We haven't faced a breach."
"The patch management module is very important."
"It prevents our users from circumventing security. Everything is password protected so they can't get into it. They can't uninstall it. They can't do anything."
"The most valuable feature is the web filter application control."
"Their remote management (RMM) is very good."
"Panda Security solution has a feature to block any unknown process and that is what is best about it."
"It's very easy to deploy, we don't have any problem or issues. It's most full automatic. It basically takes the assumption that everything is supposed to be a suspect; files, processes, URL accesses, and so on."
"The most valuable feature is Data Loss Prevention (DLP)."
"It can be managed from the cloud."
"Performance is very good."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Able to quarantine any malware."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would like to see integration with Cisco Analytics."
"The Linux installation is performed on the command line and they need a package installer for that operating system."
"It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda."
"It needs improvements in its EDR and its ability to manage all the nodes. I'd like better communication between the console and the nodes, so I don't have to remote into each individual machine that's having an issue with the protection."
"They need to expand their offering of add-ons to enhance capabilities further."
"The only part I really don't use as much is their firewall. It's a bit superfluous. Most people have their own firewall in place, so they don't really need that part portion of the solution."
"Improvements could be made in terms of how the reporting is structured."
"The gap between the two final conclusions is a problem, whether or not a file is known to be malware or is known to be safe."
"Occasionally, we suffer from little bugs that give us the wrong message."
"The cost is very high and it should be lower to be more competitive."
"Lacking analytics and a machine learning technique."
"No built-in vulnerability scanner for management solutions."
"Could include additional features such as an intrusion prevention system."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
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Panda Security Adaptive Defense is ranked 24th in Endpoint Protection for Business (EPP) with 8 reviews while Trend Micro ServerProtect is ranked 25th in Endpoint Protection for Business (EPP) with 6 reviews. Panda Security Adaptive Defense is rated 7.8, while Trend Micro ServerProtect is rated 8.2. The top reviewer of Panda Security Adaptive Defense writes "Managing multiple machines is a pain, but support is top notch". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Realtime intelligent end-to-end detection and protection from malware in a highly versatile product". Panda Security Adaptive Defense is most compared with Microsoft Defender for Endpoint, ESET Endpoint Security, Sophos Intercept X, Kaspersky Endpoint Security for Business and CrowdStrike Falcon, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne, Cortex XDR by Palo Alto Networks and McAfee Endpoint Security. See our Panda Security Adaptive Defense vs. Trend Micro ServerProtect report.
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