Orckestra vs SAP Commerce Cloud vs Shopify comparison

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Orckestra

SAP Commerce Cloud

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Executive Summary

We performed a comparison between Orckestra, SAP Commerce Cloud, and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, SAP and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: April 2025).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of May 2025, in the eCommerce Platforms category, the mindshare of Orckestra is 0.7%, up from 0.2% compared to the previous year. The mindshare of SAP Commerce Cloud is 14.0%, down from 20.2% compared to the previous year. The mindshare of Shopify is 10.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Vignesh Patil

Lead Product Manager at a retailer with 11-50 employees

Though good visibility is offered, the area of customization can be difficult to handle

The features of the product that I found to be the most instrumental in providing customer experience stem from the unified inventory and catalog management. The feature of the product that streamlined our company's order management and fulfillment processes is the order orchestration engine. I would rate the tool's ability to handle peak traffic and scale during any high-demand periods an eight to eight and a half out of ten since I have not had any major problems with the product. The measurable benefit my company has experienced from the use of the product stems from the fact that our organization's e-commerce orders have increased by five times compared to what it was earlier, especially if I consider the inclusion of campaigns. I would ask those who plan to use the solution to map out all their internal workflows and processes and then evaluate what they need, after which they need to look at the solutions with which they can do away, or instead of Orckestra, they could probably go ahead with Shopify. I would say that make sure that you really understand all your architecture and your workflows before settling on a solution. I rate the overall tool a seven out of ten.

Easy to set up, and extremely scalable, but is expensive

Saleem Shar

Managing Consultant at Systems Limited

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Have managed to grow sales quickly but experience challenges with integration and commission

Alex Osmichenko

Chief Executive Officer at IT Monks Agency

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

More SAP Commerce Cloud pros

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"The tool has good performance."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"Shopify is easy to start and has an intuitive onboarding process for customers."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"The most valuable feature is its strong SEO capabilities."

"For the initial setup phase, many online tutorials are available, making the process easy."

"It has a brilliant inventory system to help you manage your store."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

"I would absolutely recommend Shopify to others."

"Shopify can be used without any coding knowledge."

More Shopify pros

Cons

"The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process."

"The WCS management or content management is not that great."

"The stack needs to be improved; they need to start using more new technologies."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The learning curve is high."

"A public cloud solution of this software would open great possibilities."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

More SAP Commerce Cloud cons

"The order processing and saving of the changes for the product should have automatic functioning."

"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"Many of our clients complain because it's costly and not an open-source."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"Shopify users pay a higher commission as they scale."

More Shopify cons

Pricing and Cost Advice

"The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce."

"The price is too high."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is quite high."

"The solution is expensive."

"I don't know the cost, but it can be expensive."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"The tool's pricing depends on how big your online store is."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

What do you like most about Orckestra?

Top Industries

By visitors reading reviews

No data available

Educational Organization

47%

Computer Software Company

Manufacturing Company

Retailer

Educational Organization

49%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution.

What is your experience regarding pricing and costs for Orckestra?

The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce. With Orc...

What needs improvement with Orckestra?

The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's ...

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

What needs improvement with SAP Hybris Commerce?

The learning curve is high.

What is your primary use case for SAP Hybris Commerce?

The solution is used to build e-commerce websites.

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

I find that the pricing is reasonable compared to the features that Shopify offers.

What needs improvement with Shopify?

A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should al...

Salesforce Commerce Cloud vs SAP Commerce Cloud

Comparisons

No data available

Compared 27% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 24% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 12% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 11% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 8% of the time

More SAP Commerce Cloud Competitors

Salesforce Commerce Cloud vs Shopify

Compared 21% of the time

Adobe Commerce vs Shopify

Compared 16% of the time

Oracle ATG vs Shopify

Compared 9% of the time

ZenBasket vs Shopify

Compared 6% of the time

HCL Digital Commerce vs Shopify

Compared 6% of the time

More Shopify Competitors

Product Reports

eCommerce Platforms

Download Orckestra product report

SAP Commerce Cloud

Download SAP Commerce Cloud product report

Download Shopify product report

Also Known As

No data available

SAP Hybris Commerce, Hybris

No data available

Overview

Our dynamic digital landscape has undergone rapid advancements over the last few years and our product was built to respond to, and grow with, this new omni-channel world. The solutions and services we offer our clients are the result of years of research and innovation. We pride ourselves on offering eye-opening and best-in-class technology combinations that will set the new global standard in optimization and customization.

Orckestra

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”