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Paylocity vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Paylocity
Ranking in Benefits Administration
32nd
Ranking in Talent Management
48th
Ranking in Cloud HCM
31st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Benefits Administration
4th
Ranking in Talent Management
6th
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of Paylocity is 0.9%, up from 0.5% compared to the previous year. The mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
Paylocity0.9%
Other94.1%
Cloud HCM
 

Featured Reviews

RP
HR Specialist with 201-500 employees
Has a comprehensive and intuitive knowledge base, and time saving payroll administration features
Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust. At present, I can't send attachments, add hyperlinks to videos, or embed questions in videos. Also, the number of notifications regarding benefits needs to be increased so that new employees get reminders more than once.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company with commissions, bonuses, and distribution, it's great to be able to do that. I can upload multiple things. Also, I can upload different sets of commission lists into the same payroll batch and upload the time card imports and overtime imports if I want to and separate them. I can create multiple batches around an individual or one one set of audit backing, and then I can approve them or leave them open. The way that Paylocity has set up their payroll system is really good and saves us a lot of time. It's very specific and helpful."
"Payroll is reliable."
"UltiPro is far and away the leader in SaaS products, especially when a $1M solution is not appropriate."
"Good solution - still working out the kinks but confident we will get where we need to be!"
"Payroll BI reporting, performance management, and onboarding are valuable features."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"We have not encountered any stability issues."
"I like UKG's integration."
"We are very pleased with the Ultimate partnership!"
 

Cons

"Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could use better reporting with standard reports."
"Advanced benefits administration should include more-complex benefit setups (ex: items dependent on something else)."
"Hard to mention one, but perhaps only the amount of time it takes to reach customer support, but once you're on the phone with someone, they seem to know exactly how to fix things given the right info."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
"Only issues is slow response time when checks have needed to be voided or reissued for payees."
"From an implementation standpoint (not at my current organization), taking the time to truly listen and understand unique complexities that might be outside standard capabilities of the system."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
 

Pricing and Cost Advice

Information not available
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Construction Company
24%
Outsourcing Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

POLYWOOD, University Clinical Healthcare, New England Authentic Eats, Revere Plastics, Stonewall Kitchen, Circuit Transit, Powerhouse Retail, Mountainside Fitness, Crafton Tull, Noble House Hotels & Resorts, Gurley Leep Automotive, Taco Johns
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
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904,973 professionals have used our research since 2012.