OpenText Real User Monitoring and Turbo360 (Formerly Serverless360) compete in the monitoring solutions category. Turbo360 appears to have the upper hand in features while OpenText Real User Monitoring is favored for customer support.
What features are offered by OpenText Real User Monitoring in comparison to Turbo360 (Formerly Serverless360)?OpenText Real User Monitoring offers real-time data insights, detailed transaction tracking, and straightforward deployment. Turbo360 provides extensive integrations, proactive monitoring, and a comprehensive feature set that users find more advantageous.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to Turbo360 (Formerly Serverless360)?OpenText Real User Monitoring needs a more intuitive configuration process, enhanced reporting, and improvements in setup. Turbo360 requires better documentation, a simplified learning curve, and user guidance enhancements.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Turbo360 (Formerly Serverless360)?OpenText Real User Monitoring has a straightforward deployment model with high customer service ratings, although some challenges exist in complex environments. Turbo360 has a more complex deployment but offers good support, with some users noting slow response times.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Turbo360 (Formerly Serverless360)?OpenText Real User Monitoring's setup costs are higher but justified by its monitoring capabilities, offering good ROI. Turbo360's pricing is competitive with quick ROI due to cost-effective features and is perceived to provide better value for money.
| Product | Market Share (%) |
|---|---|
| OpenText Real User Monitoring | 0.6% |
| Turbo360 (Formerly Serverless360) | 0.6% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.
Our Core features:
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