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OpenText Identity Governance vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Governance is 1.5%, up from 0.5% compared to the previous year. The mindshare of SAP Identity Management is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.3%
OpenText Identity Governance1.5%
Other96.2%
Identity Management (IM)
 

Featured Reviews

JoelHercik - PeerSpot reviewer
Account Executive at a tech services company with 11-50 employees
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetIQ Identity Governance helps to prepare audits and to be audit ready every time."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"I like the queries and find the catalog to be comparatively powerful."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"NetIQ Identity Governance has improved the security of my company."
"It automated and completed the user's Life Cycle management (which was manual in many cases), while validation of user's access is being performed for any of his Access Requests."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
"What I found most valuable in SAP Identity Management is process automation."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
 

Cons

"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"Technical support is horrible."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"The initial setup has room for improvement."
"We need more connectors to cloud applications like AWS."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"Some out-of-the-box connectors are still missing. We need more connectors to cloud applications like AWS."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"The standard one is not friendly and very time-consuming for elementary operation."
"SAP Identity Management can improve risk analysis and authority checks."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"I have encountered issues with the host authentication feature."
"SAP Identity Management can improve risk analysis and authority checks."
"I believe they could make a lot of improvements on SAP IDM. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
 

Pricing and Cost Advice

"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
"I give the cost a nine out of ten."
"It's expensive relative to the cloud solutions that are out there."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Construction Company
13%
Real Estate/Law Firm
10%
Educational Organization
8%
Manufacturing Company
7%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Ask a question
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What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

NetIQ Access Governance Suite, Novell Access Governance Suite
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Western & Southern Financial Group
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about OpenText Identity Governance vs. SAP Identity Management and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.