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OpenText Identity Governance vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Governance
Ranking in Identity Management (IM)
26th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Governance is 1.4%, up from 0.5% compared to the previous year. The mindshare of SAP Identity Management is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.1%
OpenText Identity Governance1.4%
Other96.5%
Identity Management (IM)
 

Featured Reviews

GA
IDM Consultant at GCA Consultoria de Informática Ltda
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like the separation of the duties."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"Anytime an IGA solution is implemented effectively, there is a huge return on investment."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"I like the queries and find the catalog to be comparatively powerful."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The setup process is straightforward."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"It provides basic automatic user administration and role provisioning to save time."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
 

Cons

"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"Both products are separate with connectors between each other, which is a disadvantage as they were both developed by the same vendor."
"The product could use more advanced features related to Identity Intelligence."
"Technical support is horrible."
"The initial setup has room for improvement."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"Some out-of-the-box connectors are still missing. We need more connectors to cloud applications like AWS."
"I have encountered issues with the host authentication feature."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"The pricing could be better."
"The product needs better UI customization and the administration console is outdated in this version."
"The standard one is not friendly and very time-consuming for elementary operation."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"I give the cost a nine out of ten."
"It's expensive relative to the cloud solutions that are out there."
"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
10%
Educational Organization
7%
Real Estate/Law Firm
7%
Manufacturing Company
13%
Construction Company
9%
Energy/Utilities Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

NetIQ Access Governance Suite, Novell Access Governance Suite
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Western & Southern Financial Group
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about OpenText Identity Governance vs. SAP Identity Management and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.