We compared VNC Connect and OpenText Exceed TurboX (ETX) based on our user's reviews in several parameters.
Overall, VNC Connect is praised for its ease of use, reliability, and secure remote access capabilities, with positive feedback on customer service and pricing. On the other hand, OpenText Exceed TurboX (ETX) stands out for its strong performance, efficient remote access, user-friendly interface, and reliable stability, with favorable reviews on customer support and pricing. However, both products could benefit from enhancements in performance speed, user interface, and stability.
Features: The valuable features of VNC Connect according to user feedback include ease of use, reliability, and secure remote access. OpenText Exceed TurboX (ETX) is appreciated for strong performance, enhanced remote access efficiency, user-friendly interface, collaboration capabilities, reliable stability, platform compatibility, and customization options.
Pricing and ROI: The setup cost for VNC Connect has been praised by users for its straightforward and hassle-free process. On the other hand, OpenText Exceed TurboX (ETX) also offers a low setup cost, with users appreciating its simplicity., The ROI of VNC Connect has been highly positive, with users reporting reliability, ease of use, increased productivity, cost savings, and security. OpenText Exceed TurboX (ETX) also showed positive ROI, with improved productivity, cost reduction, advanced features, and a user-friendly interface.
Room for Improvement: VNC Connect can benefit from enhancing performance and speed, while also improving the user-friendly interface and mobile compatibility. OpenText Exceed TurboX should focus on improving the user interface, application speed, stability, and reliability to enhance the overall user experience.
Deployment and customer support: Users mentioned spending three months on deployment and an additional week on setup for VNC Connect, while for OpenText Exceed TurboX (ETX), in some cases, the deployment phase took three months and an additional week was needed for setup. However, in both products, deployment and setup also took only a week for some users., Customers generally appreciate the assistance provided by VNC Connect's customer service, finding the team responsive, knowledgeable, and helpful. OpenText Exceed TurboX (ETX) receives high praise for its promptness, efficiency, reliability, and knowledgeable support team. Users commend its proactive communication and willingness to address concerns.
The summary above is based on 1 interviews we conducted recently with VNC Connect and OpenText Exceed TurboX (ETX) users. To access the review's full transcripts, download our report.
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"We occasionally have issues with the graphic software of the interface."
Earn 20 points
OpenText Exceed TurboX is ranked 10th in Remote Access with 2 reviews while VNC Connect is ranked 16th in Remote Access. OpenText Exceed TurboX is rated 8.6, while VNC Connect is rated 9.0. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". OpenText Exceed TurboX is most compared with Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Workstation, whereas VNC Connect is most compared with Apache Guacamole, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Dameware Remote Support, Parallels Access and LogMeIn Rescue.
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