OpenText Data Protector vs Unitrends comparison

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OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Unitrends compete in the data protection category. Users find OpenText Data Protector more affordable, whereas Unitrends is valued for its richer feature set and overall value.

Features: OpenText Data Protector has comprehensive backup, data recovery, and storage replication. Unitrends offers advanced ransomware protection, cloud backup integration, and effortless scalability.

Room for Improvement: OpenText Data Protector needs simplification, performance enhancements, and better user documentation. Unitrends requires a more intuitive configuration, improved reporting, and streamlined monitoring capabilities.

Ease of Deployment and Customer Service: OpenText Data Protector has a complex and time-consuming deployment but good customer service. Unitrends features an easier deployment process with mixed feedback on customer service responsiveness.

Pricing and ROI: OpenText Data Protector has competitive pricing and good user satisfaction with ROI. Unitrends is more expensive but justified by its advanced features and protection measures, offering higher perceived value.

To learn more, read our detailed OpenText Data Protector vs. Unitrends Report (Updated: July 2025).

OpenText Data Protector vs. Unitrends

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Data Protector

Ranking in Backup and Recovery

21st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Unitrends

Ranking in Backup and Recovery

40th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."

"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."

"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."

"The command-line interface is user-friendly and well documented in the reference guide."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

"It is very easy to use and the interaction with various systems is very handy."

More OpenText Data Protector pros

"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."

"It is a quick and easy way to organize my backups and to keep track of them."

"The predictive analytics are great and the reporting is awesome."

"It is fairly stable."

"Backup/archive to multiple locations."

"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."

"Replication to Forever Cloud."

"I really like the reporting options you get for various email reports."

More Unitrends pros

Cons

"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."

"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"OpenText Data Protector is not user-friendly, especially for cloud backup."

"Other tools seem to be easier to use."

More OpenText Data Protector cons

"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."

"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."

"I would like to see more storage options for the free version."

"Network-based storage stability could be improved."

"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"It could be a little more customizable."

More Unitrends cons

Pricing and Cost Advice

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"The licensing cost is too high."

"Our licensing is on a capacity basis."

"The pricing is neither too expensive nor very cheap."

"The product is cheaper than Commvault."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"There is a perpetual license involved in addition to support which needs to be renewed annually."

More OpenText Data Protector pricing and cost advice

"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."

"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."

"With respect to cost, my advice is to get what you need."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."

"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

10%

Performing Arts

Financial Services Firm

Retailer

14%

Manufacturing Company

11%

Educational Organization

10%

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

What is your primary use case for Unitrends?

I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...

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Commvault Cloud vs Unitrends

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Product Reports

Download OpenText Data Protector product report

OpenText Data Protector

August 2025

Download Unitrends product report

July 2025

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

No data available

Overview

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology