OpenText Data Protector vs Unitrends comparison

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OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Unitrends compete in the data protection category. Users find OpenText Data Protector more affordable, whereas Unitrends is valued for its richer feature set and overall value.

Features: OpenText Data Protector has comprehensive backup, data recovery, and storage replication. Unitrends offers advanced ransomware protection, cloud backup integration, and effortless scalability.

Room for Improvement: OpenText Data Protector needs simplification, performance enhancements, and better user documentation. Unitrends requires a more intuitive configuration, improved reporting, and streamlined monitoring capabilities.

Ease of Deployment and Customer Service: OpenText Data Protector has a complex and time-consuming deployment but good customer service. Unitrends features an easier deployment process with mixed feedback on customer service responsiveness.

Pricing and ROI: OpenText Data Protector has competitive pricing and good user satisfaction with ROI. Unitrends is more expensive but justified by its advanced features and protection measures, offering higher perceived value.

To learn more, read our detailed OpenText Data Protector vs. Unitrends Report (Updated: June 2025).

OpenText Data Protector vs. Unitrends

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Data Protector

Ranking in Backup and Recovery

22nd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Unitrends

Ranking in Backup and Recovery

36th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."

"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."

"Deduplication implementation with CAPA is very good."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"The solution is easy to use."

"This solution is quite stable because we have only three users."

"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."

"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."

More OpenText Data Protector pros

"It's not easy to scale it."

"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."

"What I found most valuable in Unitrends is its simple user interface. It also works reliably."

"It is an easy system to use. The support, if needed, is always willing to help."

"It is fairly stable."

"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."

"Backup/archive to multiple locations."

"If you are a large organization, this is a product for you."

More Unitrends pros

Cons

"The technical support was very slow."

"The interface has been the same for many years and needs to be updated"

"Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."

"VMware backup integration and cloud recovery is lacking."

"We faced some certification issues after we upgraded to version 10.2."

"The technical support is poor and should be improved."

"They should design the solution so that it is much easier for deployment and make the UI easy to use."

"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."

More OpenText Data Protector cons

"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

"There's a lot that can be made better. For example, it could be more scalable."

"It could be a little more customizable."

"The solution’s support and onboarding process needs to be improved."

"If the interface could be less complex, it is would be great."

"There are some questions as to how safely they are storing backup data."

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."

More Unitrends cons

Pricing and Cost Advice

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"It is fast, reliable, and its licensing policy is great."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The solution requires paying for a license."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

More OpenText Data Protector pricing and cost advice

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

"Pricing model constantly changes."

"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."

"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."

"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

15%

Financial Services Firm

10%

Government

Computer Software Company

13%

Retailer

11%

Manufacturing Company

10%

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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Product Reports

Download OpenText Data Protector product report

OpenText Data Protector

June 2025

Download Unitrends product report

May 2025

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

No data available

Overview

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology