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OpenText Core Security Awareness Training​ vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core Security Awar...
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
1
Ranking in other categories
Security Awareness Training (17th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

OpenText Core Security Awareness Training​ and Proofpoint Email Protection aren’t in the same category and serve different purposes. OpenText Core Security Awareness Training​ is designed for Security Awareness Training and holds a mindshare of 1.9%, up 1.5% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 18.3% mindshare, down 21.4% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
OpenText Core Security Awareness Training​1.9%
KnowBe411.8%
Riot7.2%
Other79.1%
Security Awareness Training
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection18.3%
Microsoft Defender for Office 36514.8%
Mimecast Advanced Email Security14.6%
Other52.3%
Secure Email Gateway (SEG)
 

Featured Reviews

it_user1584120 - PeerSpot reviewer
Sr. IT Solutions Architect at a computer software company with 11-50 employees
User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations
We used it with one or two of our clients and were not impressed with it, so we stopped using it. We started using an alternative. We had a client who was looking for Security Awareness Training. We were using Weber but the client was not happy with it. We are using a different solution. The ability for customization has limitations. With the different phishing emails and different templates, you weren't really able to change specific things that we had wanted, or make specific changes that we felt comfortable with. When it came to sending it out to our users, it seemed to make it more confusing than it did to actually solving anything. It wasn't as effective as we had originally hoped just based on the content we were able to send out. They may have made some changes but during the time we used it, it just was not effective, and it didn't work with as many of the users as we would have liked.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are several training courses and well-put-together edited videos."
"The GUI works well and it is really well built."
"Proofpoint Email Protection has positively impacted our organization's protection and has maintained security very well."
"The most valuable feature of this solution is that it's a one-stop shop for email protection."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"Proofpoint Email Protection has provided top shelf email protection services and has prevented breaches and loss of data."
"Proofpoint Email Protection has improved operational efficiency, simplifying our internal processes and consolidating what used to be four or five different portals into a single, seamless login experience."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
 

Cons

"The ability for customization has limitations."
"We used it with one or two of our clients and were not impressed with it, so we stopped using it."
"We have seen a reduction in phishing incidents with Proofpoint Email Protection, but not fully; it is not 100%, and there are still cracks within the walls of Proofpoint Email Protection that let this type of email in for various reasons."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"I chose 9 out of 10 because it is based on the customization of exporting logs, and the user experience of the rule-based alerting and the portal is slightly lacking, which is why I deducted that one point."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into two portals for some features."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"There are user interface complexities that require integration with a SOC team, which needs time and training."
 

Pricing and Cost Advice

"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
"The licensing is basically $8/user."
"It is multiple times more expensive, which made it very much less attractive."
"Proofpoint Email Protection has comparable pricing."
"I rate the price of Proofpoint Email Protection a four out of five."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Pink Hat Technology Management
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: August 2026.
908,877 professionals have used our research since 2012.