No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Core Security Awareness Training​ vs Proofpoint Email Protection comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core Security Awar...
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
1
Ranking in other categories
Security Awareness Training (18th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

OpenText Core Security Awareness Training​ and Proofpoint Email Protection aren’t in the same category and serve different purposes. OpenText Core Security Awareness Training​ is designed for Security Awareness Training and holds a mindshare of 2.0%, up 1.4% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 18.0% mindshare, down 20.9% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
OpenText Core Security Awareness Training​2.0%
KnowBe410.9%
Riot7.0%
Other80.1%
Security Awareness Training
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection18.0%
Mimecast Advanced Email Security14.1%
Microsoft Defender for Office 36513.9%
Other54.0%
Secure Email Gateway (SEG)
 

Featured Reviews

it_user1584120 - PeerSpot reviewer
Sr. IT Solutions Architect at a computer software company with 11-50 employees
User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations
We used it with one or two of our clients and were not impressed with it, so we stopped using it. We started using an alternative. We had a client who was looking for Security Awareness Training. We were using Weber but the client was not happy with it. We are using a different solution. The ability for customization has limitations. With the different phishing emails and different templates, you weren't really able to change specific things that we had wanted, or make specific changes that we felt comfortable with. When it came to sending it out to our users, it seemed to make it more confusing than it did to actually solving anything. It wasn't as effective as we had originally hoped just based on the content we were able to send out. They may have made some changes but during the time we used it, it just was not effective, and it didn't work with as many of the users as we would have liked.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The GUI works well and it is really well built."
"There are several training courses and well-put-together edited videos."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email."
"Overall, it is a good product, providing everything in a single dashboard where we can find all the information related to the risks involved within a suspicious email."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"Proofpoint Email Protection is an overall better product with superior AI, and we have seen a reduction of fifty percent in phishing tickets and investigations, and it has stopped phishing attempts where other previous solutions were struggling."
"Proofpoint Email Protection is superior to other third-party applications such as Cisco IronPort or FireEye, as it is really very comfortable to use, easy to operate, easy to manage, easy to take actions, easy to deploy, and easy to migrate."
"From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
 

Cons

"The ability for customization has limitations."
"We used it with one or two of our clients and were not impressed with it, so we stopped using it."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"I have noticed some lagging and issues with the Proofpoint Protection Server, which is not the cloud solution or the Admin Portal solution. It seems to lag quite a lot when we try to work with folders, quarantine folders, or configure anything in there."
"The email DLP portion could be a bit easier."
"Proofpoint Email Protection has a limitation regarding third-party tool integration and SIEM integration."
"There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious."
"Everything with Proofpoint Email Protection has room for improvement in my opinion."
"I feel Proofpoint Email Protection can be improved by providing a better user experience."
"Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam."
 

Pricing and Cost Advice

"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
"Pricing has recently been increased and the cost is a downside"
"It is multiple times more expensive, which made it very much less attractive."
"It is expensive."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Proofpoint is fairly expensive."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
report
Use our free recommendation engine to learn which Security Awareness Training solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Pink Hat Technology Management
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: September 2026.
914,109 professionals have used our research since 2012.