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KnowBe4 vs OpenText Core Security Awareness Training​ comparison

KnowBe4 and OpenText are both solutions in the Security Awareness Training category. KnowBe4 is ranked #1 with an average rating of 9.0, while OpenText is ranked #15. KnowBe4 holds a 27.4% mindshare in SAT, compared to OpenText’s 0.9% mindshare. Additionally, 100% of KnowBe4 users are willing to recommend the solution.
KnowBe4
Read 12 KnowBe4 reviews
  • 1,622 Views
  • 977 Comparison Views
100% willing to recommend
OpenText Core Security Awar...
Read 1 OpenText Core Security Awareness Training​ review
  • 138 Views
  • 61 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText Core Security Awareness Training and KnowBe4 are competing in security awareness training. KnowBe4 is usually preferred for its comprehensive features, despite OpenText having better pricing and support.

Features: OpenText's reporting is intuitive, allowing for customizable training experiences. Additionally, OpenText integrates smoothly with existing systems, offering targeted training modules. KnowBe4 provides a broad range of phishing simulation templates, comprehensive integration capabilities, and a well-rounded ecosystem for security training.

Ease of Deployment and Customer Service: OpenText offers straightforward deployment with responsive customer support, making it accessible for varied organizational needs. KnowBe4 supports intricate deployment requirements, paired with excellent technical support suitable for large enterprises.

Pricing and ROI: OpenText presents a cost-effective approach that yields favorable ROI for smaller entities. KnowBe4, though potentially more expensive, justifies its cost with substantial ROI through extensive features and scalability, appealing to larger investments.

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Buyer's Guide
Security Awareness Training
May 2025
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Helped 858,038 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
OpenText Core Security Awar...
Ranking in Security Awareness Training
15th
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Awareness Training category, the mindshare of KnowBe4 is 27.4%, down from 34.1% compared to the previous year. The mindshare of OpenText Core Security Awareness Training​ is 0.9%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

Brad Mathis - PeerSpot reviewer
Lowers human element risks and has innovative training
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood this is due to Microsoft's constant changes. Any improvements in wizards and documentation are always a good thing!. Additonal areas for improvement could be around the technical training and best practice training areas such as NIST CSF, CISv8, Cyberinsurance, and more. Clearer whitelisting requirements are always appreciated. However, the current levels are significant and appreciated.
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reviewer1584120 - PeerSpot reviewer
User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations
We used it with one or two of our clients and were not impressed with it, so we stopped using it. We started using an alternative. We had a client who was looking for Security Awareness Training. We were using Weber but the client was not happy with it. We are using a different solution. The ability for customization has limitations. With the different phishing emails and different templates, you weren't really able to change specific things that we had wanted, or make specific changes that we felt comfortable with. When it came to sending it out to our users, it seemed to make it more confusing than it did to actually solving anything. It wasn't as effective as we had originally hoped just based on the content we were able to send out. They may have made some changes but during the time we used it, it just was not effective, and it didn't work with as many of the users as we would have liked.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms."
"The solution is very well priced and very affordable."
"KnowBe4's AI integration has enhanced email authenticity."
"The main advantages are the user-friendly UI and its overall ease of use."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"Their support is very quick and informative, deserving a rating of 10."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
More KnowBe4 pros
"The GUI works well and it is really well built."
 

Cons

"This product has a questions and answers section which is in text form. It could be updated to include a video game format where an employee uses the game to answer these scenarios."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient."
"If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses."
"In terms of improvement, we would appreciate having the attachments or more details on the raw messages used in the PhishER site, as sometimes it can be a bit buggy."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"During the last downtime, it caused significant disruption as users couldn't access the system."
More KnowBe4 cons
"The ability for customization has limitations."
 

Pricing and Cost Advice

"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"It's about five dollars a seat per month."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"I rate the product pricing as four out of ten."
"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
7%
Construction Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
See all answers
What is your experience regarding pricing and costs for KnowBe4?
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously mor...
See all answers
What needs improvement with KnowBe4?
It is difficult to identify areas for improvement because this company is developing rapidly, and they are working on AI assistance for creating better knowledge, better learning experiences, and c...
See all answers
Ask a question
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Comparisons

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Compared 13% of the time
Proofpoint Email Protection vs KnowBe4 Logo
Proofpoint Email Protection vs KnowBe4
Compared 12% of the time
Terranova Security vs KnowBe4 Logo
Terranova Security vs KnowBe4
Compared 11% of the time
Proofpoint’s ZenGuide vs KnowBe4 Logo
Proofpoint’s ZenGuide vs KnowBe4
Compared 11% of the time
Sophos Phish Threat vs KnowBe4 Logo
Sophos Phish Threat vs KnowBe4
Compared 6% of the time
More KnowBe4 Competitors
No data available
 

Product Reports

Buyer's Guide
KnowBe4
June 2025
KnowBe4 reportDownload KnowBe4 product report
Buyer's Guide
Security Awareness Training
May 2025
OpenText Core Security Awareness Training​ reportDownload OpenText Core Security Awareness Training​ product report
 

Overview

Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.

KnowBe4

OpenText Core Security Awareness Training provides a comprehensive approach to cybersecurity by delivering effective training modules that enhance the knowledge of business professionals.

It equips organizations with the necessary tools to tackle modern cybersecurity challenges through tailored training programs. By leveraging interactive content and real-world scenarios, OpenText enables employees to recognize and effectively respond to potential threats, ultimately strengthening the security posture.

What are the key features of OpenText Core Security Awareness Training?
  • Interactive Modules: Engaging content that facilitates better learning retention.
  • Real-World Scenarios: Practical examples to enhance threat detection and response skills.
  • Customizable Content: Tailor training modules to fit specific industry requirements.
  • Progress Tracking: Monitor individual and team progress to ensure effective knowledge gain.
What benefits or ROI can users expect when evaluating OpenText Core Security Awareness Training?
  • Improved Security Posture: Enhances the ability to detect and manage threats effectively.
  • Reduced Risk of Breaches: Decreases the likelihood of cyber incidents with educated staff.
  • Compliance Fulfillment: Helps meet regulatory training requirements efficiently.
  • Cost Efficiency: Minimizes potential financial losses due to cyber threats.

In sectors like finance and healthcare, OpenText Core Security Awareness Training is implemented to comply with industry-specific regulations and protect sensitive data through customized modules that address the unique cybersecurity challenges faced in these fields.

OpenText
 

Sample Customers

West Aurora Public School District 129
Pink Hat Technology Management
Buyer's Guide
Security Awareness Training
May 2025
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We monitor all Security Awareness Training reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.