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OpenText Content Manager vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
Sentiment score
7.2
Veritas Enterprise Vault offers high returns, reduced costs, easier management, 40% savings, integration with Microsoft products, and reliable support.
 

Customer Service

Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
Sentiment score
5.8
Veritas Enterprise Vault receives high praise for responsive, reliable support, handling complex issues effectively despite occasional extended communication.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
 

Scalability Issues

Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
Sentiment score
6.3
Veritas Enterprise Vault efficiently manages large archives, praised for scalability but may incur extra costs for storage expansion.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
 

Stability Issues

Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
Sentiment score
7.0
Veritas Enterprise Vault is stable and reliable, with minor issues mainly related to SQL servers and sensitivity during restarts.
 

Room For Improvement

OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
Veritas Enterprise Vault users face difficulties with management, integration, and support, struggling with high costs and complex interfaces.
Veritas NetBackup cannot back up a system state.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Setup Cost

OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
Veritas Enterprise Vault offers competitive pricing at around €100 per user annually, with varied affordability opinions compared to alternatives.
 

Valuable Features

OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
Veritas Enterprise Vault optimizes storage, integrates with Office 365, and enhances email archiving, offering advanced search and compliance features.
The Veritas NetBackup comes with software and hardware, and most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Categories and Ranking

OpenText Content Manager
Ranking in File Archiving
4th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (6th), Document Management Software (1st)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Email Archiving (3rd)
 

Mindshare comparison

As of August 2025, in the File Archiving category, the mindshare of OpenText Content Manager is 4.4%, down from 4.7% compared to the previous year. The mindshare of Veritas Enterprise Vault is 20.0%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Charles Nwaokukwu - PeerSpot reviewer
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.
report
Use our free recommendation engine to learn which File Archiving solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
18%
Financial Services Firm
9%
Computer Software Company
8%
Energy/Utilities Company
6%
Computer Software Company
16%
Financial Services Firm
14%
Educational Organization
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Ove...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Missouri State Courts
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about OpenText Content Manager vs. Veritas Enterprise Vault and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.