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Google Vault vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
4th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
eDiscovery (1st)
Veritas Enterprise Vault
Ranking in Email Archiving
3rd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
File Archiving (2nd)
 

Mindshare comparison

As of June 2025, in the Email Archiving category, the mindshare of Google Vault is 4.7%, down from 10.7% compared to the previous year. The mindshare of Veritas Enterprise Vault is 5.8%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Jayson Martin - PeerSpot reviewer
The data retrieval process is seamless
The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are automatic document and email retention."
"Search feature is valuable for our customers."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"My impression is that the initial setup process is not that difficult."
"Data retention is very valuable to us."
"Google Vault is a solution we can use for the data export of end-users."
"It is a very stable solution...It is a very scalable solution."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Organizations can streamline governance processes and improve compliance by utilizing automated classification to tag and categorize data."
"Veritas Enterprise Vault is an archive solution for email and files."
"The indexing and searching features are the most valuable features of Veritas Enterprise Vault."
"We use the solution to archive emails."
"The archive allows the customers to search any items as far back as five or ten years ago."
"The most valuable feature of Veritas Enterprise Vault is the on-premise recall from your email into Outlook."
"The stability is excellent."
"The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
 

Cons

"Google Vault lacks speed."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"The knowledge base is not as in-depth as it should be."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"It would be nice if Google would let us download the data in different formats."
"Customer service has been a bit lacking."
"Cost is high for Veritas Enterprise Vault."
"One of the big disadvantages is that the product doesn't cover structured data"
"The file-level archiving is very important in Enterprise Vault 12 and this doesn't really exist in early versions."
"The stability could be improved."
"It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault."
"The platform's price could be affordable for small businesses."
"The integration needs to improve."
"The deployment phase is very hard."
 

Pricing and Cost Advice

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The solution is expensive."
"Google Vault comes as part of a package deal for us."
"If you have Google Enterprise, then Google Vault is free to use."
"The pricing is fairly cheap."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"It's an affordable solution"
"There is a license required for this solution and it is typically is paid annually."
"The price for Enterprise Vault is around €100 per user."
"Veritas Enterprise Vault is an expensive solution."
"The pricing is very high."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"Enterprise Vault is a little bit expensive."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Comms Service Provider
6%
University
5%
Educational Organization
30%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What needs improvement with Veritas Enterprise Vault?
It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support cus...
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Google Vault vs. Veritas Enterprise Vault and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.