OpenText Business Process Monitoring vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (45th), Server Monitoring (18th), IT Infrastructure Monitoring (39th)
 

Market share comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the market share of OpenText Business Process Monitoring is 0.1% and it decreased by 49.8% compared to the previous year. The market share of WhatsUp Gold is 0.6% and it increased by 128.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
No other categories found
Network Monitoring Software
2.1%
Server Monitoring
6.3%
 

Featured Reviews

WJ
Aug 23, 2021
Stable with good performance visibility but is a discontinued product
The solution is primarily used for monitoring complex transactions and real user experience modeling The solution is very good at showing users ways to use a user action on a website and to see the performance. The stability has been very good over the years. The product can scale.  The product…
Tom Condo - PeerSpot reviewer
Apr 1, 2024
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"The installation and configuration process are easy."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The documentation is very good."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
 

Cons

"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"We can never achieve or get a good picture of the network topology."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"I might like to see a better interface in the future."
"You have to invest a few days to become an expert in this solution."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

Information not available
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
14%
Financial Services Firm
14%
Wholesaler/Distributor
9%
Computer Software Company
18%
Government
10%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Micro Focus Business Process Monitor?
Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.
How can Micro Focus APM BPM help to identify the root cause of application issues?
Here are some ways that Micro Focus APM (RUM and BPM) can help you identify the root cause of application issues: Real User Monitoring (RUM) collects data from real users as they interact with yo...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but compared to SolarWinds and others in the market, WhatsUp Gold keeps it at a poin...
What needs improvement with WhatsUp Gold?
Importing the maps and being able to customize them could be easier. Our network architect was able to import our maps, but if there was an easier way to customize the maps, that process could be e...
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
No data available
 

Overview

 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about OpenText Business Process Monitoring vs. WhatsUp Gold and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.