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OneSignal vs Sophos Cybersecurity as a Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneSignal
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
9
Ranking in other categories
CRM (18th)
Sophos Cybersecurity as a S...
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
AWS Marketplace (56th)
 

Mindshare comparison

OneSignal and Sophos Cybersecurity as a Service aren’t in the same category and serve different purposes. OneSignal is designed for CRM and holds a mindshare of 0.4%.
Sophos Cybersecurity as a Service, on the other hand, focuses on AWS Marketplace, holds 0.2% mindshare, up 0.1% since last year.
CRM Mindshare Distribution
ProductMindshare (%)
OneSignal0.4%
Microsoft Dynamics CRM2.4%
Salesforce Sales Cloud2.1%
Other95.1%
CRM
AWS Marketplace Mindshare Distribution
ProductMindshare (%)
Sophos Cybersecurity as a Service0.2%
HZWTech Device Studio0.5%
WaitTime Gate Queue0.5%
Other98.8%
AWS Marketplace
 

Featured Reviews

Lowawot Alice - PeerSpot reviewer
Marketing Director at UPS
Targeted push campaigns have increased conversions and are driving more repeat customer purchases
OneSignal has positively impacted my organization by allowing us to reduce our cost of customer acquisition and increase our conversion rate from 40 to 65%. We have also increased our conversion rate to 30%. Additionally, OneSignal has allowed us to grow our number of subscribers organically, driving more website traffic and increasing sales engagement and campaigns from 50% to 65%. Since we are able to send more push notifications to our subscribers on their preferred device, we can reach out to them and they can see what we offer as services, enabling them to subscribe to our platform. This allows us to drive more website traffic, increase sales, enhance sales engagement, and drive more productivity. OneSignal offers the best features, including sending instant notifications without delay, providing all necessary features for testing, being highly cost-effective, handling huge volume efficiently, and providing great customer support.
Vikas-Gupta - PeerSpot reviewer
Director at Eon Networks
Automated threat response has ensured uninterrupted operations and provides clear 24x7 security visibility
One feature which we would like to have in the product is the inventory. For example, if I have the agent installed on each machine and server, why can't we fetch the inventory details from the console? If you look at the competition products such as CrowdStrike, they give clear visibility into what software is installed, what legitimate tools are installed, and what software is not even licensed or may not be secure to install. Those things are reported back to the concerned team, maybe the systems teams, and they can use it brilliantly. Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system. There is a feature which requires running what you call an XG script to fetch those kinds of details. However, it is not on the GUI as other competitor companies are providing. That is the one feature we really miss. In terms of service and support, I don't think there is an issue because it is already a brilliant five-star service support. The visibility feature that I already mentioned is the only primary feature which we are missing. The rest is absolutely fine. I don't think there is anything else which should be there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OneSignal is my main choice for push notifications because I believe it is the best option available."
"OneSignal has positively impacted my organization by reducing CAC by 40%, increasing our conversion rate to 30%, and increasing our retention rate to 43.5%."
"OneSignal has positively impacted my organization with increased sales attributed to it, a higher number of monthly visitors, increased customer loyalty, and it keeps users coming back, supporting customer retention."
"OneSignal has positively impacted my organization by saving a lot of money because it is a very cost-effective push notification tool in the market right now, has reduced our CAC by 40%, and I have also seen an increase in conversion rate with an average retention of 55.5%."
"OneSignal has positively impacted my organization by allowing us to reduce our cost of customer acquisition and increase our conversion rate from 40 to 65%."
"Since we started using OneSignal, we have seen improvement in our organization, as we have been able to reduce the CAC by 40%, increase our conversion rate to 30%, maintain an average retention rate of our customers at 45.5%, and seen it being very cost-effective because it is affordable while increasing user engagement and our brand awareness."
"OneSignal has positively impacted our organization by increasing our conversion rate from 27% to 40% and our retention rate from 43.4% to 55.5%, and it has been a very great tool because OneSignal has allowed us to grow the number of subscribers in a short time organically."
"OneSignal has positively impacted my organization as it has been very easy to use, even for our marketing department, and it has increased our engagement, user engagement, increased our user retention, and increased our brand awareness from 20 to 45%."
"Since the day we started using Sophos Cybersecurity as a Service MDR, there has not been a single incident."
 

Cons

"OneSignal can be improved by making it easier to create more automations and flows."
"OneSignal can be improved by developing features faster per user requirement."
"OneSignal can be improved by addressing the expensive pricing of $309 per month for approximately 100,000 subscribers."
"OneSignal can be improved by making it easier to create more automations and flows."
"OneSignal needs some improvements, such as scheduling to multiple mediums can be a bit difficult."
"OneSignal has a big opportunity to be overused, however."
"OneSignal should develop features a bit faster as per user requirements."
"OneSignal is somewhat expensive, especially when you have a lot of subscribers."
"Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system."
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Top Industries

By visitors reading reviews
Construction Company
44%
Financial Services Firm
9%
Healthcare Company
9%
Comms Service Provider
9%
Construction Company
45%
Comms Service Provider
11%
Insurance Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for OneSignal?
The experience with OneSignal's pricing, setup cost, and licensing is that the price is affordable and the licensing is very cost-effective, making its affordability very high.
What needs improvement with OneSignal?
I am not certain how OneSignal works for SMS messaging as I have not yet tried it, and I would not necessarily recommend it for in-apps especially if they are very rare.
What is your primary use case for OneSignal?
I have been using OneSignal for the past eight years, even in my previous roles. OneSignal is one of the best customer engagement platforms that enables developers, marketers, and product teams to ...
What needs improvement with Sophos Cybersecurity as a Service?
One feature which we would like to have in the product is the inventory. For example, if I have the agent installed on each machine and server, why can't we fetch the inventory details from the con...
What is your primary use case for Sophos Cybersecurity as a Service?
Sophos Cybersecurity as a Service product name is MDR, and we started using it from last year only. It has been one year now.
What advice do you have for others considering Sophos Cybersecurity as a Service?
The enhanced threat hunting and forensics provided by Sophos Cybersecurity as a Service have significantly helped my organization address cyberattacks. Sophos Cybersecurity as a Service takes care ...
 

Overview

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