OneSignal Reviews

OneSignal is a future-ready and enlightening, fast push notification service that we use to send push notifications to our subscribers on their devices. It can instantly send push notifications with text and images to more than 30 different platforms, including web browsers and smartphones. I appreciate it because it offers a plugin for WordPress to quickly collect new subscribers. OneSignal is a SaaS platform that can be easily integrated with HubSpot and Shopify. It can be integrated with Twilio too for SMS and MMS messaging. It can also send notifications to subscribers on Mailchimp, SendGrid, or Mailgun. Overall, it is a very powerful message delivery system that is ready for the future.

OneSignal is developer-friendly, with many options provided from API/SDK, and it provides free services for a reasonable limit. I value it because it can handle multiple platforms, including iOS, which is known to be complicated to set up APNS and many others.

OneSignal has always been reliable and fast while sending to a large audience base. It can send push notifications to all major browsers and devices, making it more reliable and lightning fast. It is very easy to set up and integrate with third-party services. It has a rich API for in-app messaging and offers a free plan for messaging up to 10,000 subscribers.

We use AWS as the cloud provider for our hybrid deployment.

OneSignal did not receive a perfect 10 because we have been using it for many years and are very happy with it. I would recommend it to anyone who wants to build their push subscriber channel. It is a great tool.

OneSignal has positively impacted my organization by allowing us to reduce our cost of customer acquisition and increase our conversion rate from 40 to 65%. We have also increased our conversion rate to 30%. Additionally, OneSignal has allowed us to grow our number of subscribers organically, driving more website traffic and increasing sales engagement and campaigns from 50% to 65%.

Since we are able to send more push notifications to our subscribers on their preferred device, we can reach out to them and they can see what we offer as services, enabling them to subscribe to our platform. This allows us to drive more website traffic, increase sales, enhance sales engagement, and drive more productivity.

OneSignal offers the best features, including sending instant notifications without delay, providing all necessary features for testing, being highly cost-effective, handling huge volume efficiently, and providing great customer support.

OneSignal is somewhat expensive, especially when you have a lot of subscribers.

I wish OneSignal was easier for creating more automations and flows.

OneSignal can be expensive, especially when you have over 100,000 subscribers. For our organization, we are managing it. According to the advantages it offers us, it is more cost-effective and reliable. However, for smaller organizations working under a tight budget, it might be outside their budget.

I have been using OneSignal for four years and several months.

I have not observed any downtime with OneSignal, so it is very stable.

OneSignal is highly scalable and grows with my organization’s needs, being able to handle large data.

OneSignal's customer support is among the best. They are lightning-fast to respond to our queries and are solution-oriented, quick to reach anytime, 24/7.

Positive

We switched to OneSignal from our previous solution, which was Klaviyo, because I believe OneSignal is one of the best tools available.

I have seen a return on investment with OneSignal, as it has allowed us to grow our number of subscribers organically in a very short time. We are able to send our news and offers instantly to our clients and subscribers, which drives more traffic to our website and increases our sales engagement and sales campaigns.

Before choosing OneSignal, I evaluated other options such as CleverTap. We switched from Twilio and CleverTap because OneSignal comes with a free plan and easy integration, unlike CleverTap, which has a starting price of $200 per month and a difficult integration process. We selected OneSignal instead of CleverTap or Twilio.

My advice to others looking into using OneSignal is that it is one of the best options when it comes to push notifications. The platform is top-notch for push notifications, the pricing model is fair, and the customer support is unparalleled.

We have seen direct purchases and conversion on new offers since we started using OneSignal, and it does a great job of driving traffic to off-site locations, such as YouTube as for new videos. We are very satisfied with this tool, as it has improved our sales and marketing strategies. I rate OneSignal a 9 out of 10.

My main use case for OneSignal is for our mobile apps department, and it is a solution to manage our push notifications. Our application is developer-friendly, and many actions are provided by APIs through SDK, plus it provides a free service for a reasonable limit. OneSignal is able to handle multiple platforms, including iOS, which we know is complicated to set up APNS, and many more.

We also use OneSignal across our organization for push notifications on our website and mobile apps. For many years, we have used OneSignal to manage our push automations and push campaigns. I am very happy with the platform, how it works, and their pricing model is fair. Currently, we have around 250,000 push subscribers, and our campaigns perform great with OneSignal.

The best features OneSignal offers are push notifications, automations, and push campaigns, as it can send push notifications to all major browsers and devices. It is very fast and lightning-quick. It is very easy to set up and integrate with other third-party tools. It has a rich API for in-app messaging.

The automation and API features of OneSignal have helped my team, as it has REST API endpoints to support any technical stack integration, making it easy to streamline workflows.

There is also an intuitive user interface, in-app messaging, and segmentation in OneSignal. The capability enables businesses to deliver personalized messages to their audience effectively through the segmentation feature, and the in-app messaging enhances user engagement by providing visually appealing and interactive content within the mobile experience.

OneSignal has positively impacted my organization as it has been very easy to use, even for our marketing department. They find it very easy to use, and it has increased our engagement, user engagement, increased our user retention, and increased our brand awareness from 20 to 45%.

OneSignal can be improved as it is still in development, and it takes longer to create or fulfill certain features.

I would like to add that the user interface of OneSignal could be improved slightly, and the support could be more proactive.

Furthermore, I believe the in-app messaging should be improved.

OneSignal needs some improvements, such as scheduling to multiple mediums can be a bit difficult. For instance, we have to do separate notifications for our app and website, which is confusing and tiresome.

I have been using OneSignal for the last six years.

OneSignal is stable, as I have not noticed any downtime, so it is very stable.

OneSignal's scalability is highly scalable, as it grows with my organization's needs.

I have dealt with OneSignal's customer support on four to five instances over the years, and my issues were always resolved within a matter of a few business days, so they were great and responsive.

I previously used Mailchimp and ActiveCampaign as different solutions.

I have seen a return on investment as we have seen direct purchase conversions on new offers, and it does a great job of driving traffic to off-site locations such as YouTube and Instagram for new videos.

My experience with pricing, setup cost, and licensing is that the licensing is very affordable, and the price is very cost-effective.

Before choosing OneSignal, I evaluated other options such as Dropbox Business, Workplace by Facebook, and Shopify Plus.

My advice to others looking into using OneSignal is that it is a free push notification service that has great customer support and is very cost-effective. It values your money, so it is a great value for money and an added advantage, especially for the marketing department.

OneSignal is good when you need a one-stop solution for push notifications on your multiple platform apps. If you are developing your apps in Android, iOS, web, web view, and your back-end infrastructure that has push notifications for each app, it would be so complicated. OneSignal is the best solution. You just need to configure your apps and your settings from Firebase or APNS, and you are already ready to go.

I switched from Mailchimp and ActiveCampaign to OneSignal because it is a great tool. It is very cost-effective, easy to use, and has great customer support.

OneSignal is deployed in my organization as a hybrid solution. For our hybrid deployment, we use AWS as the cloud provider. I purchased OneSignal through the AWS Marketplace.

OneSignal helps us to keep our content engaging, which is a great way to build an organic audience in a world that relies on social media traffic to fuel web traffic, hence increasing our sales, engagement, and marketing. I can tell you that we measured the increase in conversion rate through the customers coming back after they receive our services, and that is how we gauge the retention rate.

I give this product a rating of 9 out of 10.

OneSignal has been a very cost-effective way for me to have a direct connection with our user base. I have used OneSignal to send push notifications via our website as well as through our mobile apps. The marketing department especially utilizes it to push critical messages that our organization cares about.

The notification allows us to generate significant traffic at an extra affordable rate compared to some of the other alternatives.

A specific example of a campaign that stands out to me using OneSignal is how it is very effective for getting push messages out on a new contact, special offers, and anything that someone visiting our website will generally be interested in.

OneSignal is one of the best and only free push notification services on the market.

OneSignal offers excellent features including push notifications, integration, easy installation, and easy scheduling. It connects with WordPress for hands-off notification and provides a simple user interface for composing messages.

Out of those features, the segmentation feature makes the biggest difference for my team, as it is very effective in allowing easy targeting based on various criteria such as geographical area, engagement levels, and specific transactions. This capability enables our business to deliver personalized messages to our audience effectively. Additionally, the efficient push notifications are highly configurable and provide real-time delivery, ensuring timely communication and offering valuable metrics for tracking performance.

I also love the in-app messaging feature, as it enhances user engagement by providing visually appealing and interactive content within the mobile app experience.

OneSignal has positively impacted my organization by increasing user engagement, increasing user retention, and increasing brand awareness by approximately 60 to 70 percent.

OneSignal can be improved by developing features faster per user requirement. An inbuilt and easy-to-use segmentation should also be included, and existing users should receive access to a free freemium model for new features.

Regarding needed improvements, I can say that the integration and reporting have been seamless, and I have had no problems with those aspects.

I have been using OneSignal for approximately three to four years.

OneSignal is indeed stable. I have not noticed any downtime, and it has performed well so far.

OneSignal's scalability is great, as it is very scalable and can handle my organization's growth.

I find OneSignal's customer support to be very proactive and helpful.

Before OneSignal, I previously used Google Ads.

I have seen a return on investment with OneSignal being highly cost-effective for our overall marketing, as it has reduced our cost of customer acquisition and increased our conversion rate.

OneSignal has reduced the customer acquisition cost by 40 percent and increased the conversion rate to 27 percent. We now have an average customer retention rate of 50 percent.

OneSignal is one of the most cost-effective tools available and is very affordable in terms of pricing, setup cost, and licensing.

Before choosing OneSignal, I evaluated other options such as Atlassian Jira and Facebook Business Manager.

OneSignal provides fast push notifications that enhance marketing strategies. It is very easy to set up and integrate with third-party services, and it is rich in API for app messaging. It comes with a free plan and easy integration, making it an excellent tool to use. I would rate this product an 8 out of 10.

I have been using OneSignal for the past eight years, even in my previous roles.

OneSignal is one of the best customer engagement platforms that enables developers, marketers, and product teams to engage and retain customers through email, mobile push, web push, SMS, in-app messages, and endless other channels via webhooks. I typically use it for my day-to-day work to empower cross-channel communication via transactional and marketing messages.

OneSignal is a wonderful solution for that; after our initial demonstration and integrations, we realized we could use it for much more, so we started using it for their in-app messaging functions, as well as doing some A/B testing on user communication.

In my opinion, the best features that OneSignal offers include the ability to send instant notifications without any delay, providing all necessary features for testing, being a highly cost-effective alternative, being a great system to handle huge volumes, and having great customer support.

OneSignal has been high uptime, reliability, and high performance always, so I have never had issues with scale or performance.

OneSignal can send push notifications to all major browsers and devices, and it is very easy to set up and integrate with third-party services. Overall, this tool has helped us reduce our cost of customer acquisition and increased our conversion rate using it.

OneSignal has positively impacted our organization by increasing our conversion rate from 27% to 40% and our retention rate from 43.4% to 55.5%, and it has been a very great tool because OneSignal has allowed us to grow the number of subscribers in a short time organically.

The workflow in OneSignal helped boost those conversion and retention rates.

I am not certain how OneSignal works for SMS messaging as I have not yet tried it, and I would not necessarily recommend it for in-apps especially if they are very rare.

I have been working in my current field for the past seven years and six months.

OneSignal is very stable; I have not experienced any lagging or slow performance.

OneSignal's scalability is very good because it can scale according to any size of organization.

The customer support for OneSignal is very responsive and helpful.

I previously used Firebase.

OneSignal can send push notifications to all major browsers and devices, and it is very easy to set up and integrate with third-party services.

Our company has a business relationship with OneSignal in that we are customers.

I have seen a return on investment with OneSignal as it is very cost-effective, targets the market well, and is easy to maintain.

The experience with OneSignal's pricing, setup cost, and licensing is that the price is affordable and the licensing is very cost-effective, making its affordability very high.

Before choosing OneSignal, I evaluated other options like Cloudflare and Linode.

I rate OneSignal nine out of ten.

I gave it a nine because I believe OneSignal is the best option when it comes to push notifications; their platform is top-notch for push notifications, their pricing model is fair, and their customer support is great, which holds it back from a 10.

My advice to others looking into using OneSignal is to highly recommend it because OneSignal is good when you need a one-stop solution for push notifications on your multiple platform apps.

OneSignal should be reliable for data privacy.

OneSignal is deployed in my organization on a public cloud and hybrid cloud.

I gave this review a rating of 9 out of 10.

In my organization, we need to send push notifications to our users on our mobile applications, and OneSignal is a wonderful solution for that. After our initial demo and integrations, we realized we could use it for much more, so we started using it for their in-app messaging functions as well as conducting some A/B testing on user communication.

We needed a robust system to send multiple notifications at a time, and we use OneSignal on a daily basis to send over 50 push notifications a day, 365 days a year without any issue and cater to all the countries around the globe in all major languages. OneSignal is highly cost-effective for our overall marketing and is playing a major role in bringing users to our website. It is also a feature-loaded tool with user segmentation, A/B testing of push notifications, intelligent delivery, and many more capabilities.

We have been able to drive more website traffic and increase our sales campaigns, as we are able to send our news and offers easily and instantly to our new subscribers or old clients, and OneSignal has allowed us to grow in numbers of subscribers in a short time, organically.

OneSignal is ideal when you need a one-stop solution for push notifications or notifications on your multi-platform apps. If you are developing your apps in Android, iOS, web, web view, and other platforms, and your backend infrastructure has push notification for each app, it will be so complicated. OneSignal is the best solution, as you just need to configure your apps and your settings from maybe Firebase and APNs, and you are ready to go.

OneSignal has helped us to optimize our efforts greatly, reduced our cost of customer acquisition, and increased our conversion rate using it.

The best features OneSignal offers include sending instant notifications without any delay, providing all necessary features for testing and A/B tests, being highly cost-effective, having a great system to handle huge volumes, great customer support, and also in-app messaging and push notifications.

When we had an issue with our app messaging, especially when using OneSignal, as it was not functioning well on our mobile phones, we needed quick intervention. We wanted a quick resolution on a certain feature, and when we reached out to customer support, they were very proactive, responsive, and solution-oriented.

I wish for the ability to test dynamic content, email deliverability reporting, triggered drip sequences, and the WYSIWYG email editor would also be a great feature. OneSignal should develop features a bit faster as per user requirements, and old users should get a freemium model for new features. Additionally, setting it up sometimes is a hassle, and more design choices for in-apps would be greatly appreciated.

The customer support has been very responsive, proactive, and solution-oriented. OneSignal's customer support has been great and unparalleled, and I would rate it a nine out of ten.

Positive

I previously used CleverTap, and the reason why I switched from CleverTap to OneSignal is because OneSignal comes with a free plan and easy integration, unlike CleverTap which has a starting price of $200 per month, which is quite expensive, and a difficult integration process.

Since we started using OneSignal, we have seen improvement in our organization, as we have been able to reduce the CAC by 40%, increase our conversion rate to 30%, maintain an average retention rate of our customers at 45.5%, and seen it being very cost-effective because it is affordable while increasing user engagement and our brand awareness.

The pricing is very cost-effective because this tool is affordable compared to other alternatives such as CleverTap, and this tool has been very cost-effective.

Before choosing OneSignal, I evaluated Twilio and Flutter by Google.

OneSignal is deployed in my organization using a hybrid approach. OneSignal is best suited for news and media publishing websites, as media agencies can quickly broadcast their news by sending notifications to their subscribers; overall, it is not suitable for corporate business where there is no frequent news and updates, and most of the communication relies on emails. I rate OneSignal a nine out of ten.

OneSignal is my main choice for push notifications because I believe it is the best option available. The platform is top-notch for push notifications, offers a fair pricing model, and provides excellent customer support. We have been using OneSignal for many years and are very satisfied. I would strongly recommend it to anyone who wants to build their push subscriber channel.

A specific example of how I use OneSignal at work involves organizing push notifications across our website and mobile apps. For years, we have used OneSignal to manage our push automations and push campaigns. We are very happy with how the platform works, and their pricing model is fair. Currently, we have approximately 4,000 to 5,000 push subscribers, and our campaigns perform exceptionally well with OneSignal.

Day-to-day, I appreciate that OneSignal can send push notifications to all major browsers and devices, which allows us to reach our customers easily.

The best features OneSignal offers include lightning-fast performance, very easy setup and integration with third-party services, a rich API for in-app messaging, and a free plan for messaging up to 10,000 subscribers. I love the push notifications, automation, and push campaigns features.

All the features I have mentioned are great and robust, and they help elevate our marketing campaigns through effective push notifications.

OneSignal also has multi-platform support, is very well-documented, and is developer-friendly.

OneSignal has positively impacted our organization by allowing us to grow the number of subscribers in a short time organically. We are able to send our news and offers easily and instantly. We have become able to drive more website traffic and increase our sales engagement and campaigns easily.

Regarding the increase in website traffic and sales engagement, we have been able to reach more customers than with our previous tool. More than 60% of customers have been reached over the past years when we compare it to our previous tool, CleverTap. It is also very cost-effective, targets our market effectively, and is easy to maintain.

OneSignal can be improved by addressing the expensive pricing of $309 per month for approximately 100,000 subscribers. SaaS platforms present concerns regarding data privacy and reliability with respect to data protection. I also wish it were easier to create more automation flows.

An interactive dashboard is needed for improvements.

I am uncertain whether OneSignal needs other improvements around analytics or reporting.

I have been using OneSignal for about four years.

OneSignal is very stable with no downtime or lagging experience. Performance has been excellent.

OneSignal is very scalable and grows with my organization's needs.

Their customer support has been excellent, as they are able to assist with any problem that arises and respond in a very timely manner.

I would rate the customer support a nine out of ten.

Positive

I previously used a different solution called CleverTap.

I decided to switch from CleverTap to OneSignal because OneSignal has the most engaging and responsive customer support. It is very easy to use for both us and our clients.

Based on my experience, the pricing, setup cost, and licensing are very effective. Setting it up is straightforward and easy, especially due to the intuitive user interface, which is easy to customize and navigate for new users.

I purchased OneSignal through the AWS Marketplace.

We have seen a return on investment.

I can share that we have seen direct purchase conversions on new offers. It does an excellent job of driving traffic to off-site locations such as YouTube for new videos.

Based on my experience, the pricing, setup cost, and licensing are very effective.

Before choosing OneSignal, I evaluated other options such as Dropbox Business and Mailchimp.

OneSignal is fantastic for getting push messages out on new content, special offers, and anything that someone visiting your website would generally be interested in. It keeps your contacts engaged, which is a great way to build an organic audience in a world that relies on social media traffic to fuel web traffic. OneSignal has the potential to be overused.

OneSignal is very easy to use and has top-notch customer support, making it a cost-effective way to have a direct connection with your user base. I would rate this product an eight out of ten.

OneSignal is fantastic for getting push messages out on new contacts, especially when launching new products, special offers, and anything that someone visiting our website would generally be interested in. Keeping our contacts engaged is a great way to build an organic audience in a world that relies on social media traffic to fuel web traffic. OneSignal has a big opportunity to be overused, however.

OneSignal is perfect for what we do. It is easy to use, and the customer support is very easy to reach. We use it on our magazine also. We send more than 100,000 notifications daily and it performs well.

This tool has really been helpful, especially for push notifications to segmented users. We are able to send discounts to different segments of users, such as 20% to inactive users, 10% to active users, and 5% to engaged users. This action promotes recovering and improving the use of our app. We can also schedule all messages for one or two weeks, which has saved us a lot of time and money since only one person manages the scheduling. With in-app messaging, we can achieve a return on investment, particularly when making sales for a limited time, and the combination of these three examples can improve retention and provide a great ROI.

OneSignal is perfect for push notifications, in-app messaging, and general communication with our users in our app. If you have a developer team, they will need to implement it once, and after that, the platform offers more advantages and is free until you reach a significant number of users. OneSignal may not be suitable if you do not have a technology team that can implement it into your application.

The best features OneSignal offers in my experience include the ability to track reach, click, and other stats. It integrates well with WordPress, can segment an audience, can send manual push notifications, and is easy to use. Additionally, you can send automatic notifications and schedule them, and it is also easy to install.

I find all of these features very useful as they help us to reach out to a larger number of our audience and elevate our marketing strategy. The interface is very user-friendly and easy to customize to fit organizational needs.

OneSignal has positively impacted my organization with increased sales attributed to it, a higher number of monthly visitors, increased customer loyalty, and it keeps users coming back, supporting customer retention. It brings us additional traffic and helps us promote our products to our audience whenever I want. It is readily available.

I wish to improve the mobile app, especially for those working remotely or on the go, making it better for them. There are also improvements needed in delivery ability and concerns about data storage.

Scheduling to multiple mediums can be difficult. For instance, we have to do separate notifications for the app and website, which is time-consuming.

I have been using OneSignal for the past five years.

In my experience, OneSignal is very stable, with no downtime or lagging, and I have noticed no issues.

OneSignal is very scalable and can handle my organization's growth easily.

The customer support is very responsive and quick to respond to our queries, being solution-oriented.

Positive

I previously used Firebase before switching to OneSignal.

My experience with pricing, setup cost, and licensing shows that the cost is very effective compared to other mediums, with straightforward and easy setup.

If you have a developer team, they will need to implement it once, and after that, the platform offers more advantages and is free until you reach a significant number of users. OneSignal may not be suitable if you do not have a technology team that can implement it into your application.

With in-app messaging, we can achieve a return on investment, particularly when making sales for a limited time, and the combination of these three examples can improve retention and provide a great ROI.

My experience with pricing, setup cost, and licensing shows that the cost is very effective compared to other mediums, with straightforward and easy setup.

Before choosing OneSignal, I evaluated ClickSend and ActiveCampaign.

OneSignal was free until we reached 130,000 users, and even then, the amount charged is very low and affordable.

I rate OneSignal nine out of ten because it is fantastic for getting push messages out on new content, special offers, and anything that someone visiting our website will generally be interested in. It has helped us to increase our marketing strategies, and we have seen a lot of productivity growth in my organization.

My company is a customer of this vendor and has no other business relationship beyond that.

OneSignal is a highly cost-effective and reliable push notification service in our organization. We needed a robust system to send multiple notifications at a time. We have been using OneSignal on a daily basis for about 5 years now to send over 50 push notifications a day without any issues, and it caters to all the countries around the globe in all major languages.

It's a tough task maintaining the attention of subscribers and bringing them back in a cost-effective way. OneSignal is highly cost-effective for our overall marketing. It is bringing users to our websites, which is a great thing.

I can send instant notifications without any delay. It provides all the necessary features for testing. It is highly cost-effective and has great customer service and support.

I would appreciate a faster and easier way to create more automations and flows.

I have been using it for 5 years.

We previously used the Ping Identity Platform. OneSignal is much more robust and user-friendly, free to use, and integrates with many more services. It offers easy localization of the push, and A/B tests and templates work great.

OneSignal is a very cost-effective and highly affordable tool.

We considered Slack and WordPress.

It is a great tool for users who don't need comprehensive setups to send push notifications. It took just 5 minutes to get everything integrated and up and running.

We needed to send push notifications to our mobile applications, and OneSignal is a wonderful solution for that. After our initial demonstration and integrations, we realized we could use it for much more, so we started using it for in-app messaging functions, as well as doing some A/B testing on user communications.

We needed a robust system to send multiple notifications at a time, and we use OneSignal on a daily basis to send over 40 push notifications a day and 365 days a year without any issues and cater to all countries around the globe in all major languages.

A/B testing, push notifications, and in-app messaging are the best features OneSignal offers. They are very robust, and the segmentation feature along with efficient push notifications are all great.

I appreciate the segmentation features for their efficiency in allowing us to easily target based on various criteria such as geographical area, engagement level, and specific transactions. This capability enables our business to deliver personalized messages to our audience effectively.

I also value the intuitive and user-friendly interface of OneSignal, which makes it very easy to use for non-technical users, and technical users find it very easy to navigate, making the learning curve very smooth.

OneSignal has positively impacted our organization by increasing user engagement, increasing user retention, and increasing our brand awareness.

I would appreciate more design choices for in-apps, and I also think that more analytics would be beneficial.

I think OneSignal should have in-built and easy-to-use segmentation. If OneSignal develops in-built and easy-to-use segmentation, I would rate it a 10 out of 10.

I have been using OneSignal for about eight years, even in my previous organization.

In my experience, I have not experienced prolonged downtime with OneSignal.

OneSignal's scalability grows with the needs of my organization, so it is very scalable and expands with the growth of my organization and needs.

For the few times that I have had to reach out to OneSignal's customer support, they have been very proactive and responsive.

OneSignal has been an all-around better platform for our needs.

I believe OneSignal is the best option when it comes to push notifications. Their platform is top-notch for push notifications, their pricing model is fair, and their customer support is great. We have been using it for quite many years and are very happy, and I would recommend it to anyone who wants to build their push subscriber channel.

My team has been using OneSignal as a trial a few months ago.

We are trying OneSignal because we have some education programs with one of our partners, so we were thinking about maintaining a mail list. When we have new content created, we automatically send information to them. That's where we were trying to explore such products in the market, and this is when we met OneSignal.

Whenever we create something, we build a notification pipeline, and for a registered email list, we can send the message to them.

I tried the email list features of OneSignal; that was the thing that attracted us.

We were trying to trigger the automated message to the user's email by some integration with OneSignal. For example, in our education campaign, when the user submits a survey after they finish a course, we would expect that some message would automatically be triggered and sent to their email.

We were trying a few solutions in the market to see which one would assist us, and this is a very useful feature. Especially, the email content and template are supposed to be managed by the product designer rather than the engineers. We want to reduce the work effort for their integration effort.

If we adapt to it, this is definitely a very useful tool because we can save at least two to three weeks of engineer effort in designing such features, such as the automated email. It also provides the dashboard for the product owners to design the message templates. That would be super helpful.

For the product itself, I would say it's well-structured, but eventually, we didn't go for it because the engineering team suggested that we can use AI to automatically create such features. Even as a product designer, I was not too much engaged in that process anymore because they used an AI-generated message to send to the mail list, and the feature was also assisted. So that's why eventually we went with in-house solutions rather than adopting OneSignal.

To be honest, our company would not consider using a third party for this feature anymore. But when it specifically comes to OneSignal, I would suggest adding some AI-assisted message generation features. I'm not sure if recently they have such features or not. The point is that we don't want to always stick with static messages sent to different users. We are expecting that sometimes, if you want to engage users more, the message sent to a specific user would be hooked up with the context of their history, their condition, their profile, and highly dynamic and optimized by their personal information. All these things can be assembled together, possibly assisted by AI, to make it even better and more vivid.

Because I haven't found any special features from this platform, as there are other similar platforms online for such features. The gap from making it even better is what I just mentioned. Maybe we can have an AI-drafted message to adapt more to the user's specific case rather than a general message.

I haven't found any AI-related features from this platform, but maybe I'm wrong and they added it recently; however, I didn't find it.

I've been working as a Product Owner and UI Designer for almost ten years.

When I was using OneSignal, I didn't find any problem. But I have no idea about the situation when scaling it out, because when we were using it, we were in the POC phase. I can't comment on scale-out situations.

During the POC, if there's not too much concurrency, I would say the service itself is stable. But I can't comment on the case of scaling out.

When I was using OneSignal, I didn't find any problem. But I have no idea about the situation when scaling it out, because when we were using it, we were in the POC phase. I can't comment on scale-out situations.

During the POC, if there's not too much concurrency, I would say the service itself is stable. But I can't comment on the case of scaling out.

I haven't had the experience of contacting OneSignal's support team. We were just reading the documents as engineers.

Our engineering team was trying to directly use AWS SNS service to build a solution by themselves.

As I mentioned, AWS SNS was the previous solution we considered.

If your organization does not have a quick solution for managing a mail list or push notifications, this service is definitely worth a try. It can save you engineering effort. I would rate this product a seven out of ten.