We performed a comparison between OneLogin by One Identity and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simplicity is the most valuable part of OneLogin."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution's ability to save and manage of all my passwords is great."
"It's super useful to have a single pane of glass when it comes to access management."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"Documentation."
"The solution allows the user to search logs based on a specific time."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"having a RESTful implementation instead of RPC would have been more desirable."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"More off-hour support."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
OneLogin by One Identity is ranked 7th in Access Management with 16 reviews while UserLock is ranked 20th in Access Management. OneLogin by One Identity is rated 8.6, while UserLock is rated 10.0. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and AlertEnterprise Enterprise Guardian. See our OneLogin by One Identity vs. UserLock report.
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