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OneLogin by One Identity vs UserLock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin by One Identity
Ranking in Access Management
4th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Single Sign-On (SSO) (3rd), User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd)
UserLock
Ranking in Access Management
34th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of OneLogin by One Identity is 4.1%, up from 2.0% compared to the previous year. The mindshare of UserLock is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
OneLogin by One Identity4.1%
UserLock1.1%
Other94.8%
Access Management
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's ability to save and manage of all my passwords is great."
"OneLogin is efficient."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method."
"Overall it has resulted in a highly productive IT services organization."
"Overall, it not only strengthens security but also simplifies the access management process, making daily operations more efficient and manageable."
"My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly."
"Greatly improved our password security and policies surrounding them."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
 

Cons

"One challenge is that some advanced integration and configuration settings can become complex, especially in large enterprise environments with multiple applications and custom authentication requirements."
"Based on my experience, I would recommend OneLogin for its simplicity and easier administration for small organizations, but I would not recommend it for organizations seeking more feature-oriented and deeper IAM capabilities."
"I think one area for improvement would be more granular reporting, such as custom dashboards or more detailed audit logs."
"However, OneLogin does not have the ability to set a custom timeout on rotating security codes."
"During the last three months, there's been a couple of pretty big outages that have affected my user base pretty heavily. I had pretty much a dead workforce for a day, which is pretty significant."
"I occasionally face some connectivity outages and glitches with OneLogin, which sometimes delay the login process when I am trying to access my data from various applications."
"However there have been times where reaching a technical support resource during US Business hours is difficult."
"Customer support is also good, but it is slow."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"Surprisingly expensive given the price of on-premise solutions."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The price of the licensing is fine."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
20%
Construction Company
16%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business138
Midsize Enterprise40
Large Enterprise73
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
Overall, the experience with OneLogin by One Identity has been very good, but I feel there are some improvements that can be made, particularly regarding how the integrations happen and providing m...
What is your primary use case for OneLogin by One Identity?
OneLogin by One Identity is used to manage user identities and single sign-ons, as well as manage access to individual applications used in our organization. A specific example of how OneLogin by O...
What advice do you have for others considering OneLogin by One Identity?
Regarding OneLogin by One Identity's AI capabilities, I find its accuracy and reliability of output to be very good so far, but it definitely needs verification from a human. My advice for others l...
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Also Known As

OneLogin Workforce Identity
No data available
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about OneLogin by One Identity vs. UserLock and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.