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One Identity Manager vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
155
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. One Identity Manager is designed for Identity Governance Administration (IGA) and holds a mindshare of 10.6%, down 16.2% compared to last year.
Symantec Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 1.6% mindshare, up 1.5% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud32.6%
Saviynt Identity Cloud19.5%
Other37.3%
Identity Governance Administration (IGA)
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.6%
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
Other82.1%
Privileged Access Management (PAM)
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Data Importer is a great tool to create an ETL. It generates code which is easy to maintain later without the tool."
"My favorite feature is the visualization, because when you open an identity, you can see what is linked to it, such as rules or departments, and I really appreciate how you can see things that are connected rather than just viewing them in a list from a database."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"The solution provides an identity-centric approach which supports achieving a Zero Trust model, and it significantly reduces operational costs by allowing the same number of support team members to manage a greater number of systems."
"The main benefit of One Identity is process management. Processes are easier to handle. With the police, if a forensic editor or examiner goes to the field and gets all the data, he would need to go to another office with his flash drive and all of those devices."
"The company policies feature is really good because in workflows you can check whether the policies are all working."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that."
"The interface is very friendly, colorful, and bold."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"When we started analyzing different products, CA was really good."
"Symantec PAM is easier to deploy compared to its competitors, such as BeyondTrust."
"Stability is solid as a rock."
"So all the different roles (such as database admin, Unix admin, network administrator), are now centralized into one system."
"The credential injection feature is highly valued, particularly for RDP sessions."
"The most valuable feature is the general concept of securing privileged passwords."
 

Cons

"Lack of integration with RestAPI - the lack of out-of-the-box RestApi connectors creates some difficulties in integration running infrastructure as code, with DevOps operation (CI, CD, VCS etc.) and managing On Premise and external clouds."
"High pricing remains a notable drawback, driving potential clients towards alternate IAM solutions."
"The documentation I found in their repository is neither interactive nor engaging."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager."
"Transitioning from legacy technologies, like for a seasoned web designer moving to Angular, can be challenging and requires dedicated learning."
"One area that could be improved is the speed of performance - it's often a bit slower because of the size of its database."
"We fell into that trap of over-customization which made upgrading the product difficult."
"We experience stability issues after every patch upgrade."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The product has not improved our organization."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"I wish it could create local accounts on desktops."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"Be prepared to call tech support a lot because the documentation is almost worthless."
 

Pricing and Cost Advice

"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"One Identity Manager is expensive."
"I believe the pricing is fair."
"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
"Its price is okay."
"One Identity Manager is fairly priced."
"One Identity Manager's pricing is competitive and in line with what other companies offer."
"The licensing is simple and scalable."
"Cost-wise, CA was better compared to others in the market. ​"
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"It is more expensive than other solutions on the market."
"It is reasonably priced."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"They offer per-device, per-user, or monthly and yearly licensing models."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
6%
Comms Service Provider
10%
Marketing Services Firm
9%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise103
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
In terms of pricing, I find One Identity Manager to be cost-efficient. I appreciate the licensing model where you purchase a license and only buy maintenance later, rather than paying for a subscri...
What needs improvement with One Identity Manager?
I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager. I do not have any other points regarding necessary impro...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

Quest One Identity Manager
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
NEOVERA, Telesis, eSoft
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: March 2026.
885,837 professionals have used our research since 2012.