

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
It has improved productivity and functionality by providing all necessary tools in one suite.
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
| Product | Market Share (%) |
|---|---|
| Office 365 | 9.6% |
| Dropbox Business - Enterprise | 10.1% |
| Google Workspace | 9.8% |
| Other | 70.5% |
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 11.1% |
| Microsoft Intune | 9.6% |
| Microsoft Remote Desktop Services | 9.4% |
| Other | 69.9% |


| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 29 |
| Large Enterprise | 68 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 29 |
| Large Enterprise | 26 |
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.
TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.
What are the key features of TeamViewer Business?In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.
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