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Office 365 vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
143
Ranking in other categories
Content Collaboration Platforms (2nd)
TeamViewer
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th), Remote Access (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 6.9%, up 5.9% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 11.0% mindshare, down 13.5% since last year.
Content Collaboration Platforms
Remote Access
 

Featured Reviews

Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's nice that it's an all-in-one solution and everything is all in one place."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"I like Office 365's usability."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"It's very easy to set up."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."
"TeamViewer is a scalable solution."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
 

Cons

"I would like to see the macro functionality in Excel made simpler."
"I rate the support of Office 365 a four out of five."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"They should do more testing before product releases."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"There are some complexities to the initial setup if you use some of the more advanced features."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"Microsoft Word is a little bit left behind regarding the tools it has."
"This solution could be improved by offering more flexibility in terms of usage."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The installation and the update agent could improve."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"The file transfer functionality crashes sometimes."
 

Pricing and Cost Advice

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"Licensing, billing, and accounting are available from the management interface."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is not really high, but one can get the software with the license key for free."
"I think that we pay $9.99 USD per user, monthly."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"​The pricing/licensing is easy to manage."
"Good reporting and good value subscriptions for international calls."
"TeamViewer has multiple licensing options."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"I used the free version of TeamViewer."
"I used the free version of TeamViewer."
"We are using the free version of TeamViewer."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
8%
Financial Services Firm
4%
Manufacturing Company
4%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Office 365 vs. TeamViewer and other solutions. Updated: March 2020.
860,168 professionals have used our research since 2012.