No more typing reviews! Try our Samantha, our new voice AI agent.

Nucleus Security vs ServiceNow Security Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 23, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nucleus Security
Ranking in Risk-Based Vulnerability Management
14th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Application Security Tools (29th), Vulnerability Management (43rd), Continuous Threat Exposure Management (CTEM) (13th)
ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
 

Mindshare comparison

As of August 2026, in the Risk-Based Vulnerability Management category, the mindshare of Nucleus Security is 3.8%, up from 2.9% compared to the previous year. The mindshare of ServiceNow Security Operations is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Security Operations1.6%
Nucleus Security3.8%
Other94.6%
Risk-Based Vulnerability Management
 

Featured Reviews

reviewer2872923 - PeerSpot reviewer
Vulnerability And Compliance Manager at a insurance company with 5,001-10,000 employees
Unified vulnerability view has improved risk-based decisions but reporting still needs work
One of the main issues with Nucleus Security is its lack of reporting capability. The user interface resembles an early 2000s application style, and although its speed is decent, it could be improved as more data is ingested. The overall appearance and feel need work, especially compared to modern applications from Rapid7, Qualys, and Tenable, which have more engaging user interfaces. The reporting capability is severely lacking; not being able to filter to granularity or have custom built queries is an annoyance that needs an overhaul. Additionally, there are bugs that have not been resolved, such as when you create a report and remove an asset, the asset still appears in the report despite not being present in the system anymore, leading to issues that need to be addressed quickly. Nucleus Security can become a difficult investment because I already have a vulnerability management solution, and I question where Nucleus Security fits with its licensing model. While I acknowledge automation has been described, it would be amazing to control the entire vulnerability management workflow from Nucleus Security without needing to log onto other systems. Having controls or actions that can be sent from the console down to the scanner for rescans would be beneficial. If Nucleus Security is going down this path, it should ensure that it becomes a one-stop shop for vulnerability management across multiple applications.
Suhel Khan - PeerSpot reviewer
Senior Consultant (Siem Admin) at IBM
Precise incident handling has improved reporting and searching across complex security cases
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show that the status is still in progress, which is currently in a beta version, would definitely help people to understand that the status has changed for the incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features Nucleus Security offers, in my opinion, are that it is really great in showcasing things and providing centralized vulnerability management."
"Nucleus Security has impacted my organization positively by providing a single pane view of vulnerabilities from different connectors and enabling the automation of reporting and alerting on findings that are out of due date or out of SLA."
"The best features that Nucleus Security offers in my experience are the unified integrations with all of the different vulnerability management platforms."
"Nucleus Security has fundamentally changed how we manage our vulnerability lifecycle and made our entire incident response process much more proactive, organized, and reliable."
"The ServiceNow platform provides tremendous value to organizations that not only want to implement SecOps, but when integrated with IT Service Management, IT Operations Management, Software Asset Management, Governance Risk and Compliance, and into their overall strategy for digital and business transformation."
"Reduces time to closure and closure metrics for vulnerabilities."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"The ease of use is great."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"These features are very seamless, and the workspace along with the unified view of the entire application is something that is very impressive."
"It's stable."
 

Cons

"While the platform is incredibly powerful, the initial configuration curve of Nucleus Security can be a bit steep."
"One of the main issues with Nucleus Security is its lack of reporting capability."
"Nucleus Security needs a better view into exposure management, as exposure management and attack path management are missing."
"On a scale of one to ten, I would rate Nucleus Security overall a six."
"We'd like customization to be easier in terms of the UI and using the dashboards."
"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."
"Report generation within ServiceNow can take some time."
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"
"A one-year delay from their go-live date is a bit too long."
 

Pricing and Cost Advice

Information not available
"This product is a good value for the money."
"The product is more expensive than other solutions."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"It is an expensive product."
report
Use our free recommendation engine to learn which Risk-Based Vulnerability Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
14%
Manufacturing Company
13%
Comms Service Provider
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Nucleus Security?
The licensing model is straightforward, with one license across multiple assets for multiple connectors. It is always a tough ask regarding budgeting for additional security tools, but in terms of ...
What needs improvement with Nucleus Security?
While the platform is incredibly powerful, the initial configuration curve of Nucleus Security can be a bit steep. When first setting up complex, multi-layered automation rules and asset groupings,...
What is your primary use case for Nucleus Security?
In the initial phase when we first brought Nucleus Security into our environment, instead of immediately pushing it into full production, I spent some time exploring the interface, connecting a few...
What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Nucleus Security vs. ServiceNow Security Operations and other solutions. Updated: July 2026.
909,725 professionals have used our research since 2012.