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NinjaOne vs OmniPeek comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Server Monitoring (2nd), IT Service Management (ITSM) (6th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (6th), Autonomous Endpoint Management (3rd)
OmniPeek
Ranking in Network Monitoring Software
50th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (38th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.8% compared to the previous year. The mindshare of OmniPeek is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
OmniPeek0.6%
Other98.4%
Network Monitoring Software
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Vinal-Patel - PeerSpot reviewer
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees
Real-time analytics and alerts improve application performance and network operations
OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX, allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"Good at managing updates and for remote support."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"The tool's most valuable feature is third-party application updates."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature is OmniPeek is user-friendly."
"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."
"OmniPeek is a good product, but you should know its purpose for your organization."
"This is a good product; I would recommend and encourage people to use it because it has helped me a lot in the field."
 

Cons

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The NinjaOne distribution server is highly dependent on an active directory."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"The one feature that I believe needs improvement is the software patching."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I would like to see more scripts for PowerShell commands."
"The network monitoring needs to be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I don't see a clear roadmap in the future for improving this software."
"OmniPeek needs to improve its performance level."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"Centralized management of configurations needs improvement."
"Sometimes setting up the filters for the product is difficult, and I can't quickly sharpen them from the home screen."
"OmniPeek doesn't support Linux or Unix installations, which prompted the shift to Wireshark."
 

Pricing and Cost Advice

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"We got a pretty good deal. It was fairly affordable."
"The pricing is reasonable and cheaper than ConnectWise."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
"There are different types of licenses available."
"The pricing for this solution could be improved, as it is a very expensive product."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Comms Service Provider
18%
Manufacturing Company
10%
Construction Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What needs improvement with OmniPeek?
There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...
What is your primary use case for OmniPeek?
I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...
What advice do you have for others considering OmniPeek?
I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...
 

Comparisons

 

Also Known As

No data available
Savvius OmniPeek
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about NinjaOne vs. OmniPeek and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.