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NinjaOne vs OmniPeek comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
24th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
OmniPeek
Ranking in Network Monitoring Software
45th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. The mindshare of OmniPeek is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NinjaOne0.8%
OmniPeek0.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Vinal-Patel - PeerSpot reviewer
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees
Real-time analytics and alerts improve application performance and network operations
OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX, allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature we have found currently is probably patch management."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne is a great product. It is working and it is always developing."
"The most important aspect of this tool is the security it provides our company."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The software's automation tools have solved critical deployment problems for small businesses."
"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."
"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"It's a solid piece of software. It's stable."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
 

Cons

"I want NinjaOne to improve the reports."
"NinjaOne's dashboard could be easier to use."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The network monitoring needs to be improved."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"OmniPeek doesn't support Linux or Unix installations, which prompted the shift to Wireshark."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"The solution's automation has room for improvement."
"I don't see a clear roadmap in the future for improving this software."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
 

Pricing and Cost Advice

"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
"There are different types of licenses available."
"The pricing for this solution could be improved, as it is a very expensive product."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
Educational Organization
10%
Comms Service Provider
9%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
What needs improvement with OmniPeek?
There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...
What is your primary use case for OmniPeek?
I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...
What advice do you have for others considering OmniPeek?
I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...
 

Comparisons

 

Also Known As

No data available
Savvius OmniPeek
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about NinjaOne vs. OmniPeek and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.