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New Relic vs VictoriaMetrics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
174
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
VictoriaMetrics
Ranking in IT Infrastructure Monitoring
47th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Open Source Databases (17th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.5%, down from 4.6% compared to the previous year. The mindshare of VictoriaMetrics is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
VictoriaMetrics0.4%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Yess Kumar - PeerSpot reviewer
SRE at a tech vendor with 5,001-10,000 employees
High-performance monitoring has reduced costs and now supports long-term observability
Overall, VictoriaMetrics is a very strong tool. One area for improvement is documentation and learning resources. While the documentation is good, some advanced use cases and configuration could be explained more clearly with real-world examples. Another improvement would be the UI and built-in visualization. VictoriaMetrics mainly relies on tools like Grafana, so having a more feature-rich native UI for basic monitoring and exploration would be helpful. On the integration side, while it works great with Prometheus and Grafana, expanding native integration with more tools like CI/CD platforms, alerting systems, and cloud-native services would be beneficial. In terms of support and troubleshooting, having more built-in diagnostics or guided debugging tools would be helpful. Right now, when issues happen, it often relies on logs and external tools. Also, for enterprise usage, strong features like RBAC, audit logs, and multi-tenant management would be enhanced. The improvements would include UI and built-in visualization. Also, query complexity can be a bit challenging for new users. Simplifying it or providing better guidance for query building would improve usability. Finally, enterprise features and ecosystem integration could be expanded further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It does everything we wanted it to do."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."
"Saves so much time in debugging our code and environments."
"Great product which helps in quality and performance assurance of your webapps."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"VictoriaMetrics is an excellent solution for time-series monitoring with outstanding performance."
 

Cons

"The solution should include more detailed reports for SQL database requests."
"We had a problem where our application crashed because of New Relic."
"It could be faster, but they’re already working on making this."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"If we can find a way to communicate the need to use it, we use it, but we want a way to hand it off to our clients easily."
"The price could improve."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The logs in New Relic are not showing the full logs. When I go and check the logs, they are not complete."
"One area for improvement is documentation and learning resources."
 

Pricing and Cost Advice

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"We're paying for the New Relic APM license annually."
"I think the pricing is reasonable."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Cost is significant with a lot of extras."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
6%
Financial Services Firm
20%
Comms Service Provider
11%
Transportation Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise78
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What is your experience regarding pricing and costs for VictoriaMetrics?
The pricing was very good as I am following a subscription-based model. As of now, I have a better dashboard to view my monthly and yearly bills. It is very helpful to reallocate my budget to accom...
What needs improvement with VictoriaMetrics?
Overall, VictoriaMetrics is a very strong tool. One area for improvement is documentation and learning resources. While the documentation is good, some advanced use cases and configuration could be...
What is your primary use case for VictoriaMetrics?
My main use case is storing and querying the time-series metrics for monitoring and observability. I primarily use it as a high-performance back end for Prometheus, where it handles large volumes o...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
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