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New Relic vs VictoriaMetrics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
3rd
Ranking in AIOps
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd)
VictoriaMetrics
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
33rd
Ranking in AIOps
27th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Open Source Databases (17th), Server Monitoring (23rd), Log Management (38th), Container Monitoring (10th), AI Observability Services (1st)
 

Mindshare comparison

As of October 2026, in the AIOps category, the mindshare of New Relic is 6.9%, down from 9.8% compared to the previous year. The mindshare of VictoriaMetrics is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
New Relic6.9%
VictoriaMetrics0.4%
Other92.7%
AIOps
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2908245 - PeerSpot reviewer
Software Engineer & Data Analyst at a consultancy with 11-50 employees
Fast time series monitoring has enabled me to build rich dashboards and reports quickly
Based on my experience, I am not aware of dedicated data access tools and query tools for VictoriaMetrics database, but I definitely know about Python integration with existing systems. For my knowledge, VictoriaMetrics is sufficient to achieve the results I want to achieve. At the moment I have not identified anything that I would request. I compared it with my experience on other time series databases, and it has a huge advantage, so I do not see the need for urgent improvements or optimizations. I think that access through programming libraries such as those for Python or R are already self-explanatory, so I would not find it difficult to find a very direct use of VictoriaMetrics. If VictoriaMetrics instead provided tools with a language closer to that of reporting, it would perhaps be more directly accessible without having to go through programming. The conversion of specific time series database languages into reporting languages could be one of the aspects that would improve the use of VictoriaMetrics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Within a few hours of implementing the API, I was able to query for what we needed."
"Working with the solution is very easy; it's user-friendly and overall it's a good product from what we have evaluated."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The best features in New Relic include its numerous API integrations and a good source of support."
"New Relic is a great SaaS which I will definitely continue using and will use in future products."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"New Relic is now the leader in efficiency improvement."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"The best features offered by VictoriaMetrics are that it is a very fast database and a time series database that is very capable of handling an enormous amount of data."
"We observed that RAM was reduced by around 70% and disk usage by 75%, while write speed increased 3x and query per second P95 latency became 7x faster."
 

Cons

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"One issue is cost."
"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The pricing model. New Relic can be expensive for growing startups."
"There may be issues with scalability with individual users sending events up to the cloud."
"Some of the 3rd party plugins could be improved - especially the requirement for java to monitor simple network services is not ideal."
"The main area that needs improvement in VictoriaMetrics is the documentation itself, as the support is adequate and the open-source project does provide replies within one to two days."
"I chose exactly 8 out of 10 because I do not have full knowledge of the product in production, and my experience stopped at the testing phase pending the company's evaluation."
 

Pricing and Cost Advice

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"This solution required a license and it is better than some other competitors."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The price was one of the reasons we chose this solution."
"I loved this product, but we can no longer afford it, so we dropped it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
Outsourcing Company
17%
Comms Service Provider
14%
Financial Services Firm
13%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for VictoriaMetrics?
We did not require any license for VictoriaMetrics since we are using the open-source version, so the setup cost is what we incurred.
What needs improvement with VictoriaMetrics?
VictoriaMetrics is quite a good project and quite easy to use overall, though some documentation could be improved. The main area that needs improvement in VictoriaMetrics is the documentation itse...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is a time-series database that we use to handle a large volume of metrics coming from our application. We have multiple applications running, and we want to monitor everything to un...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
VictoriaMetrics Observability Enterprise Support
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
CERN, Grammarly, Adidas, Spotify R&D, DreamHost, Traefik Labs, DSV, MHI Vestas
Find out what your peers are saying about Datadog, Dynatrace, PagerDuty and others in AIOps. Updated: September 2026.
915,817 professionals have used our research since 2012.