New Relic vs POWERHOUSE Application Performance Monitoring comparison

New Relic and ATAKAMA Technologies are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while ATAKAMA Technologies is ranked #74. New Relic holds a 3.8% mindshare in APM, compared to ATAKAMA Technologies’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of ATAKAMA Technologies users who would recommend it.

New Relic

Read 176 New Relic reviews

24,526 Views
16,432 Comparison Views

94% willing to recommend

POWERHOUSE Application Perf...

Read 4 POWERHOUSE Application Performance Monitoring reviews

1,398 Views
1,370 Comparison Views

100% willing to recommend

New Relic

POWERHOUSE Application Perf...

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Executive SummaryUpdated on Jul 24, 2024

POWERHOUSE Application Performance Monitoring and New Relic are both prominent APM tools with strong user bases. However, New Relic appears to have the upper hand due to its comprehensive features and added value.

Features: POWERHOUSE Application Performance Monitoring offers real-time monitoring, root cause analysis, and straightforward deployment. New Relic provides extensive integrations, machine learning capabilities, and deeper insights and automation.

Room for Improvement: POWERHOUSE Application Performance Monitoring needs better scalability, more intuitive alerting mechanisms, and enhanced long-term value. New Relic users indicate a need for reduced complexity, better cost management, and more efficient resource usage.

Ease of Deployment and Customer Service: POWERHOUSE Application Performance Monitoring is praised for its straightforward deployment and responsive customer service. New Relic's deployment is complex but balanced by extensive support documentation and community resources.

Pricing and ROI: POWERHOUSE Application Performance Monitoring has lower setup costs and faster ROI, making it budget-friendly. New Relic, despite higher upfront costs, provides significant long-term value with its advanced features.

To learn more, read our detailed New Relic vs. POWERHOUSE Application Performance Monitoring Report (Updated: August 2026).

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

POWERHOUSE Application Perf...

Ranking in Application Performance Monitoring (APM) and Observability

74th

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.8%, down from 6.2% compared to the previous year. The mindshare of POWERHOUSE Application Performance Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
POWERHOUSE Application Performance Monitoring	0.5%
Other	95.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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it_user328959

Manager of Cell Architecture and Integration at a non-profit

Gives us clear information on what is going wrong and where we need to focus to improve our applications, but it lacks automatic alerting.

Have real-time performance metrics Alerting Profiling in production Gives us clear information on what is going wrong and where we need to focus to improve our applications. Real added value in our IT internal and external organization (we open Nudge APM dashboard to our outsourced…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic has changed the way we are dealing with application problems."

"We detect issues using dashboards that we built on New Relic."

"New Relic always gets new things done."

"Insights with key transactions and response time, to understand which calls take the longest and where the bottlenecks are."

"It's given us the ability for anyone to know how our customers experience our application."

"It has a simple initial setup."

"We chose New Relic because it has all the attributes which we are using to monitor the health of servers."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

More New Relic pros

"Performance management is a shared concern and APM tools must be used by all people involved in the build and run process."

"Great reduction in resolution time: proactive identification of errors before users send incidents."

"Nudge APM helps my organization to meet all SLA requirements, thanks to alert triggers."

"Gives us clear information on what is going wrong and where we need to focus to improve our applications, with real added value in our IT internal and external organization as we open Nudge APM dashboard to our outsourced suppliers."

Cons

"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."

"There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"It’s generally stable, but last year it was a little flaky."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."

"It would be nice if there were pre-made dashboards. There should be out-of-the-box options that you can have."

"New Relic needs to improve is the user data schema."

More New Relic cons

"There is room for improvement on the portal to access the collected data, but it has already been enhanced with great zooming features."

"No automatic alerting"

Pricing and Cost Advice

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"Pricing is better with New Relic APM than Dynatrace."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"Comparatively, the pricing is expensive."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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Comparisons

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Compared 5% of the time

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Splunk AppDynamics vs New Relic

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Azure Monitor vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

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Compared 19% of the time

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Compared 16% of the time

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Compared 9% of the time

Snyk vs POWERHOUSE Application Performance Monitoring

Compared 9% of the time

OpenText Real User Monitoring vs POWERHOUSE Application Performance Monitoring

Compared 8% of the time

More POWERHOUSE Application Performance Monitoring Competitors

Product Reports

Buyer's Guide

New Relic

August 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2026

POWERHOUSE Application Performance Monitoring report

Download POWERHOUSE Application Performance Monitoring product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Nudge APM

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

POWERHOUSE Application Performance Monitoring offers an advanced solution for real-time monitoring and optimizing application performance, ensuring seamless functionality and efficient resource utilization.

Designed for organizations that demand high performance from their applications, POWERHOUSE Application Performance Monitoring features comprehensive tools that provide deep insights into application behavior. This system facilitates quick identification and resolution of performance bottlenecks, enabling users to sustain high-performance levels consistently. Its scalable architecture is tailored to meet the demands of diverse infrastructure configurations.

What are the key features of POWERHOUSE Application Performance Monitoring?

Real-Time Analytics: Provides instantaneous data on app performance for immediate insights.
Scalability: Supports expansion with infrastructure growth without compromising performance.
Automated Alerts: Notifies users of issues to ensure timely resolution.
Comprehensive Dashboard: Offers in-depth visual insights for better decision-making.
Customizable Reports: Generates detailed reports tailored to user needs.

What benefits or ROI can users expect from POWERHOUSE Application Performance Monitoring?

Enhanced Productivity: By reducing downtime, teams can focus on primary tasks.
Cost Efficiency: Automates monitoring tasks, reducing manual labor and errors.
Improved User Experience: Ensures consistent performance leading to better satisfaction.
Faster Issue Resolution: Quickly identifies and resolves performance issues.
Adaptability: Easily integrates with existing systems and scales with growth.

Implementation of POWERHOUSE Application Performance Monitoring across industries such as finance and healthcare underscores its versatility. In finance, it manages high-stakes applications where performance directly impacts profitability. Healthcare applications benefit from its ability to maintain continuous patient data access. POWERHOUSE adapts to industry needs, enhancing performance metrics consistently.

ATAKAMA Technologies

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Bank and Insurance : Crédit Agricole, CDC (Caisse des dépots et consignations), ACMS (French healthcare insurance), Service : Unibail Rodamco, Elis, Public : CNIL, Mairie de Paris, AESN, HAS, EPIDE, Ministere Education Nationale Software : Jalma, Neoxia, AFI, Traceone, Infinancials, Telecom operator : NordNet Media : Les Echos,

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

August 2026

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