New Relic vs POWERHOUSE Application Performance Monitoring comparison

New Relic and ATAKAMA Technologies are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while ATAKAMA Technologies is ranked #72. New Relic holds a 3.8% mindshare in APM, compared to ATAKAMA Technologies’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of ATAKAMA Technologies users who would recommend it.

New Relic

Read 176 New Relic reviews

22,559 Views
15,340 Comparison Views

94% willing to recommend

POWERHOUSE Application Perf...

Read 4 POWERHOUSE Application Performance Monitoring reviews

1,269 Views
1,244 Comparison Views

100% willing to recommend

New Relic

POWERHOUSE Application Perf...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

POWERHOUSE Application Performance Monitoring and New Relic are both prominent APM tools with strong user bases. However, New Relic appears to have the upper hand due to its comprehensive features and added value.

Features: POWERHOUSE Application Performance Monitoring offers real-time monitoring, root cause analysis, and straightforward deployment. New Relic provides extensive integrations, machine learning capabilities, and deeper insights and automation.

Room for Improvement: POWERHOUSE Application Performance Monitoring needs better scalability, more intuitive alerting mechanisms, and enhanced long-term value. New Relic users indicate a need for reduced complexity, better cost management, and more efficient resource usage.

Ease of Deployment and Customer Service: POWERHOUSE Application Performance Monitoring is praised for its straightforward deployment and responsive customer service. New Relic's deployment is complex but balanced by extensive support documentation and community resources.

Pricing and ROI: POWERHOUSE Application Performance Monitoring has lower setup costs and faster ROI, making it budget-friendly. New Relic, despite higher upfront costs, provides significant long-term value with its advanced features.

To learn more, read our detailed New Relic vs. POWERHOUSE Application Performance Monitoring Report (Updated: June 2026).

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

June 2026

Download the complete report

Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

POWERHOUSE Application Perf...

Ranking in Application Performance Monitoring (APM) and Observability

72nd

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.8%, down from 6.3% compared to the previous year. The mindshare of POWERHOUSE Application Performance Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
POWERHOUSE Application Performance Monitoring	0.5%
Other	95.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

it_user328959

Manager of Cell Architecture and Integration at a non-profit

Gives us clear information on what is going wrong and where we need to focus to improve our applications, but it lacks automatic alerting.

Have real-time performance metrics Alerting Profiling in production Gives us clear information on what is going wrong and where we need to focus to improve our applications. Real added value in our IT internal and external organization (we open Nudge APM dashboard to our outsourced…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We’re able to see real-time sessions come through, talk directly to customers as they’re having issues with the site, and pull up their email addresses to see what issues they have, which makes it crucial for customer support and engineering."

"It's helped us to find problems early and to make sure that what we're doing is working."

"It's industry-leading, the most responsive full suite of tools that I’ve used."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

"The most valuable feature is the ability to manage the application flow."

"New Relic has positively impacted our organization by reducing errors, improving performance, and saving time."

"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."

More New Relic pros

"Great reduction in resolution time: proactive identification of errors before users send incidents."

"Performance management is a shared concern and APM tools must be used by all people involved in the build and run process."

"Nudge APM helps my organization to meet all SLA requirements, thanks to alert triggers."

"Gives us clear information on what is going wrong and where we need to focus to improve our applications, with real added value in our IT internal and external organization as we open Nudge APM dashboard to our outsourced suppliers."

Cons

"It is very difficult to award the service level cycles at an endpoint level."

"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."

"All the information is there, but sometimes it’s hard to figure out what it means."

"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."

"The biggest issue is the lack of mobile support from the website."

"It could be faster, but they’re already working on making this."

"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."

"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."

More New Relic cons

"There is room for improvement on the portal to access the collected data, but it has already been enhanced with great zooming features."

"No automatic alerting"

Pricing and Cost Advice

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The pricing and licensing are too high."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"The price was one of the reasons we chose this solution."

"This solution required a license and it is better than some other competitors."

More New Relic pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

See all answers

What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

See all answers

Ask a question

Earn 20 points

Comparisons

Datadog vs New Relic

Compared 5% of the time

Dynatrace vs New Relic

Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 2% of the time

WhatsUp Gold vs New Relic

Compared 2% of the time

More New Relic Competitors

Dynatrace vs POWERHOUSE Application Performance Monitoring

Compared 17% of the time

Splunk AppDynamics vs POWERHOUSE Application Performance Monitoring

Compared 15% of the time

Workspace ONE Intelligence vs POWERHOUSE Application Performance Monitoring

Compared 11% of the time

Snyk vs POWERHOUSE Application Performance Monitoring

Compared 10% of the time

OpenText Real User Monitoring vs POWERHOUSE Application Performance Monitoring

Compared 8% of the time

More POWERHOUSE Application Performance Monitoring Competitors

Product Reports

Buyer's Guide

New Relic

June 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

POWERHOUSE Application Performance Monitoring report

Download POWERHOUSE Application Performance Monitoring product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Nudge APM

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

POWERHOUSE Application Performance Monitoring offers an advanced solution for real-time monitoring and optimizing application performance, ensuring seamless functionality and efficient resource utilization.

Designed for organizations that demand high performance from their applications, POWERHOUSE Application Performance Monitoring features comprehensive tools that provide deep insights into application behavior. This system facilitates quick identification and resolution of performance bottlenecks, enabling users to sustain high-performance levels consistently. Its scalable architecture is tailored to meet the demands of diverse infrastructure configurations.

What are the key features of POWERHOUSE Application Performance Monitoring?

Real-Time Analytics: Provides instantaneous data on app performance for immediate insights.
Scalability: Supports expansion with infrastructure growth without compromising performance.
Automated Alerts: Notifies users of issues to ensure timely resolution.
Comprehensive Dashboard: Offers in-depth visual insights for better decision-making.
Customizable Reports: Generates detailed reports tailored to user needs.

What benefits or ROI can users expect from POWERHOUSE Application Performance Monitoring?

Enhanced Productivity: By reducing downtime, teams can focus on primary tasks.
Cost Efficiency: Automates monitoring tasks, reducing manual labor and errors.
Improved User Experience: Ensures consistent performance leading to better satisfaction.
Faster Issue Resolution: Quickly identifies and resolves performance issues.
Adaptability: Easily integrates with existing systems and scales with growth.

Implementation of POWERHOUSE Application Performance Monitoring across industries such as finance and healthcare underscores its versatility. In finance, it manages high-stakes applications where performance directly impacts profitability. Healthcare applications benefit from its ability to maintain continuous patient data access. POWERHOUSE adapts to industry needs, enhancing performance metrics consistently.

ATAKAMA Technologies

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Bank and Insurance : Crédit Agricole, CDC (Caisse des dépots et consignations), ACMS (French healthcare insurance), Service : Unibail Rodamco, Elis, Public : CNIL, Mairie de Paris, AESN, HAS, EPIDE, Ministere Education Nationale Software : Jalma, Neoxia, AFI, Traceone, Infinancials, Telecom operator : NordNet Media : Les Echos,

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

June 2026

Free Report: New Relic vs. POWERHOUSE Application Performance Monitoring

Find out what your peers are saying about New Relic vs. POWERHOUSE Application Performance Monitoring and other solutions. Updated: June 2026.

DOWNLOAD NOW

902,988 professionals have used our research since 2012.

See our New Relic vs. POWERHOUSE Application Performance Monitoring report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.