NETSCOUT nGeniusONE vs PRTG Enterprise Monitor comparison

NETSCOUT and Paessler GmbH are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Paessler GmbH is ranked #32 with an average rating of 7.4. NETSCOUT holds a 1.2% mindshare in NMS, compared to Paessler GmbH’s 0.6% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

925 Views
925 Comparison Views

90% willing to recommend

NETSCOUT nGeniusONE

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and PRTG Enterprise Monitor are competitors in the network monitoring category. While NETSCOUT nGeniusONE has strengths in scalability and data precision, PRTG's flexibility and cost-effectiveness give it an edge.

Features: NETSCOUT nGeniusONE offers advanced performance analytics, robust security monitoring, and extensive visibility across complex networks. PRTG Enterprise Monitor provides customizable dashboards, a wide range of preconfigured sensors, and real-time network status updates.

Room for Improvement: NETSCOUT nGeniusONE could improve in simplifying its deployment model, enhancing its user interface, and reducing its learning curve. PRTG Enterprise Monitor may enhance its scalability options, integrate more advanced analytical features, and offer more extensive documentation for complex configurations.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE involves a complex deployment suitable for larger networks, supported by enterprise-level customer service. PRTG Enterprise Monitor features a straightforward deployment process with quick setup, complemented by accessible customer service focused on swift issue resolution.

Pricing and ROI: NETSCOUT nGeniusONE has a higher setup cost offering substantial ROI through sophisticated network insight. PRTG Enterprise Monitor appeals to smaller budgets with a lower initial investment, delivering cost savings through efficient resource use and low maintenance overhead.

To learn more, read our detailed NETSCOUT nGeniusONE vs. PRTG Enterprise Monitor Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. PRTG Enterprise Monitor

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

32nd

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
PRTG Enterprise Monitor	0.6%
Other	98.2%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"Stability-wise, I rate the solution a ten out of ten."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"It gives me the MOS, latency, and jitter."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

More NETSCOUT nGeniusONE pros

"PRTG is good and very easy to use."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The product is easy to understand."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

More PRTG Enterprise Monitor pros

Cons

"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time."

"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."

"It could have an easier to understand interface."

More NETSCOUT nGeniusONE cons

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"There could be more security features included in PRTG Enterprise Monitor."

"The licensing policy needs to change."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"We have a premium customized contract for the solution."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"The biggest problem we have with this product is the expense."

"It is a little overall pricey and expensive, but you get what you pay for."

"The platform is expensive."

More NETSCOUT nGeniusONE pricing and cost advice

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Educational Organization

11%

University

10%

Healthcare Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

Comparisons

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Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

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Compared 5% of the time

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Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

PRTG Enterprise Monitor

January 2026

Download PRTG Enterprise Monitor product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Cerner Corporation

Information Not Available

Buyer's Guide

NETSCOUT nGeniusONE vs. PRTG Enterprise Monitor

December 2025

Free Report: NETSCOUT nGeniusONE vs. PRTG Enterprise Monitor

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