NETSCOUT InfiniStreamNG vs Pulseway comparison

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NETSCOUT InfiniStreamNG

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Executive SummaryUpdated on Oct 10, 2024

Pulseway and NETSCOUT InfiniStreamNG compete in IT monitoring. Pulseway appears to have the upper hand in terms of pricing and ease of use, while NETSCOUT offers a wealth of network analytics features.

Features: Pulseway provides powerful mobile management capabilities, real-time monitoring, and strong automation tools. NETSCOUT InfiniStreamNG offers extensive network traffic analysis, application performance management, and advanced security monitoring.

Room for Improvement: Pulseway could benefit from enhanced network traffic analysis, deeper security monitoring options, and more advanced application performance management. NETSCOUT InfiniStreamNG might improve with a more user-friendly setup, additional cost-effective pricing options, and more responsive customer support.

Ease of Deployment and Customer Service: Pulseway's cloud-based deployment is straightforward, making it accessible for quick implementation. It is recognized for its responsive customer service. NETSCOUT InfiniStreamNG provides extensive deployment options suitable for large-scale operations, albeit with a steeper learning curve. It offers substantial support for integrations and custom configurations.

Pricing and ROI: Pulseway presents an attractive pricing model with lower initial costs, ideal for organizations on a budget aiming for immediate ROI. NETSCOUT InfiniStreamNG involves higher setup costs but is justified by its long-term value through comprehensive analytics and performance optimization.

To learn more, read our detailed NETSCOUT InfiniStreamNG vs. Pulseway Report (Updated: September 2025).

NETSCOUT InfiniStreamNG vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Network Monitoring Software

54th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (17th), Remote Monitoring and Management (RMM) (12th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of Pulseway is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Pulseway	0.2%
NETSCOUT InfiniStreamNG	0.4%
Other	99.4%

Network Monitoring Software

Featured Reviews

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"We use it for monitoring whenever we update a new circuit or site."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"The most valuable feature is utilization."

More NETSCOUT InfiniStreamNG pros

"The solution has great workflow and server modules."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"The setup is simple."

"It gives you remote control and has a mobile app."

Cons

"The NetFlow Collectors could handle more flows per minute."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"There is a timeout feature that we have been asking for awhile."

"We don't use the single pane of glass view, even though we own it."

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"It's not able to communicate with our probes."

More NETSCOUT InfiniStreamNG cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"There are some bugs or glitches."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"They have good technical support but it's not excellent."

"The solution does not allow you to make a script for just one customer."

Pricing and Cost Advice

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"The price is a little high."

"I would like it to be more scalable with less spend."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"This product could be cheaper."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

15%

Energy/Utilities Company

11%

Government

10%

Computer Software Company

13%

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

No data available

Comparisons

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 26% of the time

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 23% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 22% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 18% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 12% of the time

More NETSCOUT InfiniStreamNG Competitors

Kaseya VSA vs Pulseway

Compared 39% of the time

Zabbix vs Pulseway

Compared 26% of the time

Datto Remote Monitoring and Management vs Pulseway

Compared 18% of the time

Microsoft Configuration Manager vs Pulseway

Compared 17% of the time

More Pulseway Competitors

Product Reports

NETSCOUT InfiniStreamNG

Download NETSCOUT InfiniStreamNG product report

Download Pulseway product report

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream

No data available

Overview

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

U.S. Department of Defense

Dell, Canon, Siemens, Harvard University, Northwestern University

NETSCOUT InfiniStreamNG vs. Pulseway