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NETSCOUT InfiniStreamNG vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.6%
NETSCOUT InfiniStreamNG0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time troubleshooting and application segregation that you can do within it."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The most valuable feature is utilization."
"It's an easy product to set up."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network and helps our network engineers get to root cause quickly."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"They provide a lot of features; it's good and easy software."
"It has made life a lot easier for the administrators."
"The setup is simple."
"So this solution allows for 24/7 support and is very handy."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
 

Cons

"The NetFlow Collectors could handle more flows per minute."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The monitoring and reporting tool needs improvement."
"I would like to see an improved level of stitching between IPs."
"There is a timeout feature that we have been asking for awhile."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"I'd like them to make the product more user-friendly."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
 

Pricing and Cost Advice

"This product could be cheaper."
"The price is a little high."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
No data available
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. Pulseway and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.