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NetResults Tracker vs Zendesk Support comparison

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Help Desk Software
June 2022
Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: June 2022.
610,336 professionals have used our research since 2012.
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  • "The price is very competitive."
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    Top Answer:Zendesk used to have a whole reporting tool, which they have actually terminated. That has been a small blow for us, however, it used to be a feature where they had that tool that allowed you to just… more »
    Ranking
    47th
    out of 56 in Help Desk Software
    Views
    41
    Comparisons
    33
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    15th
    out of 56 in Help Desk Software
    Views
    326
    Comparisons
    213
    Reviews
    4
    Average Words per Review
    682
    Rating
    8.8
    Comparisons
    Learn More
    NetResults
    Video Not Available
    Overview
    Comprehensive case management for criminal and juvenile justice agencies.

    Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

    Offer
    Learn more about NetResults Tracker
    Learn more about Zendesk Support
    Sample Customers
    Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
    Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company16%
    Educational Organization8%
    Retailer8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Help Desk Software
    June 2022
    Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: June 2022.
    610,336 professionals have used our research since 2012.

    NetResults Tracker is ranked 47th in Help Desk Software while Zendesk Support is ranked 15th in Help Desk Software with 4 reviews. NetResults Tracker is rated 0.0, while Zendesk Support is rated 8.8. On the other hand, the top reviewer of Zendesk Support writes "Straightforward, very transparent, and very well organized". NetResults Tracker is most compared with , whereas Zendesk Support is most compared with Microsoft Dynamics CRM and Kustomer.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.